Matilla Group Property Management, LLC - Playa Del Rey, California

Lianne C.

Happy International Women's Day! You're welcome for me being candid and protective of my family's experience. I do believe that I agree with, "your personal relationship with the owner was completely out of our control." Given the circumstances, especially after obtaining a third restraining order, we felt validated yet vigilant about committing to what we originally perceived as stable, safe housing due to verbal and written communications exchanged. Come to find out we gained acceptance under false pretenses which could have been disclosed as per fair housing laws. Being displaced again is not why we moved across the country, and we were not consistently treated with dignity although we were but also remain worthy tenants. I am also considering best interests of my aging immigrant parents as this property has been in our family for decades which we all tended to as well as lived in prior to your company's takeover. I will most certainly reiterate how various, documented instances contributed to this rating yet am open to amending and altering my decision with some genuine discussion about what truly occurred which has prompted such a response: simply this, so it doesn't happen again to any other people in that or any dwelling space as much as possible. Thank you, and take care.

Natasha V. G.

As a lifelong resident of Westchester, I have witnessed our community's growth and evolution firsthand. Whenever friends or family need property management services, I always recommend Matilla Property Management. This family-run business is not only deeply trusted but also ingrained in our community, making everyone feel like they are part of the family. I can’t express enough how professional and dedicated they are. If you're searching for a property management company that will take excellent care of you, you're in good hands with Matilla Property Management. Their commitment to clients is unparalleled.

Arturo A.

I lived at a Matilla Group building for three years and it was one of the best rental experiences I've had. Immediately addressing any issue and periodically checking in, it was by far the best property management company I have dealt with.

Pluses- helpful, considerate, caring professionals. Monthly rent paid thru online portal. Deposit checks returned in a timely matter. Great building maintenance.

Todd R.

I have been living for the past 2 years at a gated apartment property right near the border of Santa Monica and West LA. What I can say is that every single time I have texted the landlord, I have received an answer back within 15 minutes MAX. This includes texting the property staff at 8pm on Friday and receiving a response almost immediately on account of a clogged sink. The landlord provides landscaping services and the property is power washed every month. Its by far the cleanest complex I have lived in through my time renting in Santa Monica. I cannot stress enough that the property staff is available all the time. This is refreshing from past landlords who were very slow to respond to my requests. I am specifically very happy that the apartment complex is fully gated and secure which makes me feel safe at night when I go to bed. Overall I would give the property management a 10 out of 10 and I am very happy I chose the right renting agency.

Matthew O.

I have used the Matilla Group for property management services for several years. They do an excellent job of screening tenants, maintaining the property, and following up and resolving any issues. After having extremely bad experiences with two other property management companies, I was very happy come across the Matilla Group. Highly recommended.

Debora G.

Easy, honest, kind and prompt service.
Great to be able to pay rent online.
Helpful with any questions I had.
Felt super at home in my apartment.
One night I locked myself out and Ray Valentine and crew came and helped me out at 10 PM. That was definitely a huge benefit.

Ray V.

Honesty and integrity. Treat the tenants like family. We treat managed properties like our own. Job #1, maintaining the condition and value of the property and getting market rent.

David F.

They respond to the tenants requests in a timely manner and keep the property in top shape. Plus the tenant portal is a convenient way to pay your rent online.