Orange County’s Credit Union - Mission Viejo - Mission Viejo, California

Shamsi M.

I recently had the pleasure of working with Tamara Ezmat at Orange County Credit Union to secure an auto loan. From start to finish, she was incredibly patient, kind, and genuinely caring about ensuring that I received the best possible benefits as a customer. She went above and beyond in every aspect to assist me, demonstrating a level of dedication and customer service that is truly exceptional.

Tamara took the time to thoroughly explain all my options, answered all my questions with clear and detailed information, and provided invaluable guidance throughout the entire process. Her commitment to helping me understand and navigate the complexities of the loan process was evident and greatly appreciated.

Moreover, Tamara's friendly and supportive manner made what could have been a stressful experience to a smooth and pleasant one. She consistently followed up to ensure everything was progressing as planned and offered her assistance at every turn.

I am extremely grateful for Tamara’s outstanding service and highly recommend her to anyone seeking assistance with their financial needs at Orange County Credit Union. Her professionalism, expertise, and genuine care for her customers are truly commendable.

Lilliana A.

I want to thank Tamara E.
Excellent costumer service, she went above & beyond, making sure I understood the loan process

Emsly J.

Yesmin was so helpful and pleasant! She delivered above and beyond service to help me
Manage and open up accounts for the kids. She was patient, kind and made sure to give us all the information we needed and options we had at the time and later on. She was very informative and made us feel like family!

maddie

Tamara is absolutely amazing. Ask for her if you go in. She explains everything in detail and is extremely personable. She took her time to get to know me and my personal needs as a student and I appreciate that greatly. I’ll be going to her again in the future. Thank you Tamara!!!

Michael M.

Shenika was a really great help, straightforward service and she was very friendly and funny and good to chat with for a minute. Other employees i have met with before are likewise very friendly and helpful. Only problem is the phone system, the automated calls. It would be so much more convienent if a member of the bank were able to answer phone calls. Thank you,
Praise the Lord Jesus Christ for another day of helpful friendly interactions and productivity.

farooq R.

Friendly staff, good customer service period, good place to start for car loans.

Adam W.

Shane has been incredibly helpful and terrific to work with. Highly recommend using OCCU - just financed an auto loan with great rates. Dealer was shocked and complimented me on the low rate…💪.
Ask for Shane. He’ll take great care of you. 💯

Omid O.

My experience with Orange Country’s Credit Union was incredible. I was approved right away for a car loan. Natasha Mohamed was my specialist and she went above and beyond helping me through the process. I would like to personally thank Natasha for all of her hard work and support throughout the car buying process!!! You made the process easy! Thanks.