Fremont Bank - San Leandro, California

Teresa V.

My co worker highly recommended this bank so I switched over and have only been with them for a few months and am not pleased at all. I have had to go in more times than necessary to correct things that were not done properly. The senior personal banker that I have been working with I can never reach as it says his line is not activated. When I went in, he said he ordered checked for me but it’s been about a month and 2 visits and 3 calls later, I have yet to receive them. Last week I was told there was a mistake that he fixed and order was placed and I would receive them expedited by the 2nd of August. It is now the 6th and I spoke to someone else at the bank (because the reps # doesn’t work) and she tells me there is no sign of checks ordered. There’s been other things I could mention as well but those have been resolved. Definitely not a happy customer.

D C.

The Staff, made favorable impressions on me. Miss Breanna is a delight. And RicoSauva (not his real name). He listens, he confirms everything and makes sure you understand. He is hospitable. I think I'm going to be happy. Leaving my previous banking relationship of 19 years.

Samuel Y.

This bank is no nonsense. I went there on Saturday for some clerical work without any appointment. The lady in charge was very professional with a smile. I have my case done in no time. Her dedication to the customer is a plus. The teller inside are very professional and well manner and always eager to help. The Bank is tidy and neat. The Bank is not crowded and I have my needs done less then 20 minutes. I give a 5 stars because of their profession ism and customer care. Thank You Fremont Bank.

Bryan L.

My favorite bank! Too not notch personal attention with quick, knowledgeable results has given the perfect impression from a financial institution connecting with their clients. Ed Harris (bank manager) is professional, caring, and he listens all the way through, and then gives you his guidance. A personal touch often missing today.

Redd

Absolutely the worst.

I live just down the street and stopped in because someone had recently paid me with hundred dollar bills.

I asked if they would mind exchanging them for 20’s since as we all know no one will take them anymore.

The teller said sure and had the bills in her hand while asking if I had an account. Once she found out I don’t have an account, she handed them back and said she couldn’t help me.

I spoke with the manager on the way out and he still held firm.

Seriously?!

So I walked down the street to Chase and they were happy to help.

As I mentioned above I’m in the community that this bank “services” and I will never recommend them.

Elizabeth T.

The environment is so much better than any other Banks. Service is so professional
. I recommend Fremont Bank to everyone.

Bill F.

Good service from this bank in San Leandro. They even have a cup of Kerig Coffee for their customers.

Soniya D.

They are very professional,They have free coffees, candy and water,and they are very friendly,and fast services.