Skiles & Associates Real Estate Inc - San Marcos, Texas

Denny R.

I leased a property managed by asset management and it was a great experience. The team was clear and communicative, making the leasing process easy. They were accommodating and always available to answer my questions. The commercial facilities were well-maintained and had great amenities. I'm grateful for Ian's helpful recommendations in finding the perfect space. Overall, asset management exceeded my expectations with their clear communication and professional service. I highly recommend them.

Mariah P.

Skiles has been the worst rental agency I have ever worked with. I had black mold in my apartment from the ceiling leaking due to the tenant above me overfilling her bathtub. I started calling about this issue in August, but unfortunately it did not get taken seriously (I had four contacts with them prior to this-one where a maintenance man told me the ceiling wasn’t leaking because it wasn’t wet when he got there) until December when the place was infested by cockroaches, ear wigs and even centipedes.

During that time, I got a horrible sinus infection and went to student health for my worsening asthma. I also had to physically leave my apartment as they eventually had to tear out my ceiling and closet wall. All of the hotel stays and medical bills were with my own money.

After this, I was informed by a note on my door in April from a local tenant rights group that my building would possibly be torn down within six months, so I spoke at the town hall to realize that this project had been in the works for almost a year with everyone claiming they had spoken to tenants. At that meeting we were given 12 months to vacate without without charge because the building would be torn down.

Now fast forward, I have moved out and received a letter charging me for cleaning I had done and stating there was mold in my cabinets. Funny, since the entire place is full of mold and is now causing a structural crack in a bedroom wall, which I told them and emailed them photos of before leaving. I’m also being charged for that wall. Also, during my final cleaning when finding the source of the mold I got sick again and had to pay another $150 at an urgent care.

They are even charging me for a fire extinguisher that they never gave me! I bought my own and have a receipt for it. This place is a joke and they prey upon low-income people, I will continue to speak out against them at town hall meetings or wherever I can so others do not go through these same issues. In the end cheap rent isn’t worth bad health and being taken advantage of. If I can stop at least one other person from going through what I have gone through, this review will have been worth it. I’ve attached pictures that had been sent to them throughout this issue. The ceiling was from after they painted over existing mold and water would come out of it and leak onto the bathroom floor.

Britney B.

This rental company will snake you for anything I moved out last year because my husband passed away and I confronted them about being in contact with collections they denied it. And the cable and WiFi are free right but I left everything in the apartment that was there and now one of the two are scamming me out if my money anyway they can.

RC

Do not rent from here. There properties have mold & are in very bad condition. There maintenance men come all dirty & smell horrible. They dont fix anything and will leave it in worse condition than before. Beware & do not rent from Skiles!

Shireen R.

I was so excited when I found such an affordable apartment (Chestnut Place Apartments). I should have know there was a catch. When I toured the apartment it smelt funky but I was told it was because there ac had been off for a couple of weeks so it was just stuffy. I thought this would not be an issue at all, I was wrong. When I started moving my stuff in I quickly realized the smell was not just “stuffy” it was mold. There was mold under the sink, in the cabinets, in the drains, faucet handles, toilet tank, you name it, there was mold on it. The apartment had also clearly not been cleaned. I requested that they had it cleaned. It was still disgusting (see pics for reference). I put work orders in daily because I kept finding issues with the apartment (toilet wouldn’t flush, closets were broken, no ac filter, several lights out, wasp nest, ceiling fan not properly mounted and hanging out of the wall, mildew growing over all of the kitchen cabinets, it was never ending). Maintenance would come and only fix the small this. The mold, ceiling fan, mildew and wasp nest were never addressed. The final straw was when I came home to a maintenance man vacuuming water out of my apartment because he had flooded my toilet. It caused a leak in the downstairs neighborhoods ceiling and you could clearly see a ring around my tub and toilet from her bathroom. The ceiling was very compromised. It was just a matter of time before the tub fell through. They sent an inspector out to look at the mildew all over the kitchen. He agreed it was mildew, Skiles emailed me saying that it was “just settled dust”. I’ve never seen settled dust that was brown and looked like chewing tobacco have you? It became very clear that they were not taking the condition of the apartment seriously and they found my constant calls and work orders inconvenient. They agreed to let me out of the lease. Thank God. I think they only did this because they have no intention of fixing any of these issues and they just plan to rent it out to someone else in the exact same condition. This place is sick, these people don’t care, no idea how they are in business. I also recommend reading their other reviews. I didn’t before I signed and if I would have I could have avoided this nightmare.

John K.

The folks at Skiles are great people. Without getting into much detail, they were kind enough to help me get out of a really bad situation I was in - which is worth more than any services they provide. Ray, the manager, is about as nice as you can be. Sydney and Marissa in the office are very nice people as well, and all of the staff were understanding and supportive of me and my situation. They are genuinely good people. The pest control contractor Rene is also a really nice guy and always leaves a card letting me know he came to treat the apartment, as do the maintenance crew who bust their butts keeping these places running. These people actually do care about their tenants - the apartments aren’t luxury units and I suspect that a lot of these negative reviews may be due to unwarranted high expectations. If there is a real issue with your apartment, they will be there to fix it.

(I have been with Skiles for about 2 years now)

Floyd B.

Rented from Skiles several years ago. A friend had warned me how they will nickel and dime fledgling college students but I decided to rent with them because I liked the duplex they managed. They tried to charge us at every turn. Most of the time if maintenance came to the house, they left us a bill. They tried to charge my roommates and I $1000 (more than 75% of our monthly rent) for failing to notify them if we would re-sign our lease or not within X amount of days of the lease terminating. I had to go in person and point out to them that X amount of days had yet to expire. We did not re-sign that year. They have a habit of leaving a note on tenants doors that say “you owe us money” rather than discussing it with tenants over the phone or in person. No warnings, no discussion. Just a bill taped to your door. They were an awful company who tried to take advantage of young, uneducated students. I really hope some better property management arrives for San Marcos students. Actually Vance J. Elliot was very good and helpful to me and my roommates many years ago.

Karl S.

Been here since mid August 2022. Great experience and helpful staff. William Aultman is a great and helpful office manager. Expect to have a long and satisfying business relationship! I would recommend Skiles and Associates, hands down!!! In addition, we had a bad storm come through that tore our awning! The awning was replaced today, ahead of our ribbon cutting!

Karl “Mike” Smith
Texas Laser Works