Elisa Chavez - State Farm Insurance Agent - San Fernando, California

Norma D.

Ana help me with my car insurance quote and did a good job at explaining my coverage. We’ve been customers with Elisa for a few years now and although we’ve gone through financial hardships, they have been welcoming and never have judge or stoped reaching out. I plan on staying with Farmers because their service is great.

Keke H.

By far, this is the best Insurance company I have dealt with. I have Triple A insurance for my other business, however they offered me lower rates for my auto insurance, but because of the young ladies at State Farm, I’d rather pay a few additional monies for sanity opposed to going to someone a little cheaper for insanity. Love ,love, love these ladies. Everyone that I have spoken with over the years has been wonderful. thank you for your service.

Andrew R.

I have been a customer of this branch for over 13 years, and I have never had any issues with their service. Throughout the years, even during difficult times, the office has always gone above and beyond to help me find solutions and ensure my policy remained active. Janely, in particular, has been incredibly helpful, always providing excellent assistance and making sure everything is handled smoothly. Whenever I needed to file a claim, she and the team made the process as stress-free as possible. Their professionalism and dedication to customer service have made my experience consistently excellent.

Tony H.

I would like to commend the State Farm – Chavez Team for their outstanding customer service. Every time I contact their team, I am very impressed because they are courteous, helpful and extremely responsive. I would like to specifically acknowledge Ana Rivera and Sandra Berrios.

Every time I communicate with Ana, I feel appreciated as a policyholder because she takes pride in helping me. The same goes for Sandra. Sandra recently assisted me with my policy renewals and I felt like she went out of her way to provide me with outstanding service. Other offices would probably have grew impatient with me because my request spanned a week and changed a few times. Sandra was patient and helpful the entire time. I believe every office should strive to replicate the State Farm - Chavez Team. Thank you for taking good care of me and my family!

Sincerely,

Haas

Frank R.

Great customer service. I was very concerned about insuring a classic car and the many technicalities behind insurance policies. Ms.Karina was clear, kind and assertive when explaining the coverage that my current policy has.
Highly recommended.
Thank you

mayra M.

Our Statefarm representative Janely was super courteous and friendly. She took her time and explained recent changes to our policy and helped me make my monthly payment.

Priscilla F.

Janely and her team were so sweet in assisting me with car insurance. They offered me the best rate and ensured I was taken care of. They’re professional, knowledgeable, and friendly.

jessica A.

I honestly recommend this office! I got help by Sandra, she was so helpful! She was very welcoming. I was very pleased with the service I received! Definitely ask for her!