SamTrans - San Carlos, California

Address: 1250 San Carlos Ave, San Carlos, CA 94070.
Phone: 8006604287.
Website: samtrans.com
Specialties: Corporate office.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 36 reviews on Google My Business.
Average opinion: 3.6/5.

📌 Location of SamTrans

SamTrans 1250 San Carlos Ave, San Carlos, CA 94070

☎️8006604287

⏰ Open Hours of SamTrans

Monday: 8:30 AM–5 PM
Tuesday: 8:30 AM–5 PM
Wednesday: 8:30 AM–5 PM
Thursday: 8:30 AM–5 PM
Friday: 8:30 AM–5 PM
Saturday: Closed
Sunday: Closed

SamTrans: A Comprehensive Overview

SamTrans is a well-established public transportation agency based in San Carlos, California. Located at 1250 San Carlos Ave, San Carlos, CA 94070, the company has been providing reliable and efficient services to the local community for many years. With a phone number of 800-660-4287 and a website at samtrans.com, SamTrans is easily accessible to those who need their services.

The specialties of SamTrans revolve around their corporate office, which plays a crucial role in managing the day-to-day operations and planning future developments for the public transportation network. This dedication to excellence has garnered them a strong reputation in the area.

In terms of other points of interest, SamTrans boasts wheelchair accessible entrance and parking lot, ensuring that their services are inclusive and accommodating to all members of the community. These features demonstrate SamTrans' commitment to providing accessible and convenient transportation options.

As for opinions, SamTrans has received 36 reviews on Google My Business. With an average opinion rating of 3.6 out of 5, it is evident that there is a mix of both positive and negative feedback from their customers. While some users may have had less than ideal experiences, many have praised the company for their dedication to improving public transportation in the area.

In conclusion, SamTrans is a reputable public transportation agency that has been serving the San Carlos community for years. With their corporate office as the backbone of their operations and a focus on accessibility, SamTrans has made strides in providing reliable and efficient transportation services. While their Google My Business reviews reflect a range of opinions, the company's commitment to improving public transit remains evident in their ongoing efforts and dedication to the community.

👍 Reviews of SamTrans

Zach B.

1/5

Busses are not well maintained and extremely loud. They need to accelerate the move to electric busses to minimize their noise pollution with the growth of transit oriented development.

Richard J.

1/5

Embarked on a magical journey with SamTrans today at 4:08 PM. Witnessed two majestic "Not in Service" buses, a true spectacle. Called their hotline, and lo and behold, TODD, the virtuoso of condescension, graced me with his presence. His impeccable talent for talking over me deserves a standing ovation.

Yearning for a manager? Well, buckle up! TODD's grand finale: "HOLD ON" followed by the sweet sound of a hang-up. Bravo, SamTrans, for this masterclass in customer service. If only I could rate this performance lower than one star.

Dan S.

1/5

A very toxic work culture. One manager with the central office's fare products and analysis department continually harasses people below him. He recognizes his technical and temperamental deficiencies and crushes anybody he perceives as a threat. A guy who probably could not have made it in the private sector so eventually got booted out to work for the district. Glad to be out, good riddance.

D W.

1/5

DIRTY, DINGY, unkempt clean SEATA. FLOORS ARE ALWAYS STICKY. WINDOWS STILL HAVE SMEARED OIL HAIR ON THEM. JUST PLAIN DIRTY. MOST AIR VENTS ARE BROKEN. BECOMES A HOMELESS SHELTER AFTER 10PM-7AM DAILY/NIGHTLY. ALWAYS LATE, NEVER ON TIME. MOST I”VE SEEN ARE 3 LONG BUSES COME ALL AT ONCE AT A BUS STOP.
SHOOT, EVEN MUNI BUSES AEE WAY CLEANER AND HAVE LESS HOMELESSNESS SLEEPING IN THEM. ALL OTHER BAY AREA PUBLIC TRANSPORTATION INCLUDED.

James L.

4/5

To whom it may concern. Thank you for taking the time to read my letter. On April 22 2021, I was on the number 800 bus at around 1230pm. The driver kept slaming on the brakes, as hard as he could. This went on for the duration of the ride. Two ladies were getting off the bus and I was right behind them. The driver then shut the door on me. I looked at him and said, ( Come on, Seriously)? I was wondering if I was going to get thrown towards the front. This matter is a great concern for safety and bias. Samtrans isn't what it used to be. It's unfortunate because Samtrans has always been a major go to for many people. I'm still pursuing this. Thank you, James Lovelace.

T R.

1/5

Pathetic! The 511 info inaccurately stated the time the ECR was to arrive over 5 times on March 24, 2023 between 8:14 pm and 9:45 pm. The bus never arrived! Such a horrible disservice to our community!
Shame on Sam Trans!

Wayne C.

3/5

RE BUS 397 LEAVING AT 12:45AM SERVICE IS VERY BAD. WE NEED A BIG BUS TO ACCOMMODATE HUGE CROWD, EVERYNIGHT. USING SMALL BUS IS Dehumanizingly overcapacitated.

This is horribly UNAMERICAN to oppressed public transit patrons. U need to WAKE up to correct this pathetic situation, before a MANIAC do harm to bus operators. I warn U Samtrans. I've seen this problem flared at times with 397 Bus.

Also the heat must be registered at 70 to 73 reading-especially, for seniors, under freezing conditions.

Carlos B.

1/5

Buses run late and overlap with one another. Already I'm waiting for a bus that's an hour late. What will samtrans do? Respond to me that they are limited on drivers and that the driver is sick. They need to fix things cause it's only making commuting stressful.