1st United Credit Union - San Leandro, California

Okay, here's a comprehensive overview of 1st United Credit Union, presented in a formal and helpful tone, adhering to your specific requirements:

Introduction to 1st United Credit Union

For individuals and businesses seeking a reliable and customer-focused financial institution, 1st United Credit Union presents a compelling option. Located in San Leandro, California, this credit union offers a robust suite of financial services underpinned by a commitment to community and member satisfaction. It’s a strong contender for those desiring personalized service alongside competitive rates and a wide range of banking solutions.

Location and Contact Information

The 1st United Credit Union branch at 600 Bancroft Ave, San Leandro, CA 94577, United States, provides convenient access to its services. They can be reached directly at 800-649-0193. Their website, 1stunitedcu.org, provides detailed information about their services, as well as a map to the branch.

Specialties and Services Offered

1st United Credit Union distinguishes itself through a diverse range of offerings, catering to both personal and business needs. Key specialties include:

• Credit Union: As a member-owned cooperative, they prioritize member benefits and financial well-being.
• Bank: They offer a full spectrum of banking services, including checking and savings accounts.
• Business Banking Service: Designed for small and medium-sized businesses, providing tailored solutions for their financial management.
• Car Finance and Loan Company: They facilitate vehicle financing, assisting members in acquiring their desired automobiles.
• Mortgage Lender: They offer mortgage lending services, guiding clients through the process of homeownership.

Accessibility and Amenities

1st United Credit Union is committed to inclusivity. The San Leandro branch is equipped with a wheelchair-accessible car park and a wheelchair-accessible entrance, ensuring ease of access for all members. The surrounding area offers additional conveniences for visitors.

Customer Feedback & Reputation

Based on extensive online reviews, 1st United Credit Union enjoys a strong reputation for exceptional customer service. The branch on Bancroft Avenue consistently receives high praise for its knowledgeable staff and friendly environment. Feedback frequently highlights the dedication of individual team members, such as Kathrina Salonga, who consistently goes above and beyond to assist members with their banking needs. The average customer rating on Google My Business is an impressive 4.5 out of 5 stars, reflecting a dedication to member satisfaction.

Further Information & Recommendation

To learn more about 1st United Credit Union and explore the full range of services available, we strongly recommend visiting their website: 1stunitedcu.org. You can explore account options, loan applications, and contact information. Considering the positive feedback and comprehensive service offerings, 1st United Credit Union appears to be an excellent choice for those seeking a supportive and efficient financial partner. Don't hesitate to reach out and discover how they can help you achieve your financial goals.

---

Do you want me to refine this in any way, such as focusing on a particular service or adding more detail about a specific aspect of the credit union

👍 Reviews of 1st United Credit Union

adore L.

5/5

I had an amazing experience opening my bank account, all thanks to Kathrina Salonga! She was incredibly helpful, patient, and knowledgeable throughout the entire process. She took the time to explain everything clearly, answered all my questions, and made sure I had everything set up correctly. Her professionalism and friendly attitude made the whole experience smooth and stress-free. If you're looking for excellent customer service, Kathrina is the best! Highly recommend her assistance.

Miguel B.

5/5

Just got home from visiting the San Leandro branch. Thank you Michelle Bedolla for making this experience so easy.! Went in to open an account and it only took a few minutes (brought all the proper documents) . Michelle was very helpful and ver very nice! Thanx again!

Shirley J. K.

5/5

San Leandro staff are awesome. Excellent customer service skills.

Tanya B.

5/5

I love.
This small branch, they are the best.
For United team Rock.

Michael B.

5/5

San Leandro staff always provide excellent service. Especially Dennis Sinn

Stephen C.

5/5

Very helpful staff and community supportive credit union. For creating a new account I recommend setting an appointment in advance to avoiding waiting for an available banker. Sufficient parking. Two ATMs outside office. Three ATMs inside available during branch hours including one video ATM teller.

Kate R.

5/5

Very helpful and easy to get things done!! Very happy with my service!

pepsi P.

5/5

I love everyone at this branch. They’re so helpful and loving never a long wait always willing to help in every way possible to get the problem resolved. This is a very good team at this branch and I look forward to keep this branch in the community.