Frontwave Credit Union - San Marcos - San Marcos, California

Address: 670 W San Marcos Blvd Suite 101, San Marcos, CA 92078, United States.
Phone: 8007364500.
Website: frontwavecu.com
Specialties: Bank, ATM, Car finance and loan company, Credit union, Loan agency, Mortgage lender.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 10 reviews on Google My Business.
Average opinion: 3.1/5.

📌 Location of Frontwave Credit Union - San Marcos

☎️8007364500

⏰ Open Hours of Frontwave Credit Union - San Marcos

Monday: 9 am–5 pm
Tuesday: 9 am–5 pm
Wednesday: 9 am–5 pm
Thursday: 9 am–5 pm
Friday: 9 am–5 pm
Saturday: 9 am–4 pm
Sunday: Closed

Frontwave Credit Union - San Marcos is a reputable financial institution located at 670 W San Marcos Blvd Suite 101, San Marcos, CA 92078, United States. The credit union can be contacted via phone at 8007364500 or by visiting their website at frontwavecu.com.

Frontwave Credit Union specializes in various financial services, including banking, ATMs, car finance and loans, credit union services, loan agencies, and mortgage lending. The credit union is committed to providing its members with high-quality financial solutions tailored to their specific needs.

The physical location of Frontwave Credit Union - San Marcos is designed to accommodate members with disabilities, featuring a wheelchair-accessible entrance and parking space. This ensures that all members can access the credit union's services easily.

Based on 10 reviews on Google My Business, the average opinion of the credit union is 3.1/5. This rating indicates that while there may be some room for improvement, Frontwave Credit Union - San Marcos remains a viable option for those seeking financial services in the San Marcos area.

👍 Reviews of Frontwave Credit Union - San Marcos

Frontwave Credit Union - San Marcos - San Marcos, California

C C.

1/5

Horribly poor customer service. Christina the assistant manager should be fired immediately for complacently, poor attitude and lack of finding solutions to branch issues under her watch. Customer service phone number never answers. DO NOT BANK HERE!!!! Closing my accounts after over 10 years. You’re better off with the big banks.

Israel G.

5/5

Great branch with great customer service. Tammy Linehan was very helpful with my fathers auto loan and made us very comfortable when closing our transaction. Everything was covered and explained in depth, she made us feel like there was no stupid questions that could be asked with the welcoming and kind Aura she carries. My respects to the whole branch, special thanks to Stephanie Brit for getting the ball rolling and helping out with the beginning process. We look forward to have you guys help us with the early buy out of the lease for my vehicle.

Alicia R.

5/5

I have been a long time member and I really appreciate the welcoming environment and friendly staff. I can tell that the team at this location is happy and I really enjoyed my last visit. My sister and I had a great time together with the teller as she was helping us with the transaction and she introduced us to their new manager. I can honestly say that this place makes you feel at home and i trust that they have my best interest at heart.

Maria Y.

1/5

Wells Fargo takes 1-2 weeks MAX to settle a charge dispute while Frontwave takes several months. I even provided them a letter from the merchant confirming I was mistakenly charged yet it still took 4 months for them to finalize the claim. Also, despite sending her emails and calling, I never received any communication from my claims specialist- Taylor Tijuana during the whole process. Poor customer service/Communication

LJ M.

3/5

great place to bank but i wanna just share since the changed their name from PACIFIC MARINE CREDIT UNION to FRONTWAVE…i firmly believe that corporate office should have replaced the ATM machine at this branch location.

this location has an ATM that’s equivalent to the ones in the 1980’s. it’s so old and barbaric!!!

CEO if your listening, please replace this machine!! the Escondido branch has the new and updated machine; making it easier to bank when the branch is closed!

Jeff H.

1/5

Giving 1 star because zero not an option. This bank has gone WAY down in customer service. If you don’t hear me, you’ll learn on your own this is a horrible place to bank.

Jim M.

5/5

Kayla was and is always the most helpful associate at this branch.
...although the ATM is down a lot.

Remblie K.

4/5

Better than average service than you would get from other finacial institutions.