Michael Angles: Allstate Insurance - Chantilly, Virginia

Sung P.

Shivon Godani is a diamond in the rough. His customer service is so top notch, I will send all my friends toward him. He has made in me a very happy loyal customer. To me, customer service is everything.

EYAYOU E.

I was looking for homeowner insurance, and I got Allstate insurance I'm trying to compare but I can't!! Because of CEDES from Allstate Insurance she so an Amazing, Hard worker, and professional. I decided to be a member of Allstate Insurance because of her Amazing work.
Thank you very much for your professional help CEDES 🙏.
Allstate Insurance is the best!!

Pauline H.

I have been w Met Life who was acquired by Farmers Insurance for 20 years and recently changed to Allstate. The account rep I worked with was Shivon and he was awesome! I called to get a quote and he walked me through everything quickly and efficiently. He emailed me the quote immediately and we had a call on Sunday to finalize the plans. Shivon was polite, answered all our questions and was a pleasure to work with.

Ayotunde B.

Terrible customer service. I spoke to someone named Tim. He was very rude, arrogant, and spoke in a very condescending tone. With the hopes of de-escalating the situation and getting my questions answered properly, I asked to speak to a supervisor. He got very defensive and said he had no boss. I then asked how I could get a new agent, he gave me the runaround. This is becoming a pattern with this agency. Extremely arrogant folks with zero customer service training. Sounds like a family business where nepotism runs deep. Definitely not the insurance agent you need when you need help. It's difficulty enough to suffer loss with your property. They will gladly take your money but do not want to help you when you actually need it. Stay away.

Susan B.

Here's a review highlighting Nicole Borba's exceptional professionalism and customer service at All State Insurance:

I recently had the pleasure of working with Nicole Borba at All State Insurance, and I am compelled to share my outstanding experience. From the moment I contacted her, Nicole's professionalism and dedication to customer service were evident.

Nicole's knowledge and expertise made navigating my insurance needs a breeze. She took the time to thoroughly explain my options, ensuring I understood each policy's benefits and coverage. Her patience and clarity in answering all my questions were truly remarkable.

What stood out most was Nicole's genuine care and commitment to her clients. She went above and beyond to tailor a solution that perfectly fit my needs, making the entire process smooth and stress-free. Her prompt responses and proactive communication were greatly appreciated.

In a world where excellent customer service can be hard to find, Nicole Borba sets a high standard. I wholeheartedly recommend her to anyone seeking reliable and exceptional insurance services. Thank you, Nicole, for your outstanding professionalism and exemplary customer service!

Rammohan J.

Working with Nicole was an absolute pleasure! She made the process of purchasing the policy seamless and stress-free. Their expertise, professionalism, and genuine care truly stood out. I highly recommend them to anyone seeking insurance solutions. Thank you

Misty L.

I've had Allstate for 30 years, my agent retired recently and I was directed to this office. I was a little uneasy at first, but after speaking to the agents in this office I was completely assured! I needed to add a car & a person to my policy. Tim was very friendly in explaining my options. He connected me to Nicole Borba to help me with differnt policies and coverages. She was extremely helpful and friendly, excellent customer service. Made me feel at ease and found the best possible discounts! After an email & a phone call, I'm all set up in less than a day. My new car is insured and now ready to drive! I would definitely recommend Michael Angles and his staff!

Anthony R.

Nicole was a pleasure to work with. She explained all my coverages thoroughly and effectively. She even helped me cancel my exciting policy with another company. I would recommend working with her for all your insurance needs.