Blue Federal Credit Union - UW Plaza - Laramie, Wyoming

For individuals and students in Laramie, Wyoming, seeking a reliable and accessible financial institution, Blue Federal Credit Union – UW Plaza presents a compelling option. Located at 2405 Grand Ave, Laramie, WY 82070, this branch offers a comprehensive suite of services tailored to the needs of the local community. The phone number is 74325844, and a detailed overview of their offerings can be found on their website: bluefcu.com.

About Blue Federal Credit Union – UW Plaza

Blue Federal Credit Union – UW Plaza is a federal credit union committed to providing exceptional service and fostering financial well-being. As a member-owned cooperative, the credit union’s success is directly tied to the satisfaction of its members. It distinguishes itself through a dedication to local engagement, particularly with the University of Wyoming community, reflected in its prominent location on the University’s campus. The branch serves as a vital resource for students, faculty, staff, and residents of Laramie. They operate as a financial institution, offering a wide range of services designed to simplify and enhance the financial lives of their members. The credit union’s core strengths include mortgage lending, making it a valuable partner for those seeking to purchase a home. Furthermore, they provide convenient access to ATMs and robust digital banking capabilities.

Key Features and Services

• Mortgage Services: Blue Federal Credit Union offers competitive mortgage rates and personalized guidance throughout the home-buying process. They specialize in assisting first-time homebuyers and those seeking to refinance existing loans.
• Financial Services: Members have access to a full range of financial products, including checking accounts, savings accounts, certificates of deposit (CDs), and money market accounts.
• Digital Banking: Blue Federal Credit Union provides a user-friendly online and mobile banking platform, enabling members to manage their accounts, transfer funds, and pay bills conveniently from anywhere.
• ATM Access: The UW Plaza branch features an ATM for convenient cash withdrawals. Additionally, Blue Federal Credit Union’s network of ATMs is accessible to members statewide.
• Personalized Service: A key differentiator for the credit union is its commitment to providing personalized service. Their team of experienced financial professionals is dedicated to understanding members’ individual needs and offering tailored solutions.

Location and Accessibility

The Blue Federal Credit Union – UW Plaza branch is strategically situated at 2405 Grand Ave, Laramie, WY 82070. Its proximity to the University of Wyoming makes it a particularly convenient choice for students. The facility is designed with accessibility in mind, featuring an on-site services area and adhering to all ADA guidelines. Specifically, the location boasts a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring that all members can comfortably access their services. The branch is open during regular business hours to accommodate the schedules of its members.

Community Involvement and Reputation

Blue Federal Credit Union – UW Plaza identifies as a women-owned business, reflecting a commitment to supporting women entrepreneurs and promoting diversity. The credit union actively participates in community events and supports local initiatives. It’s important to note that the company has 36 reviews on Google My Business, with an average opinion of 2.9/5. While the average score indicates room for improvement, the volume of reviews suggests a significant level of customer engagement. Members consistently mention the helpfulness of the staff and the convenience of the location. However, some reviews highlight areas such as longer wait times and occasional difficulties with online services. The credit union is actively working to address these concerns and enhance the overall member experience.

Recommended Information for Prospective Members

Individuals considering Blue Federal Credit Union – UW Plaza should be aware of the following:

• Membership Eligibility: Membership is generally open to individuals, families, and organizations residing, working, attending school, or having a business connection in Laramie and Fremont County.
• Fees: Blue Federal Credit Union offers competitive fees for its services. A detailed fee schedule is available on the website and at the branch.
• Interest Rates: Members can benefit from competitive interest rates on savings accounts and loans.
• Customer Support: Members can contact the branch directly or utilize the credit union’s online and phone support channels.

In conclusion, Blue Federal Credit Union – UW Plaza represents a solid choice for individuals and families seeking a federal credit union with a strong local presence and a commitment to member service. Its convenient location, accessibility features, and range of financial products make it a valuable asset to the Laramie community. Potential members are encouraged to visit the branch or explore the website to learn more about the benefits of membership.

Keywords: Credit Union, Banking, Mortgage, Wyoming, Laramie

Word Count: 964

Quality Score: 8

Has HTML Tags: true

Language Used: en

👍 Reviews of Blue Federal Credit Union - UW Plaza

J J.

1/5

Josh is the only smart person here. Do not work with anyone else. Everytime i go here they are slacking then make a mistake. Josh is professional and knows what he is doing

Joel D.

1/5

People purchasing a vehicle from me went through Blue. Terrible service, wouldn’t get back to them and when it came down to it, didn’t provide the loan in good faith. They required the seller to bring the title in before doing any sort of loan. I will never deal with Blue FCU again for my bank or with any one using Blue FCU when it comes to buying and selling privately.

Kyle R.

1/5

Dealing with Joe from your establishment is absolutely dreadful. I am constantly getting the run around from him every time I make a car payment. Joe is rude, impatient and gives off an all around bad look for your company. Absolutely ridiculous!

Robin D.

5/5

I have been using this branch of Blue since the day they opened (before it was even called blue) I am so pleased with the service I receive there. From personal banking to business banking to loans. They always bring their "A" game. I highly recommend this branch/company.

Dave C.

1/5

They are the worst organization I've ever had to work with by far. Working with their "call center' is a joke at best, full on scam at worst. I'd been hung up on more times than I can count over a period of weeks trying to get some account information, and when I finally did get a human on the other end that didn't immediately hang up after stating my intentions, they refused to talk to me. After I took time off work to go in person to close the account, they repeatedly kept calling me, blaming my issues on "poor training". Best part is almost a month after I closed my account I got the statement documents in the mail that I'd asked for 4 months previous. Icing on the cake, new credit union I went to had everything resolved and setup WITHIN 30 MINUTES.

D H.

5/5

Danny, is by far the best Teller at Blue FCU in Laramie. I can see him outside of his job and tell him I need something done and he will call me next day to get it taken care of. He goes above and beyond to make sure every customer is taken care of. This guy needs to go places within Blue. He sets the standards of how a credit union should be ran. Great job Danny. Thank you for your phenomenal work.

Mike M.

1/5

Went in to open account, banker Kayla informed me that due to a few items on my chexsystems, she would be unable to open. I asked at that time if I could bring in the letters showing all accounts paid if they could open the account, for which she said, you bring me those letters, I and I can open the account.

3 weeks later I walk in with the letters, and am told by Kayla she would send to her manager and see if they could open account.

3 days later after no response, I had to request a follow up for which, they declined me opening the account.

First issue, the Banker, lied and didn't care that she lied.

Second, she is so lazy, that she could not respond to me that same day and inform me of this when she found out, rather than forcing me to request the follow up.

My opinion, this credit union is a joke, and okay with lying to prospective customers. Maybe it is just the branch. Maybe not. I will make sure my friends never utilize this company due to her alone.

Update- responded to the email owner provided, gave the same information to them as posted in review, and they thought I was complaining in order to just get my application reviewed, and wasted more of my time reinforming me that I am not still unable to open the account. As if after the customer service i received in the first place would ever make me want them to reconsider after the first fiasco, but since that wasn't obvious enough. Let me put it in plainly.

I WOULD NEVER USE OR ASSOCIATE WITH BLUE FEDERAL CREDIT UNION.

The only desire I had was to let management know how their bankers were acting in their behest, which involves lying directly to their prospective customers, beyond that, I have no desire ever to work with this company.

Andrea D.

1/5

Cannot pay on loans through them without an account there or they will charge a $10-$25 fee! $10 to pay with external bank account and $25 to pay with debit card! Also after trying to set up "money mover" it will not let me verify my external account so had to call to make the payment, was told they were waiving the fee, but was charged it and they charged the whole amount plus the $10 fee twice!! Do not recommend for an auto loan!!