Citizens Trust Bank - Birmingham, Alabama

Address: 1700 3rd Ave N, Birmingham, AL 35203.
Phone: 6784064000.
Website: ctbconnect.com.
Specialties: Bank.
Other points of interest: Drive-through, Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 22 reviews on Google My Business.
Average opinion: 3.4/5.

Location of Citizens Trust Bank

6784064000

Citizens Trust Bank, located at Address: 1700 3rd Ave N, Birmingham, AL 35203, is a well-known bank that provides a wide range of banking services. You can easily contact them by phone at Phone: 6784064000 or visit their website at Website: ctbconnect.com.

This bank specializes in Bank. They offer various banking services such as checking accounts, savings accounts, loans, and mortgages. The bank is known for its commitment to providing exceptional customer service and building long-lasting relationships with its clients.

One of the unique features of Citizens Trust Bank is its accessibility. The bank has a Wheelchair accessible entrance and Wheelchair accessible parking lot, making it easy for people with disabilities to access the bank's services. Additionally, the bank offers a convenient Drive-through service, allowing customers to complete their banking transactions without leaving their cars.

Citizens Trust Bank has received 22 reviews on Google My Business, with an average rating of 3.4/5. While some customers have praised the bank for its excellent customer service and convenient location, others have criticized it for long wait times and high fees. However, the bank has taken steps to address these concerns and continues to work towards improving its services.

Overall, Citizens Trust Bank is a reliable and trustworthy bank that offers a range of banking services. Its convenient location, accessibility features, and drive-through service make it an excellent choice for anyone looking for a bank in Birmingham, AL. If you're considering opening an account or applying for a loan, we recommend visiting the bank's website or contacting them directly to learn more about their services and fees. Don't hesitate to get in touch with Citizens Trust Bank today

Reviews of Citizens Trust Bank

Citizens Trust Bank - Birmingham, Alabama

Viv Pace

5/5

I have been a CTB customer for 40+ yrs using many of their products and services including home mortgages. I wouldn't entertain using ANY other bank. Thx CTB!

Denzel Evans-Bell

1/5

DONT BANK HERE!!!!
I love black people BUT I HATE THIS Fn BANK especially the BIRMINGHAM LOCATION!

I’ve had an account here for over 6 months and they won’t cash my checks, they hold every deposit for 7 days MINIMUM, their systems suck, and customer service is TRASH!!!

IM CLOSING MY ACCOUNT AS WE SPEAK!!

Alease Warren

1/5

I have been with this bank I know for over 16 years. In November 2018 money was taken out of my account without my permission or knowledge. I went into the bank and made a dispute, ok I thought all was well. A couple of days passed, I got a phone call from Mr Jones out of Georgia asking me to get a police report, I asked why he, he said that the transactions used a pin #. Mr Jones nor anyone from the Birmingham Branch explaind to me that there was a 10 day grace period to resolve a dispute. Then another person from the Georgia discussed my account with my daughter which is a breach of confidentiality. Very unprofessional I would not recommend this Bank to anyone anymore. My case was closed, I didn't get anything resolved.

Paul Gilliam

1/5

The website was not useful for me all. The app also didn't work for me, and you can't get in touch with a real person unless you drive downtown to the only branch they have in the Birmingham region. If it were up to me, I would switch banks immediately.

scorpio54 Williams

5/5

I have been with this Bank now for thirty plus years when it had another name and was in another location here in Birmingham. I love the Bank and I love the people. They will always have my total support.

Charlotte Jones

5/5

Excellent professional customer service and educated down to the monetary value of your hard earn dollar. I'm recommending to my entire family as well my family members that has established their own business, such as myself.

C Coleman

5/5

The staff was very helpful with what I needed done. I will continue to bank with them and recommend them.

Lexii Marnae

1/5

They placed my money on my card that was stolen from then later on took from me thought out the day ! This company has gone down hill! Once my money is demanded and place back in my account I will be changing banks !