ACL Property Management - Hayward, California

Leticia S.

ACL team and Charles are incredible, they’re very reliable and professional. I would recommend them if your looking for place to rent or own. We were tenants for 10years and it great working with Charles. Very helpful and professional person to work with.

Brittany H. B.

I was referred to Charles at ACL Property Management by a friend of mine who knew I was looking to rent out my property and that I didn't have a lot of time to be involved in the day to day details. I am so glad that I found Charles! He has been managing my property for a year, and I highly recommend working with him. To me, one of the best signs of a property manager is that I rarely hear from him! When I was ready to put my property on the market, Charles staged my unit, took pictures, handled the listing, and found quality tenants. If there are ever maintenance issues with the unit, Charles handles them swiftly. Whenever I reach out to Charles with questions or requests, he is very responsive and acts super quickly. I highly recommend working with ACL Property Management and only wish that I had been introduced to Charles sooner!

Natalye B.

I've been working with Charles of ACL Property Management for over 13 years and I feel so grateful for this company! As the manager of several properties in the East Bay, it can be challenging to navigate the ever changing laws governing landlords / property managers. However, Charles is an expert in this field, is extremely knowledgeable and well versed in rental housing laws. His insights and advice have been invaluable to me and over the years and have saved me thousands of dollars. Charles has the unique talent of being professional while at the same time making you feel like you're getting advice from a friend who has your best interest at heart. I feel so grateful to have found ACL Property Management and highly recommend this company to property owners, managers and anyone else who is in need of Property Management Services.

Angel C.

I’ve had the pleasure of working with ACL property management for over 6 years. Charles does an amazing job at giving owners peace of mind when renting out a property. I trust his keen advice on landlord issues, whether it is tenant screening, repairs, or navigating a difficult period such the pandemic. He is a real people person - kind, respectful, great customer service to you and the tenants. I recently listed a property for sale. Without my asking, Charles took extra measures to tidy up the property to make it look nicer. He goes above and beyond for his clients. I highly recommend ACL to all property owners.

Natalie L.

Charles from ACL Property Management was such a pleasure to work with. He is responsive, friendly, and very easy going. We would love to have him be our property manager in the future as tenants. Great experience!

Erica F. A.

I have been working with Charles since I purchased my first investment property in 2012 and wouldn’t dare to work with anyone else. He is very knowledgeable and professional. Has always pointed me in the right direction! I would wholeheartedly recommend Charles and ACL property to anyone!

Karm S.

I have had the pleasure of being a tenant of ACL Property Management for several years now and I must say, they truly excel in their field. From the moment I signed my lease, Charles and his team made the move-in process seamless and stress-free. Their staff members are always friendly and attentive to my needs, responding promptly to any maintenance requests or concerns I may have.

Overall, I cannot recommend this property management company highly enough. Their dedication to their tenants and their properties is truly unparalleled. Thank you for all that you do!

Krish

After working with Charles for 10 years now, I can confidently say I have never met a more engaged and a more ethical property manager than Charles Lassey. With Charles, I never had to worry about a single thing. All issues from tenants were taken care of promptly including finding the right kind of tenants in a rapid manner.

What sets Charles apart is that he doesn't just do what is bare minimum for the job. He goes above and beyond - like finding the most affordable but reliable handy men, vetting the renters properly and thoroughly, suggesting when making certain repairs could lead to asymmetric rent increases (this was big for me!), coordinating and taking care of everything between repairs and complaints with just the right amount of communication with me without overwhelming me, upkeep between tenants, etc. I will be engaging Charles again next year if I end up buying another property. I have also referred several of my friends to Charles some of who went on to engage him and are sincerely happy with him. Great job, Charles!