Bank of America (with Drive-thru services) - Alexandria, Virginia

Bank of America – Alexandria Branch

For individuals and businesses seeking comprehensive financial services, Bank of America’s branch located at 6478 Lincolnia Rd, Alexandria, VA 22312, offers a convenient and accessible location within the Washington D.C. metropolitan area. This particular branch, easily identifiable via its drive-thru services, is a valuable resource for a wide range of banking needs. The branch is staffed by experienced professionals dedicated to providing personalized support and guidance. It is strongly recommended for those residing in or visiting Alexandria and the surrounding communities.

Contact Information & Website

To facilitate seamless communication and account management, Bank of America Alexandria provides the following contact details:

• Phone: 7036588265
• Website: locators.bankofamerica.com

The website offers detailed information on services, account options, and branch hours. It also allows users to easily locate other Bank of America branches and ATMs.

Specialties and Services

Bank of America Alexandria specializes in a broad spectrum of banking and financial solutions. These include:

• Retail Banking: Checking and savings accounts, debit cards, credit cards, and loans for individuals.
• Business Banking: Services for small and medium-sized businesses, such as business checking accounts, merchant services, and commercial loans.
• Financial Advisor Services: Personalized advice and guidance on investment strategies, retirement planning, and wealth management.
• Financial Planner Services: Comprehensive financial planning services to help clients achieve their long-term financial goals.
• Mortgage Services: Assistance with home loans, including conventional, FHA, and VA loans.

The branch’s financial advisors and financial planners are well-equipped to assist clients with navigating complex financial decisions and building a secure financial future. They understand the unique needs of the local community and strive to provide tailored solutions.

Location and Accessibility

The branch’s address is 6478 Lincolnia Rd, Alexandria, VA 22312. Its strategic location in Alexandria makes it easily accessible to residents and visitors alike. Notably, the branch features convenient drive-thru services, streamlining transactions for customers who prefer this method. Furthermore, the branch is committed to accessibility, offering:

• Wheelchair-accessible car park: Ensuring convenient parking for individuals with mobility challenges.
• Wheelchair-accessible entrance: Providing a seamless entry experience for all customers.

The branch is designed to be welcoming and inclusive, catering to the diverse needs of its clientele.

Customer Reviews and Feedback

Bank of America Alexandria has garnered positive feedback from its customers, as evidenced by 93 reviews on Google My Business. The average opinion is 3.7 out of 5 stars, reflecting a generally satisfactory customer experience. Many reviewers commend the helpfulness of the staff, the convenience of the drive-thru, and the overall professionalism of the branch. However, some reviewers have indicated minor issues with wait times during peak hours. It’s advisable to consider visiting during off-peak times for a smoother experience. Here’s a summary of common themes from the reviews:

Bank of America consistently seeks to address customer feedback and improve service quality. They actively monitor online reviews and utilize customer insights to enhance the overall branch experience.

Further Recommendations

For individuals seeking a reliable and accessible bank, Bank of America’s Alexandria branch represents a strong option. The combination of convenient services, knowledgeable staff, and a commitment to accessibility makes it a valued member of the local community. We advise prospective customers to schedule an appointment with a financial advisor or financial planner to discuss their specific financial needs and explore available options. Visiting the website (locators.bankofamerica.com) is also recommended to obtain the most up-to-date information on services, hours, and branch locations. Planning a visit, especially during off-peak hours, can contribute to a more efficient and enjoyable banking experience. The drive-thru option is particularly beneficial for those with busy schedules.

👍 Reviews of Bank of America (with Drive-thru services)

Jing C.

5/5

Thank you, Tanya!

We recently had some frustrating issues with my parents’ new Bank of America account. After a canceled appointment and an unhelpful phone call, we walked into the branch feeling stressed and unsure of what to do next. That’s when we met Tanya—and she completely turned things around.

She was incredibly patient, professional, and quick to solve the problem. Not only did she fix the issue efficiently, but she also took the time to explain everything clearly and gave us helpful tips to prevent future problems. Tanya’s calm, kind, and knowledgeable approach made all the difference.

Thanks to her, a stressful situation became a smooth, even pleasant, experience. We’re so grateful for her help. She truly is the best banker I’ve ever met, and I wanted to leave this message to say a heartfelt thank you.

Trudy F.

5/5

I would like to compliment Zainab Ashfaq for her courteous and efficient assistance this morning in helping me with a few banking needs that I was concerned about. She followed me through the necessary steps to clear them up and I left with the confidence that the problems were solved. She was very friendly and reassuring. I would also like to say that the branch manager is always helpful when I go to conduct my banking business.

sarah F.

5/5

I’d like to recognize Tanya, an employee at this location. Amazing customer service and super patient and compassionate with an issue that my uncle and I were trying to solve regarding my late father. Tanya went above and beyond and explained everything to us, step by step, she hid nothing from us and we felt so relieved after everything was resolved. I’ve encountered other employee here before but I honestly can’t say that I or my father have been helped in such a very helpful manner.
Thank you thank you thank you again Tanya.

Fahmi C.

5/5

I am writing to express my utmost satisfaction and appreciation for Zainab Ashfaq at Bank of America on Laconia Road. She has been instrumental in assisting me with two of my businesses. Zainab’s friendly demeanor, coupled with her professional expertise, made the process of setting up a new business account seamless. She went above and beyond in resolving various issues, demonstrating a commitment to exceptional customer service. I highly recommend Zainab for her dedication and outstanding service!

Onik A.

5/5

I recently had a wonderful experience at my local Bank of America branch. Navaraj Bhatt, the branch manager, went above and beyond to assist me with my banking needs. His professionalism and attention to detail were impressive. Additionally, Zainab, one of the customer support representatives, was incredibly helpful and patient. She took the time to answer all my questions and ensured I understood the options available to me. Overall, the excellent service from Navarat and Zainab made my visit very positive. I highly recommend this branch for anyone looking for reliable and friendly banking support!

Antoinette K.

5/5

They are the most attentive team and are always so professional and pleasant. I go out of my way to go to that branch!

Kirill A.

5/5

Meyvelin C Rodriguez was such a pleasure! She completed my wire in less than 15 minutes! She is very kind, professional, knowledgeable, answered all my questions & was very patient with me.
Overall this is a great location, every time I enter this bank, I am greeted by the most NICEST people! They are all AWESOME!!
Meyvelin, Natalia Prokofyeva, Tanya Rivera & Chevy are all BEST!
The Manager NavRaj is the man! Bless his heart, he is super professional, very kind & very welcoming! I legit love coming here.
Overall, this is the best Bank of America in my area. I have been to a ton, and I absolutely recommend this location to all my friends and family, thank you!

Roman A.

1/5

I’m here with my friend, who can’t speak English. I wanted to translate for him, but I faced misbehavior from NAVRAJ BHATT. I’m so mad at him. He told his co-worker why I am with my friend to help him. BANK OF AMERICA SHOULD PROVIDE CUSTOMER SERVICE and GOOD BEHAVIOR classes, or even consider firing him for such inappropriate behavior.