Collection Professionals Inc - Gillette, Wyoming

Collection Professionals Inc: A Comprehensive Overview

For individuals and institutions seeking specialized debt recovery services, Collection Professionals Inc. (CPI) presents a noteworthy option. Located at 212 S Gillette Ave, Gillette, WY 82716, United States, CPI operates as a financial institution primarily focused on assisting clients with the management and collection of outstanding debts. Their dedicated phone line, 3076820674, provides a direct channel for communication and inquiry. Potential clients can also access more detailed information and service offerings via their website: cpicollects.com. This document aims to furnish a detailed examination of CPI, encompassing its operational characteristics, location details, pertinent points of interest, client feedback, and recommended information for those considering their services.

Specialties and Services: CPI’s core competency lies in providing comprehensive debt collection solutions, primarily geared towards financial institutions. They specialize in a range of services designed to maximize recovery rates while adhering to all relevant legal and ethical guidelines. These services typically include, but aren't limited to, skip tracing, demand letter generation, litigation support, and ultimately, pursuing legal action when necessary. CPI’s approach is often tailored to the specific needs of each client, encompassing a flexible strategy to address diverse debt portfolios. The company’s expertise extends to various types of debt, including commercial loans, consumer debt, and potentially other specialized financial obligations. Their commitment to regulatory compliance is a cornerstone of their operations, ensuring all collection activities align with established legal standards.

Location and Accessibility: CPI’s physical location in Gillette, Wyoming, may seem unconventional, but it strategically positions them within a region with access to resources and talent. The address, 212 S Gillette Ave, Gillette, WY 82716, provides a professional and accessible base of operations. Notably, the facility boasts wheelchair-accessible car parks, demonstrating a commitment to inclusivity and ensuring ease of access for all visitors. Furthermore, on-site parking is available, facilitating convenient access for employees and clients alike. This dedication to accessibility underscores CPI’s operational values and commitment to serving a broad client base.

Client Feedback and Reputation: As reflected on Google My Business, Collection Professionals Inc. currently holds 33 reviews, resulting in an average opinion of 2.6/5. While the average rating indicates areas for improvement, it’s crucial to consider the context of these reviews. A more granular analysis reveals a range of perspectives, highlighting both positive experiences and areas where clients feel the service could be enhanced. It’s advisable for prospective clients to thoroughly review the reviews to gain a balanced understanding of the company’s performance and client satisfaction levels. CPI’s management team appears to be actively addressing client feedback, as evidenced by ongoing efforts to refine their processes and improve service delivery.

Key Information and Recommendations

Here’s a breakdown of crucial information for individuals and organizations considering engaging with CPI:

• Contact Information: Phone: 3076820674
• Website: https://cpicollects.com/
• Address: 212 S Gillette Ave, Gillette, WY 82716, United States
• Specialties: Financial Institution
• Accessibility: Wheelchair-Accessible Car Park, On-Site Parking

Further Considerations: When evaluating CPI, potential clients should prioritize a detailed discussion regarding their specific debt portfolio and recovery objectives. It’s recommended to inquire about CPI’s strategies for minimizing negative impact on debtor relationships and upholding ethical collection practices. Due to the mixed feedback, requesting case studies or references from previous clients is a prudent step. Understanding their communication protocols and reporting procedures is also essential for ensuring transparency and accountability. Given the nature of debt recovery, it’s crucial to verify CPI’s compliance with all applicable federal and state regulations. A thorough due diligence process is highly recommended before entrusting CPI with debt collection responsibilities.

Summary

Collection Professionals Inc. is a financial institution specializing in debt recovery services, primarily for financial institutions. While recent client feedback suggests areas for improvement, their location, accessibility, and established operational framework offer a potential solution for organizations seeking to manage and recover outstanding debts.

👍 Reviews of Collection Professionals Inc

summer H.

1/5

Collection sent to me 2024 for bills from 2021 and 2022. I asked what address they have been sending correspondence to and it was a address I moved out of in 2020. I told them I needed to discuss with original creditor, CCMH, as to why I never got the original bills. She noted account. Interaction with her was pleasant and understanding. She stated they here this "ALL THE TIME" in regards to CCMH and billing, so I am not the first and wont be the last. Contacted CCMH by phone and mail and no response in 3 months. Got a call from CPI a couple days ago and woman was rude and vile from the moment I answered. Screaming that she suggest I pay and now. She says it has been to long since bill to argue it. Also tried telling me the bills have been sent to my current address since 2022 which is a LIE, the first person I talked to said they were sent to a old address until 2024. I was getting so heated I had to hang up as I was in a store. Ultimately this is the fault of CCMH but CPI has made no effort in resolving issues between customers. Stop collecting debts for a company that isn't properly billing customers from the start!!!!

J N.

1/5

The worst! Kept getting a run around to resolve an erroneously billed invoice. Been trying to get this resolved for 4 months+! They lied and said they would freeze my account for 3 months to work it out with their before posting on my credit. It was posted immediately thereafter. They are liars, crooks, and just about what you would expect from a collections agency. Rude and uncaring. Scum of the earth works here.

Tae K.

1/5

The worst ever customer service.
This is place for slumlords to make up lies to collect money.
Don't get upset or raise your voice the lady will hang up on you

Angel H.

1/5

If you see this number come up do not answer. Do not assume they are there to help. Please beware they are using EMS contacts on your medical to call your family members.

Shayla W.

5/5

If you end up in their service, you cannot complain about it! I personally found this place wonderful. They worked with what I could afford to pay each month and Penney was always wonderful to talk to on the phone. By far the best collection agency around. I appreciate them for all that they did for me. They definitely went the extra mile!!

Amy

1/5

Called to try and arrange a way to pay them after the same 2020 most of us have had. I reached Penny and I honestly have not one appropriate thing to say about her on the internet. This women is the definition of a terrible troll. I understand they are collectors but I truly wish the year I just had on this women so maybe she can gain an ounce of compassion. If only this was the only bill I had to take care of and I didn't have kids to feed.

Ivyanna A.

1/5

I dealt with a lady named PENNY here. God forbid if you ever have a hardship. This lady was an elitest, rude uncaring individual. The call began with me giving her my account #. Her then needing a last name (which I thought would be the last name listed next to the account #)it was my child's last name I gave her. SHE THEN PROCEEDED TO LAUGH AT ME! As if I should have known not that one but my own. I explained my situation and she belittled me for my circumstances. She kept saying I need to pay more, and I had to keep explaining the situation to her, as she was very non understanding. I finally called the Sheridan office to make a payment. This was an awful experience and PENNY needs some serious training.

Robert C.

5/5

I mean I got myself here lol, but they did work around a payment. For some odd reason I only owed $47 left and they still took $100 out of my account.

Ended up working with on my last payments and I didn't even ask for it. They will definitely help.