Mary Russell - State Farm Insurance Agent - Fairfax, Virginia

Sonia A.

If you need the best detailed quotes, professionally and quickly served with your best interests in mind, meaning, less cost and great customer service, call this agency!

I called by the end of Friday the 11th, when agents are usually in a hurry to get out the door to start their weekend or when we get low or bad energy. Robyn was still in great spirits and listened to my needs. She emailed me the car and rent insurance quotes within minutes and it had all that i wanted. I happily closed the deal with them by Monday morning.

I've spoken to 3 people in this office (Mary and Marie) and all of them offer great, professional, yet cheerful service.

Kristina R. S.

Working with Mary and her team (especially Robyn!) has been the smoothest, easiest, and greatest experience! For both home/auto insurance, the knowledge and professionalism, as well as the care and customer service have been outstanding! We feel very grateful to have been taken care of by State Farm and this local representative.

Nancy G.

There are not enough stars to rate the exceptional service from Mary Russell and her team. We have been clients for over 35 years and have ALWAYS received exceptional customer service from every member of her team when we call. You feel like you are talking to an old friend and they always have immediate great advice for you. Robyn is great to work with and recently my son needed some paperwork while he was having a problem at DMV and Jackie was amazing. She quickly sent him the info he needed and even typed out a letter for him about his insurance coverage while they were on the phone! Just the best of the best!

Vance/Jill W.

We have been a client of Mary's for over 30 years. Without a doubt, she is the best of the best. She has always made herself available to help us with all our insurance needs. Her attention to detail, punctuality and her kind and pleasant personality keeps us coming back again and again. Thank You Mary for Everything You Do! 🙂

Arnold F.

Mary is a great agent. I have been using her services for more than 15 years and she provides excellent service all the time. I
highly recommend her for insurance services.

Alexis B.

Alisha and Mary were absolutely wonderful. They saved my husband and I so much money. They kept great communication, and were very thorough . Thank you so much, we’re so excited to be a part of the State Farm family!

Sam S.

Mary and her team, including Alisha, continue to be helpful over the years as my coverage needs update with life changes, and proactively look to provide the best services. They treat you like family!

Asif C.

My family and I have known Mary Russell for over 30 years. I can unequivocally say that Mary never treats any of her clients as customers. When a potential client walks in to her office, one gets the feeling that you are dealing with a friend who is simply going to take care of you and your needs. One interaction with Mary is going to be the beginning of a life-long relationship, a relationship built on trust and respect. Besides her warm and welcoming personality, Mary’s best quality is that she will advise you on what’s best suited for your needs and not what might generate her a higher revenue. Truthfully, since the day my wife and I walked into her office over 30 years ago to get a quote for auto insurance for one car, our relationship has grown to a multigenerational relationship that our now grown kids and their spouses are also “friends of Mary Russell” because they have seen through their experience of a lifetime that whenever they need any advice that has to do with insurance and finances, their first and the only stop has to be Mary Russell’s State Farm Insurance office. Thank you, Mary for your decades of service and care for my family.