New Century Insurance Services Inc - Alhambra, California

Karen K.

I can’t recommend this insurance company enough! I had the pleasure of working with Audrey Lee, and she truly went above and beyond to make the process smooth and stress-free. She provided a quick turnaround on my renter’s quote and was incredibly easy to work with. If you’re looking for excellent service and efficiency, be sure to ask for Audrey!

Kenneth T.

I was referred to Audrey for general liability and worker’s comp insurance, and she’s been awesome to work with. Super responsive—even when I text her late at night with questions about the policies (like when I added a new store location). She always does her best to find me the best options.

When I had an incident she helped me deal with the next steps and what to do. Highly recommend her!

wei W.

I’m a long time real estate investor in residential and commercial properties since 1983.
I was looking for an insurance broker who understands my unique situation, including my assets, liability, and risk tolerance. Luckily I found Miss Faye Chen. She is an employee of New Century Insurance Inc in Alhambra California. By utilizing her expertise and knowledge in various insurance products, she always able to clearly explain complex insurance concepts in a way that I can easily understand. She consistently paying close attention to my concerns, and answering my questions promptly.
Over the years we establish strong relationships between us, based on trust and honesty. With her skills and experience, I always able to find the right balance between cost and coverage to ensure all my insurance policies are adequately protected without overpaying.
Thank you Faye for assisting me with my insurance needs, and I really appreciate when I need help you are always available.

Trung D.

What awesome service!

I had an amazing experience working with Grand and the New Century Team! They knew we needed to cover our home and had a very short time to get coverage. They were able to provide fast and comprehensive quotes. Their professionalism, knowledge, and friendly approach made the entire process smooth and stress-free. I truly appreciate their dedication to finding the best coverage at a competitive rate.

Ray L.

New Century Insurance Services has been working with my firm for more than 10 years. They are a highly reliable company has provided our employees with excellent health insurance plans. The insurance broker, Billy Ho who I worked with about 5 years so far is very dedicated and responsible. He also presents a variety of insurance plans, allowing our employees to choose the most suitable option at a reasonable price. He also patiently explains the insurance policies, contracts, and terms to me. You know, dealing with Insurance Company is often troublesome, but his assistance makes it much easier for us to resolve any issues.

Pamela C.

We have been working with Susan Chen's team (including Rebecca Chen and Michael Chen) over 20 years. We are very satisfied their professional and thoughtful service. With their help, we have full scale of insurance coverage to protect our corporation. We are so gratefully having them as one of stakeholders.

H C.

I’ve been a proud customer of Stephanie for over 10 years, and they’ve consistently exceeded my expectations. They go above and beyond to find the best coverage at a price that won’t break the bank. Incredibly responsive – had a claim once, and they handled it with speed and efficiency. Felt secure the whole time. 5 stars all the way!

Jonathan C.

I’d like to give a shout-out to Faye at New Century Insurance. She’s been a great help every time I’ve reached out. Faye responds quickly and really takes the time to understand what I need. It’s nice knowing I can rely on her whenever I have questions or need assistance. Overall, my experience has been really positive, and I appreciate the support she provides.