Queen Insurance Services - San Pedro, California

For individuals and businesses seeking reliable insurance solutions, Queen Insurance Services stands as a dedicated provider. Located at 801 S Gaffey St, San Pedro, CA 90731, and reachable at 08336620, Queen Insurance Services operates as a professional insurance broker, offering a comprehensive range of services tailored to meet diverse needs.

About Queen Insurance Services

Queen Insurance Services is a well-established firm specializing in connecting clients with the most suitable insurance products. Their core function revolves around acting as an intermediary, meticulously comparing policies from various reputable carriers to identify the optimal coverage at the most competitive price. Unlike captive insurance agencies tied to a single provider, Queen Insurance Services maintains an independent and unbiased approach, prioritizing the client’s best interests above all else. This commitment to impartiality is a cornerstone of their business model and a key differentiator in the industry.

Key Features and Services

• Comprehensive Coverage Options: Queen Insurance Services offers a wide array of insurance types, including but not limited to: property, casualty, commercial auto, workers’ compensation, professional liability, and personal lines such as auto, home, and life insurance.
• Personalized Service: Recognizing that each client’s situation is unique, the team at Queen Insurance Services focuses on delivering personalized service. They take the time to thoroughly understand a client’s specific risks, financial objectives, and coverage requirements.
• Expert Advice: Their experienced brokers possess in-depth knowledge of the insurance market and regulatory landscape. They provide valuable insights and guidance to clients, helping them make informed decisions.
• Policy Management: Queen Insurance Services doesn't just sell policies; they also provide ongoing policy management services, assisting clients with renewals, endorsements, and claims assistance.
• Online Appointments: Convenience is a priority, and Queen Insurance Services offers online appointments, streamlining the process for scheduling consultations.

Location and Accessibility

The physical location of Queen Insurance Services at 801 S Gaffey St, San Pedro, CA 90731, provides a local point of contact for clients seeking face-to-face consultations. However, the company also embraces modern communication methods, enhancing accessibility for clients across the region. Furthermore, the facility is designed with accessibility in mind.

Accessibility Features:

• Wheelchair Accessible Entrance: Ensuring ease of access for all visitors.
• Wheelchair Accessible Parking Lot: Providing convenient parking options for individuals with mobility limitations.
• Wheelchair Accessible Seating: Offering comfortable seating options for individuals using wheelchairs.
• Wheelchair Accessible Restroom: A fully accessible restroom is available for client convenience.

Client Feedback and Reputation

Queen Insurance Services currently holds 10 reviews on Google My Business, with an average rating of 3.2 out of 5. While the average score indicates room for improvement, the feedback highlights both positive and negative aspects of the client experience. Several reviews commend the brokers’ knowledge and responsiveness, while others express concerns regarding communication and claims handling. The company is actively working to address these concerns and enhance its overall service quality.

Additional Points of Interest

Beyond its core services, Queen Insurance Services offers onsite services, providing a more comprehensive and collaborative approach to insurance planning. This involves a deeper dive into a client's operations and risk profile, enabling the brokers to develop tailored solutions. Clients consistently praise the thoroughness and attention to detail demonstrated during onsite assessments.

Contact Information

To learn more about Queen Insurance Services and its offerings, prospective clients are encouraged to contact them directly. The phone number is 08336620. While a dedicated website is currently unavailable, the company maintains an active presence on various professional networking platforms. They are committed to providing responsive and helpful service to all clients.

In conclusion, Queen Insurance Services presents itself as a dedicated insurance broker with a commitment to client satisfaction. While recent reviews point to areas for growth, their breadth of services, accessibility features, and personalized approach make them a worthwhile consideration for anyone seeking reliable insurance coverage.

👍 Reviews of Queen Insurance Services

Marissa H.

1/5

Whoever the red headed gentleman that works here is extremely rude and unprofessional. This location is very run down, go literally anywhere else.

Edit: not only was it NOT an employee only spot, I drive a fiat and for sure was not taking up two spaces. Also I was there for a total of ten minutes with three empty spaces next to me. A tow driver would have had a nicer approach. This review will be staying up so everyone can know what type of employees you have at your business.

Mareen B.

5/5

Amazing service! Been coming here for many years.. I wouldn’t go anywhere else. Staff is always very professional, answers all my questions and always goes above and beyond for me.

Tom H.

1/5

Rude staff. The outside of the place looks like the owner will take a bat to your legs for missing a payment, taking my business elsewhere.

Edit: Apparently staff/owner cannot read as well. I took my business elsewhere.

Bill B.

5/5

Very helpful and kind. I would recommend them over any big name.

John G.

5/5

Amazing service, will definitely recommend!

Sergio S.

1/5

THEY NEVER ANSWER THEIR DAMN PHONE. IT'S RIDICULOUS!!

Roxy B.

5/5

Excelent service.

Rigoberto G.

3/5