First Tech Federal Credit Union - Redmond, Washington

Sagar J.

Dear [Firsttech Credit Union Team],

I hope this message finds you well. I am writing to express my heartfelt gratitude to you and your team for the outstanding service I received during my recent visit to your branch.

In particular, I would like to extend a special thank you to Rinsi Arora, whose customer-focused approach truly stood out. I wasn’t expecting such prompt and timely assistance, but I was pleasantly surprised by the professionalism and care shown by everyone I interacted with. Rinsi, along with the entire team, made my experience seamless, and it was clear to me that customer satisfaction is a top priority.

I wish you all the very best and look forward to seeing Firsttech Credit Union continue to serve and support the community in such a positive manner. Thank you again for your dedication to excellent service.

Warm regards,
Sagar

Chao H.

Rinsi Arora at First Tech Credit Union was exceptional! She was incredibly helpful, demonstrating a deep understanding of the bank's products and a keen ability to match them to my needs. Rinsi is professional, an excellent communicator, and remarkably patient. Her genuine care for customers made the experience seamless and pleasant. Highly recommend working with her!

Brandon C.

I am delighted to share my exceptional experience with Meg at First Tech Federal Credit Union. Meg's dedication and expertise in handling all our account needs were truly remarkable. Her friendly demeanor and professional approach made every interaction smooth and stress-free.

Meg went above and beyond to ensure that we understood every detail and felt confident in our decisions. Her patience and willingness to assist with any questions or concerns were greatly appreciated.

I highly recommend visiting the Bella Bottega location for outstanding service. Meg's commitment to excellence is a testament to the high standards upheld by First Tech Federal Credit Union. Thank you, Meg, for your exceptional service!

Isabel R.

I am really happy to be a customer of this First Tech Credit Union. I have been a member of this bank since 1996. I never had a problem. The customer service is fantastic whether I am here in my area or International traveling. There are two special ladies that I want to be grateful lately and that is Niha Vaid and Rinsi Arora. Thank you for all your help. Your knowledge, kindness for an option in my accounts has been very helpful. You certainly make the difference.

SivaTeja G.

I had an excellent experience at this branch during my notary appointment today. Rinsi Arora was professional, knowledgeable, and extremely helpful in addressing all my questions. She took the time to explain the offers I am eligible for and how to take advantage of them. Her exceptional customer service made my visit seamless. Highly recommend this branch!

old W.

Glenice was awesome. She was professional and very pleasant. My wife and I enjoyed our conversation with her while she helped set up the accounts we requested. It's people like Glenice that keeps me as a member.

Mohamad S.

I had a fantastic experience at First Tech, thanks to Rinsi! She was incredibly helpful with notarizing my documents and assisting me with my bank accounts. Her professionalism, patience, and attention to detail made the entire process smooth and stress-free. She went above and beyond to ensure everything was taken care of efficiently. I truly appreciate her excellent customer service and highly recommend her to anyone needing banking assistance. Thank you, Rinsi!

Laura V.

I had a great experience working with Rinsi Arora. She presented me the options that helped maximize my account. Greateful for the great insights and suggestions from Rinsi and her clear communication. She resolved everything quickly for me!