Fibre Federal Credit Union Commercial Loan, Mortgage Loan, & Operations Center - Longview, Washington

Pam A.

I can’t thank Janice enough in the fraud center. This woman goes above and beyond and makes me proud to be a Fiber federal credit union member. This woman has saved me many sleepless nights and extra gray hairs. I feel so lucky to have her on my side. She is definitely a keeper and I can’t thank her enough for all the extra help and support that I’ve received.

Joseph N.

I needed to get some details straightened out with a wire transfer and Bert (Roberta) was an immense help. She was not only friendly, cheerful, and helpful, but also very patient and understanding, going out of her way to help get my problem solved. I have dealt with Fibre Federal for many years, and the welcoming, helpful employees are the biggest reason. Thank you!!

Stacy B.

I have to say as a banker my self. I’ve heard every excuse why people don’t make their payments, but when my life went totally crazy Four deaths in our family and lots of funerals and two surgeries and my husband getting laid off. Wendy Newell still worked with me and I was able to finally get the car sold for full price so that I could pay it off instead of having the car repossessed and my credit going bad. I would come back to Fiber, Federal every time now for any type of loan because of the outstanding customer service that I got from her. She was understandable and also direct and I knew what I had to get done and she also had patience and kindness even though she had no way of knowing what I was telling her was the truth or not which it was the truth, of course but still again we hear every excuse in the world as a Banker and I know I done it for 10 years and I don’t think I would’ve had as much Patient as she did. Her customer service is above and beyond what she had to do. She is what every bank needs when it comes to customer service and making the customer feel good while also protecting the banks interests. Great job Wendy you are the reason I will return to Fibre Federal for my next loan.
yours truly,
Stacy Morton.

Ward A. T. C.

Used Fibre for a loan incredibly easy to deal with and no problem speaking with a real person only drawback is there located to far away from my current residence

Tina N.

Janice hunter is an amazing representative of your bank. She helped me with a complicated situation and was all in 100%. She definitely went above and beyond to help get the result I needed. I’d hire her in a heartbeat if I was not retired.

Kim J.

Our experience with Bert has been amazing. She took so much time for us in helping us with a purchase. If I could give her a 100 stars not just 5 she went above and beyond her Line Of Duty. Thanks again love and Aloha and we will only deal with fiber credit Union... Everyone's like family to us.

Sincerely the Johnson family...

Doug I. R.

There are many stellar Fibre Federal Credit Union employees working very hard for their customers. In particular there is one who I feel shines very bright. That person is the lady who helps me every month with my money situation. She is very knowledgeable in her profession, very happy to assist in some very complex problems during these trying times and if she can't answer a question (which is very rare) she will find help very quickly. This lady is always very professional yet pleasent and easy to communicate with. It is a true pleasure working with her each month
The lady is Roberta Idlett, a bright shinning star working hard for the customers of Fibre Federal Credit Union.

michele L.

I have been with Longview Fibre Credit Union over twenty years.. They have a wonderful staff always ready to assist. I recently had to make a car purchase. Andrea did the impossible. I needed to have the paperwork processed in one day due to it being the end of the year. The car dealership and Andrea processed the
Paperwork and I had my car delivered the same day from Beaverton Or. due to Andrea’s quick and hard work. I’m a senior, and I could never have accomplished much without her effort and hard work. Thank you Longview Fibre Credit Union.