Stanford Federal Credit Union - Redwood City, California

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Stanford Federal Credit Union: A Reliable Financial Partner

For individuals and families seeking a dependable financial institution, Stanford Federal Credit Union stands as a strong and well-regarded choice. Located at 905 Barron Ave, Redwood City, CA 94063, and reachable at Phone: 8887237328, Stanford Federal Credit Union offers a comprehensive suite of services designed to meet diverse financial needs. Their website, sfcu.org, provides convenient access to account information, online banking tools, and crucial details about their offerings.

Key Features and Services

Stanford Federal Credit Union distinguishes itself through a commitment to member-centric service and competitive rates. They specialize in helping members manage their finances effectively, offering a range of products including:

• Savings Accounts: Members consistently praise the favorable rates offered on savings accounts, allowing for efficient growth of funds.
• Certificates of Deposit (CDs): CD options cater to those seeking a stable, predictable return on their investments.
• Auto Loans: Competitive rates and flexible terms are available for vehicle financing.
• Mortgages: Support is provided for both first-time homebuyers and those looking to refinance.
• Checking Accounts: Various checking account options are available to suit individual needs.

Location and Accessibility

The Redwood City branch, situated at 905 Barron Ave, is designed with accessibility in mind. It features a wheelchair accessible entrance and wheelchair accessible parking lot, ensuring a comfortable experience for all members. On-site parking is also provided, simplifying the visit for those driving to the location. The branch is easily located within the Redwood City community.

Member Feedback and Reputation

Stanford Federal Credit Union enjoys a consistently positive reputation, evidenced by 18 reviews on Google My Business with an impressive average rating of 4.3/5. Feedback suggests a strong focus on helpfulness and patient service, particularly highlighted by the branch manager, Leslie Lotoaniu, who is frequently praised for her dedication to member satisfaction. It appears the credit union fosters a welcoming and supportive environment, encouraging long-term relationships with its members, and is viewed as a top-tier credit union by many.

Additional Information

Beyond standard banking services, Stanford Federal Credit Union is committed to providing a modern and convenient experience. Their online platform and mobile app further enhance accessibility and control over accounts. The emphasis on member service and competitive rates consistently contributes to their strong standing within the financial landscape.

Final Recommendation

Considering the positive feedback regarding service quality, competitive rates, and accessibility, Stanford Federal Credit Union presents itself as an excellent option for individuals and families seeking a reliable and supportive financial partner. We strongly encourage potential members to explore their offerings further via their website: sfcu.org. Contacting them directly through their website will enable you to discuss your specific financial needs and discover how Stanford Federal Credit Union can contribute to your financial success.

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👍 Reviews of Stanford Federal Credit Union

Viviana A.

5/5

Great service at Stanford Federal Credit Union / Redwood City. Assistant branch manager Leslie Lotoaniu is always helpful and patient. My whole family goes to this branch and I always recommended to my friends as well.

Lucy B.

5/5

Best Credit Union ever. Better rates on savings. Cds.. and even car loans and mortgages. I encourage everybody to have a credit union and Stanford is a great one.

Edgar R.

5/5

Excellent assistance and guidance provided by Lesiele, the manager at the Redwood City branch. She truly knows how to make a new customer happy and satisfied. Very professional and welcoming. I am glad I chose to open my account at the Redwood City location

Dylan F.

1/5

I have been trying to close my account for 3 weeks. I have called them 5 times without success, the representatives that answer are not able to help or transfer you to someone that can, they just promise a call back that never happens. Avoid if you ever expect to need customer service.

Charlotte V. O.

5/5

I've been privileged to work with Lesiele Lotoaniu at Stanford Federal Credit Union in Redwood City. What an absolute joy! She's professional, kind, and goes beyond! The type of service offered by her is refreshing. She is a banker who cares and she has fantastic follow through. A rare treat in this day and age! I give her a 5 star rating and I'm sure you will too!

Gwen B.

4/5

Update: The last two months I have seen great improvement in the customer service provided by the staff. Everyone greets us now, and has pleasant conversations with customers. The co-op service was working today and I was offered complimentary coffee or tea. Thank you for taking critical reviews to heart and making changes - it is greatly appreciated! Review from 5/2023 - (Stood in line for 20 minutes before being "waved at" to step up to the teller window. One teller and 2 representatives were working. All had one customer. One other customer was in line ahead of me. Not one SFCU employee greeted us, said "thank you for waiting" or "I'll be with you as soon as possible". No acknowledgement whatsoever, which is unacceptable customer service. They also have problems with the co-op service between other credit unions. It literally is only working 50%, or less, of the time whenever I stop in each month to make a deposit. Unfortunately, there is no other local participating credit union or I would have changed years ago.)

Paul M.

5/5

Adam was very helpful and kind. He stayed after hours when he didn’t need to, to explain and talk about everything I needed. He really went above and beyond! Definitely will be coming back.

Nicholas P.

5/5

Saw Adam Brown and he was extremely helpful; truly cares about the customer and will go out of his way to help you. Very positive experience and recommend seeing Adam for any of your SFCU needs