H and K Properties, Inc. - Lexington, Virginia

Brooke W.

We were looking for a nice place to rent and when we went to see the property, Heather just wasn’t the nicest to us. We tried to introduce ourselves and she didn’t give us the time.

Also, the rent per month is not worth it and it’s also not in Lexington. I’d understand if it was in town but it’s outside of town.

Overall, Heather was rude to us and we didn’t feel welcomed or even comfortable to rent the property.

Alexis Y.

Very unprofessional treatment from Heather. For she looked at us with an unpleasant face and treated us very badly as soon as we met each other. She clearly didn't want to be there and do her job, but at least I would expect some decency from her and cancel the appointment instead of treating us badly. I have nothing against H & K properties but Heather should treat clients with more respect and better treatment.

Holly S.

Full 5 star experience from ease of accessing the website/ paying rent- to issues being fixed in a timely manner.

Definitely recommend to anyone who needs a rental in Lexington!

Fernanda Y.

The employee Heather was very mean to my family and didn’t took time to talk about the property we were planning on renting. She was not willing to communicate with complete and elaborated sentences seemed like she was rushing us out.

Saul Y.

Just experienced the most terrible showing by Heather. As soon as we introduced ourselves she had a judgmental look on her face. Did not show us around the house or explain anything about the property. We had to be asking all the questions.

She is not professional at I can’t believe she even got real state license because she has no people skills at all.

Heather look for another job

Catherine M.

Heather and Amy have been fantastic as property managers for both my personal and commercial rentals. Whenever I have had an issue or concern it was addressed immediately, professionally, and with minimal involvement by me. Most recently, I had an urgent situation and not only did Heather respond to my call on her personal cell phone, she proactively came down to my store to inspect the situation, and took steps to resolve it within 24 hours. Could not recommend them more!

Lara M.

I've been renting from H and K for about 9 months and have been incredibly happy with the experience. I called Heather inquiring about one property when the pandemic hit and she was able to spend some time talking to me and getting to know me, helped me realize that apartment was not ideal for my situation and found me a better option. She sent extra pictures and videos and info since I could not tour in person, gave me information about the area to help with my move, and was a great resource. I adore my apartment and have had nothing but responsiveness and support from the staff.

Morgan W.

Amy was terrific while we were renting. She was responsive and helped in a few "emergencies" well after hours. She is terrific. When it came time to purchase our rental property, Heather helped make the transition smooth. I highly recommend both ladies.