TBC Insurance Services - Wales, Wisconsin

For individuals and families seeking comprehensive insurance solutions, TBC Insurance Services stands as a reliable and dedicated partner. Located at 200 W Summit Ave Suite 250, Wales, WI 53183, United States, TBC Insurance Services operates under the umbrella of Goosehead Insurance, leveraging a robust network and industry expertise to deliver personalized service. The company’s telephone number is 4142602202, and their website is goosehead.com, offering convenient access to information and services.

About TBC Insurance Services

TBC Insurance Services specializes in providing a wide range of insurance products, including auto, home, life, and business insurance. As a Goosehead agency, they benefit from a streamlined and efficient process, allowing them to offer competitive rates and tailored coverage options. The agency’s core mission is to simplify the often-complex world of insurance, guiding clients through the selection process and ensuring they have the right protection for their individual needs. They pride themselves on building strong, lasting relationships with their clients, founded on trust, transparency, and a genuine commitment to customer satisfaction.

Key Features and Services

• Comprehensive Coverage Options: TBC Insurance Services offers a diverse portfolio of insurance policies to cater to various circumstances and budgets.
• Personalized Service: Unlike larger, impersonal insurance companies, TBC Insurance Services emphasizes individualized attention and support. Matthew Austin, the agency representative, takes the time to understand each client's unique situation and recommend optimal solutions.
• Competitive Rates: Leveraging the strength of the Goosehead network, TBC Insurance Services is able to secure competitive rates from leading insurance providers.
• Claims Assistance: In the event of a claim, TBC Insurance Services provides dedicated support throughout the process, helping clients navigate the complexities of filing a claim and receiving fair compensation.
• Expert Advice: Clients benefit from the knowledge and experience of a seasoned insurance professional who can answer questions, address concerns, and provide valuable guidance.

Location and Accessibility

The physical location of TBC Insurance Services at 200 W Summit Ave Suite 250, Wales, WI 53183, United States, is easily accessible. Notably, the office is equipped with a wheelchair-accessible car park and a wheelchair-accessible entrance, demonstrating a commitment to inclusivity and ensuring that all clients can receive service with ease. This dedication to accessibility underscores the company’s values of customer service and equitable access.

Client Feedback and Reputation

TBC Insurance Services consistently receives positive feedback from its clients, as evidenced by its impressive 111 reviews on Google My Business. The average opinion is 5/5, reflecting a high level of satisfaction with the company's services. Clients frequently commend the agency’s responsiveness, helpfulness, and commitment to finding the best insurance solutions. Here’s a summary of recurring themes from client reviews:

• Excellent Customer Service: Many reviewers highlight the friendly and knowledgeable service provided by Matthew Austin.
• Competitive Pricing: Clients appreciate the competitive rates offered by TBC Insurance Services.
• Efficient Process: The streamlined process for obtaining insurance is frequently praised.
• Reliable Support: Clients feel confident knowing that TBC Insurance Services will be there to assist them with any insurance-related needs.

Contact Information and Resources

To learn more about TBC Insurance Services and the comprehensive insurance solutions they offer, individuals are encouraged to contact the agency directly. The telephone number is 4142602202. Alternatively, they can explore the Goosehead website at goosehead.com for detailed information on insurance products and services. Matthew Austin is a dedicated agent committed to providing personalized assistance and ensuring that clients have the insurance coverage they need to protect their assets and well-being.

In conclusion, TBC Insurance Services represents a valuable resource for individuals and families seeking reliable and professional insurance services. Their commitment to customer satisfaction, combined with their accessibility and competitive rates, makes them a preferred choice in the Wales, Wisconsin area.

👍 Reviews of TBC Insurance Services

Nick S.

5/5

I had the pleasure of working with Matt, an independent insurance agent I found through the Ramsey Trusted Network, and he truly exceeded my expectations. From start to finish, he was incredibly responsive, professional, and communicative, making the entire process smooth and stress-free. Matt took the time to understand my needs and found me an auto insurance policy that saved me hundreds of dollars a year—without compromising on coverage. He was quick to reply to my questions, easy to work with, and handled everything efficiently. On top of that, his expertise and dedication gave me confidence that I was in good hands. It’s no surprise he’s part of the Ramsey Trusted Network—Matt is knowledgeable, trustworthy, and genuinely cares about getting you the best deal. Highly recommend—5 stars all the way!

Jay J.

5/5

Matt Austin was awesome and handled our onboarding of new home, umbrella, and auto insurance efficiently and expeditiously. As a genuine and humble family man himself, he truly understands the needs of those who have families that need reliable insurance services and Matt is a man of integrity that can be trusted for all your individual and family needs. Give him a call!

Mark K.

5/5

I couldn't be happier with the incredible service I received from Matt Austin! Matt took the time to thoroughly understand my family's needs and found us a new insurance plan that provides more coverage for less money. Matt's professionalism, patience, and expertise made the process seamless and stress-free. He went above and beyond to explain all the details and ensure we felt confident in our decision. If you're looking for someone who truly cares about getting you the best deal, I highly recommend Matt Austin.

Brittanie D.

5/5

Matt was so amazing to work with! Not only did he get me a lower rate on my insurance but he got me 10x the coverage!! He was polite and very professional. I look forward to working with him for many years to come!

James K.

5/5

Matt responds quickly with a call to all my inquiries and when he has relevant information to share with me. He is a top insurance professional, since he clearly answers all questions and simply explains all aspects of services in which I am interested.
Matt takes time to understand my life situation and insurance needs to cover me fully, save me money and time, and do it all kindly.

Connie G.

5/5

Meeting Matt was a great experience. He is very pleasant and knowledgeable and helped in a timely fashion to purchase my Insurance to complete the purchase of my home. He made me very comfortable when selecting my Insurance. I would refer Clients to Matt in need of Insurance. Thanks Matt!

Slot G.

5/5

My name is Barb and Matt Austin is absolutely one of the best insurance people I have ever dealt with!! He is knowledgeable, patient, not pushy at all and best thing is he saved me quite a bit of money on my car and homeowners insurance. I was referred to him thru Dave Ramsey online and I am so so glad I was!! Thanks again Matt! You have made this a lot easier for me!!

Bri M.

5/5

Matt is extremely attentive, answered all my questions, and got us a great rate. I am excited to be working with him and felt his professionalism and genuineness as soon as I contacted him. I will gladly recommend him to anyone looking for an agent.