AAA Long Beach Insurance and Member Services - Long Beach, California

AAA Long Beach Insurance and Member Services: A Comprehensive Overview

AAA Long Beach Insurance and Member Services stands as a prominent and highly-rated insurance agency located in Long Beach, California. Situated at 4800 Airport Plaza Dr, Long Beach, CA 90815, this establishment offers a comprehensive suite of services catering to the diverse insurance needs of individuals and families. Accessible via telephone at 5624964130, and further detailed on their website at ace.aaa.com, the agency’s commitment to customer satisfaction is evident in its robust service offerings and consistently positive feedback.

Specialties and Services Offered

AAA Long Beach Insurance and Member Services specializes in a broad spectrum of insurance products, reflecting a dedication to providing holistic support. Their primary focus lies in insurance agency services, encompassing several key categories:

• Auto Insurance Agency: Providing a wide variety of auto insurance options to suit different driving profiles and budgets.
• Cruise Agency: Assisting clients with travel insurance and cruise-specific coverage.
• Home Insurance Agency: Offering comprehensive home insurance policies to protect against various risks.
• Life Insurance Agency: Providing life insurance solutions for individuals and families seeking financial security.
• Motorcycle Insurance Agency: Specializing in insurance tailored to the unique needs of motorcycle riders.
• Notary Public: Facilitating legal document signings and providing notary services.
• Passport Photo Processor: Offering convenient passport photo services.
• Travel Agency: Supporting travel planning and offering travel-related insurance and assistance.

The agency’s versatility allows it to address a significant portion of a client’s diverse needs, consolidating services and making the process more efficient. This comprehensive approach distinguishes it from more specialized providers.

Location and Accessibility

The location at 4800 Airport Plaza Dr is strategically situated within Long Beach, providing convenient access for residents and visitors. Notably, the facility boasts wheelchair-accessible car park and wheelchair-accessible entrance, demonstrating a strong commitment to inclusivity and accessibility for all patrons. This dedication to accessibility is frequently highlighted in customer feedback, reinforcing the agency’s welcoming atmosphere.

Customer Feedback and Reputation

AAA Long Beach Insurance and Member Services consistently receives high praise from its clientele. Currently, the company maintains 1131 reviews on Google My Business, with an average opinion of 4.5/5. This exceptionally positive rating indicates a strong level of customer satisfaction and highlights the agency’s dedication to providing exceptional service. Frequently recurring themes in the reviews reflect the agency’s warm and welcoming atmosphere, emphasizing the helpfulness and patience of its staff. One review specifically notes the proactive approach of a worker who checked on a client while they waited, demonstrating a personalized and attentive service style. The agency’s responsiveness and commitment to client needs are consistently cited as key strengths. The sheer volume of positive testimonials underscores the agency's reliability and commitment to customer care. It’s clear that the staff takes pride in their ability to assist clients efficiently and effectively.

Additional Information

Beyond its core insurance offerings, AAA Long Beach Insurance and Member Services provides valuable ancillary services, such as notary services and passport photo processing, further enhancing its appeal as a one-stop shop for various needs. The agency’s affiliation with AAA further strengthens its reputation, providing clients with access to a network of resources and benefits. The website, ace.aaa.com, offers a wealth of information regarding coverage options, policy details, and contact information.

Contacting AAA Long Beach Insurance and Member Services

To learn more about the services offered or to schedule an appointment, customers can contact the agency directly at 5624964130. The agency’s team is readily available to assist with any inquiries and to guide clients through the insurance selection process. Visiting the location at 4800 Airport Plaza Dr provides an opportunity to interact with the staff in person and discuss individual needs.

👍 Reviews of AAA Long Beach Insurance and Member Services

David A.

5/5

This place is really welcoming. The front desk receptionist was warm smiling helpful and patient. While I was waiting for service, a worker approached me and said I'm just checking on you we will be with you shortly I just want to see what you need and get you started so when they do call you, you'll be ready. I was really impressed.

Miss. S. T.

1/5

I had a very disappointing experience at this DMV location. The two women assisting customers—an older African American woman with glasses and an Asian woman (who looks slightly Hispanic and has a heart tattoo on her hand)—were incredibly rude and unprofessional. Their attitudes were unwelcoming and dismissive, and it was clear they had no interest in helping anyone. This level of customer service is unacceptable, especially when people are already stressed about DMV-related issues. AAA, please do better. Your members deserve respectful and helpful service.

W. P.

4/5

Came in for my car registration because I didn't want to head over to the DMV. So glad I did

Johnisha M.

5/5

Really recommend this company for overall customer service, they’re very reliable, upfront and professional. I’ve never in the six years of doing business with them had a problem , and service is always fast.
Even in frustrating situations they stay true to their ability to keep you informed with information

Stephanie E.

5/5

Our son's classes were very helpful. We preferred the Long Beach location but others were offered. Only challenge was the extended wait to schedule lesson.

Pallas H.

1/5

I called road side assistance to jump my car. When the guy got there he refused to jump my car unless I paid for a new battery. He said my car is a 2021 (its a 2023) and the battery needs to be replaced every 2 years (my car was just serviced by subaru, so no, it didn’t need to be replaced.) I would have called for another truck but my mom and I were trying to evacuate from the fires (this was the day the Palisades fire started) and I couldn’t risk the wait for someone else. They called to deny my reimbursement form because apparently when you sign the paper, you sign away your right to a refund. So thank you so much for essentially scamming me out of $280 by sending a no head moron to REFUSE to jump my car unless I cough up the cash. Hope this doesn’t happen to you when you’re out stranded in the middle of nowhere wondering why you pay a membership fee just to be charged AGAIN. Go get insurance else where!! I read that Travelers has a much better rating on Nerdwallet.

Donald W.

5/5

AAA is great you can do many things there as a member. I renewed my tags at the DMV Desk then updated my auto insurance all at the place. Luan Nguen is a great agent there

Steven Y.

1/5

Most trash company never stand behind their lies. Don't honor your membership call with bullshit excuses. Never again I don't need AAA