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Healthcare Systems Federal Credit Union - Falls Church, Virginia

👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 3300 Gallows Rd, Falls Church, VA 22042.
Phone: 037762700.
Website: healthcarefcu.org
Specialties: Credit union, ATM, Bank, Car finance and loan company, Credit counseling service, Financial consultant.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 28 reviews on Google My Business.
Average opinion: 3.5/5.

📌 Location of Healthcare Systems Federal Credit Union

Healthcare Systems Federal Credit Union 3300 Gallows Rd, Falls Church, VA 22042
☎️037762700

⏰ Open Hours of Healthcare Systems Federal Credit Union

  • Monday: 7:30 AM–5 PM
  • Tuesday: 7:30 AM–5 PM
  • Wednesday: 9 AM–5 PM
  • Thursday: 7:30 AM–5 PM
  • Friday: 7:30 AM–5 PM
  • Saturday: Closed
  • Sunday: Closed

Healthcare Systems Federal Credit Union: A Comprehensive Overview

For individuals and families seeking a reliable and supportive financial institution, Healthcare Systems Federal Credit Union presents a compelling option. Located in Falls Church, Virginia, at 3300 Gallows Rd, Falls Church, VA 22042, this credit union offers a diverse range of services designed to meet the financial needs of its members. With a dedicated phone line at 037762700 and a user-friendly website at healthcarefcu.org, accessing information and managing accounts is convenient. The credit union's commitment to accessibility is further demonstrated by its wheelchair accessible entrance and wheelchair accessible parking lot, ensuring inclusivity for all members.

Specialties and Services

Healthcare Systems Federal Credit Union distinguishes itself through a comprehensive suite of services that extend beyond traditional banking. Its core competencies include:

  • Credit Union: As a member-owned financial cooperative, the credit union prioritizes its members’ financial well-being.
  • ATM: Convenient access to cash withdrawals is provided through a network of ATMs, both within the credit union’s branches and through partner networks.
  • Bank: The core banking operations encompass deposit accounts, check-writing services, and electronic transfers.
  • Car Finance and Loan Company: Members can obtain financing for vehicle purchases, providing support for essential transportation needs.
  • Credit Counseling Service: Recognizing the importance of financial literacy, the credit union offers credit counseling services to assist members in managing debt and improving their credit scores.
  • Financial Consultant: Personalized financial advice and guidance are available to help members achieve their financial goals.

Location and Accessibility

The physical location at 3300 Gallows Rd, Falls Church, VA 22042 provides a central hub for members. The convenient location facilitates in-person interactions and access to various services. Beyond the physical location, the credit union’s commitment to inclusivity is evident through its accessible facilities. The wheelchair accessible entrance and wheelchair accessible parking lot are crucial features that enhance the experience for individuals with mobility challenges. This demonstrates a genuine dedication to serving the entire community.

Member Feedback and Reputation

Currently, Healthcare Systems Federal Credit Union boasts 28 reviews on Google My Business, offering a valuable insight into the experiences of its members. The average opinion is 3.5/5, indicating a generally positive perception. While the average score suggests room for improvement, the volume of reviews suggests a significant level of member engagement and a willingness to share feedback. It's recommended that prospective members carefully review these reviews to gain a comprehensive understanding of the service quality and member satisfaction. Positive comments frequently highlight the friendly staff, efficient service, and commitment to member needs. Conversely, some reviews mention areas for potential enhancement, such as streamlining certain processes.

Key Features and Benefits

Here's a summary of key features and benefits that distinguish Healthcare Systems Federal Credit Union:

Feature Description
Member Ownership Members are owners of the credit union and share in its profits.
Competitive Rates The credit union offers competitive interest rates on savings accounts and loans.
Personalized Service Dedicated staff provides personalized service and financial guidance.
Community Focus The credit union is committed to supporting the local community through various initiatives.

In conclusion, Healthcare Systems Federal Credit Union represents a solid and accessible financial partner for individuals and families. Its diverse services, convenient location, and commitment to member satisfaction make it a worthwhile consideration for those seeking a supportive and reliable financial institution. The credit union’s dedication to accessibility further solidifies its position as a community-focused organization. Prospective members should explore the website at healthcarefcu.org for detailed information and to learn more about becoming a member. The phone number 037762700 is readily available for inquiries and assistance.

👍 Reviews of Healthcare Systems Federal Credit Union

Healthcare Systems Federal Credit Union - Falls Church, Virginia
Jordan D.
1/5

DO NOT USE THIS BANK! This place will scam out of your money. Stay far away from this bank. Customer is terrible. No accountability with the staff. Charges ridiculous fees to steal money from customers. YOUR MONEY AND PRIVACY IS NOT PROTECTED HERE. They charged me $30 per transaction when my account didnt not have the funds and never thought to fraud protect my account by locking it or sending a text to confirm transactions. Let me remind you these bank never paid for the merchant for these transactions. So the bank never lost money. Yet they charged me $30 for every time the payment was attempted.
My account went from +300 to -987.07 in less than 24hrs. The bank has been no help.
DO NOT TRUST THIS PLACE WITH YOUR HARD EARNED MONEY OR TO PROTECT YOUR FUNDS. NO FRAUD PROTECTION. NO ATTEMPT TO CONTACT THE CUSTOMER. IM MORE SHOCKED THAT ITS POSSIBLE TO HAVE THIS MANY FEES AND TRANSACTIONS WITHOUT THE BANK EVERY NOTIFYING ME.

I’ve been with this bank for 5+ years and had a checking account for less than 24hrs before they charged me $1000 of transactions fees

Healthcare Systems Federal Credit Union - Falls Church, Virginia
Abby S.
1/5

Terrible customer service. The main customer service person yells at you from the time you begin speaking, and then refuses to do anything to help you, but says, “I was going to have you go do it in your app, sir/ma’am.” Meanwhile, I have already explained several times that I’m not sure that I know how to get into the app because I don’t really use the accounts there anymore. And when it becomes clear that this individual is absolutely fully unwilling to be helpful to me in this situation, I asked to speak to a manager, and she yells at me that there is no manager. And then, a few minutes later, she insists that she is the manager. And then, after that, she insists that she is not going to transfer the call to anybody else because it’s something that she can handle at her level, but she’s refusing to do anything and telling me that she can’t do anything at the same time.

Not to mention the whole reason that I haven’t really used this bank in the last, however, many years is because they don’t have any kind of competitive interest rates on any of their accounts.

I think it’s time to close my accounts with them. And I see here now that there are a lot of people who’ve had similar bad experiences with a three rating.

Healthcare Systems Federal Credit Union - Falls Church, Virginia
John G.
1/5

I have yet to understand how 2 entities merge and I still owe the previous an interest. Though both have the same reported balance with my loan. This is thr worst transition I have ever had with a financial institution. No one seems to have an answer to legit questions. So if your not paying attention to their lack, they will have you paying extra money for no reason.

Healthcare Systems Federal Credit Union - Falls Church, Virginia
Susan R.
5/5

Just had the fortunate experience of speaking with Customer Service Representative Berniece. She was pleasant, patient, understanding and helpful. You made a difference in my day. Thank you so much.

Healthcare Systems Federal Credit Union - Falls Church, Virginia
Jeannie E.
2/5

Financed my auto loan through them. Multiple errors setting up auto pay. Very disorganized. A few hardworking people work here and are keeping it afloat. They are helpful if you go into the office for help in-person. Forget getting help over the phone. Not to mention recurring fees galore.

Healthcare Systems Federal Credit Union - Falls Church, Virginia
L P.
1/5

Not a free checking account. You need to have to maintain direct deposit or they will charge you a maintenance fee. My account was drained by them $500. No transparency!!

Healthcare Systems Federal Credit Union - Falls Church, Virginia
Jawid O.
5/5

Excellent customer service. Great banking services: car loans, home equity line, checking and saving. I always feel like my business is appreciated. I do wish they had zelle available.

Healthcare Systems Federal Credit Union - Falls Church, Virginia
Kasuimon
1/5

I love the bank in itself . Great place to bank. However today was not a good day . I needed to go to a branch. Why it's on a hospital campus . I don't know but it was hot and I had to walk . And then they wanted me to wait so someone can come find me . I was like no I'm not walking again. I called and the lady and she was real nice but I was already upset . Great customer service but no way am I coming to a branch again

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