West Coast Life Insurance Co - Birmingham, Alabama

Address: 2801 US-280, Birmingham, AL 35223, United States.
Phone: 8447335433.
Website: protective.com.
Specialties: Insurance agency.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 18 reviews on Google My Business.
Average opinion: 2.3/5.

Location of West Coast Life Insurance Co

8447335433

West Coast Life Insurance Co, located at Address: 2801 US-280, Birmingham, AL 35223, United States, is an insurance agency that offers a variety of services to its clients. With a phone number: 8447335433 and website: protective.com, this company is easily accessible to those who are interested in their services.

One of the standout features of West Coast Life Insurance Co is its commitment to accessibility. The location has a wheelchair-accessible car park and entrance, making it easy for people with mobility issues to visit the office. This commitment to inclusivity is commendable and sets the company apart from its competitors.

When it comes to the company's specialties, West Coast Life Insurance Co focuses on being an insurance agency. However, the specifics of their offerings are not detailed on their website or Google My Business page. It is recommended that those interested in their services reach out directly for more information.

In terms of online presence, West Coast Life Insurance Co has 18 reviews on Google My Business. Unfortunately, the average opinion: 2.3/5 is less than ideal. However, it's important to note that the number of reviews is relatively low, so a few negative experiences may be skewing the overall rating.

Reviews of West Coast Life Insurance Co

West Coast Life Insurance Co - Birmingham, Alabama

Elizabeth Darmo

1/5

Unautorized withdrawal! If I could give a zero I would. This company just took over $600 from my checking account! I had a term life insurance policy since my kids were small to end this year. It was about $30 per month. I did not and will not renew, I don't need it. I am so angry that they withdrew money from my account without permission.

Doing some research I found:
"Under the insurance laws of all states in this country, an insurance carrier cannot automatically renew a customer's insurance policy at an increased rate without written authority to do so by the client dated and signed. Additionally, unless the client gave written authority to allow the withdrawal of money from his or her bank account to the insurance carrier the carrier cannot do so unilaterally."

I have contacted the company. If the unauthorized withdrawal of over $600 is not quickly corrected I will be taking legal action.

Queen of Halloween

1/5

When it comes time to pay out, prepare to wait months and get the run around. Sent information to them on multiple occasions, they claim they never received it. Twice we were told they had all they needed and the check was in the mail. That was a lie. I hope I never have to deal with this company again and I would not recommend them to anyone.

Misty Katzfey

1/5

If I could give them a zero I would. Their automated system is HORRIBLE, their chat system non functioning. I got to a live person who was equally not helpful. We've been a customer for over a decade. I'll be switching. Pay someone to answer your phone if you can't pay for a decent phone system.

Kenneth Johnson

5/5

EXTREMELY awesome phone experience with Frankia, their West Coast Insurance representative. Took care of all the customers needs, and 100% satisfied! Great job! :o)

Joyce Schmelzer

1/5

Buyer Beware! What a shock when my automatic deduction tripled! I now recall getting a letter five months ago informing me that due to birthday, rates would increase. No additional notices closer to the rate increase. I learn from my mistakes and will cancel.

David Hartcorn

1/5

If I could give WCL a zero I would. 2 hours on hold and I gave up. Every 24 seconds a cheerful message tells me how important my call is.
I heard that message 360 times before I gave up. Shame on them.

Hung Tran

1/5

It was a big mistake to buy insurance from WCL. I try to call them for months and a lot of time to update my personal information, but never have any answer. Be aware.

Amber L

4/5

I’ve had a whole life insurance policy since 1980. Very easy to get a hold of a representative when I called. Documents simple and straight forward to fill out. Able to scan and email documents back to the insurance company, only downfall was that it takes 7-10 days for the reply documents to be mailed back. I am also able to login to my online account.