FLAGSTAFF TOWING AND RECOVERY - Flagstaff, Arizona

Address: 524 E Brannen Ave, Flagstaff, AZ 86001, United States.
Phone: 9282268000.
Website: flagstafftowingandrecovery.com
Specialties: Towing service.

Opinions: This company has 145 reviews on Google My Business.
Average opinion: 3.1/5.

📌 Location of FLAGSTAFF TOWING AND RECOVERY

FLAGSTAFF TOWING AND RECOVERY 524 E Brannen Ave, Flagstaff, AZ 86001, United States

☎️9282268000

⏰ Open Hours of FLAGSTAFF TOWING AND RECOVERY

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Flagstaff Towing and Recovery is a reputable towing service located at 524 E Brannen Ave, Flagstaff, AZ 86001, United States. They can be reached by phone at 928-226-8000 or through their website flagstafftowingandrecovery.com. Their specialties include providing towing services.

This company has received 145 reviews on Google My Business with an average rating of 3.1/5. Many customers appreciate their efficient and reliable services, while some have mentioned areas for improvement such as communication and response times.

👍 Reviews of FLAGSTAFF TOWING AND RECOVERY

FLAGSTAFF TOWING AND RECOVERY - Flagstaff, Arizona

MV

1/5

This company is definitely shady they want to definitely steal money from the students. They collector $320 and I’m still trying to figure out what it was for $320 to tow a car in the local area is a bit too much. They also make students pay in cash because they don’t want any paper trail. Be very careful before you work with these people I will be reporting them as well.

Justin O.

5/5

Family member had a rollover accident last weekend, and we called these guys for help getting it back to our cabin. They came out in the quoted window and showed up at the cabin with the truck and dropped it off. The driver was very nice and both people I talked to expressed concerns that everyone was safe. Thank you all!

Steezy C.

1/5

Shady business makes you pay in cash. Had a parking permit on my car and was still towed. Made me pay 320 cash sure it isn’t being sent to the IRS. Business should be investigated thoroughly. Guy and his wife or daughter couldn’t really tell were super scummy and shady. Keep conducting shady business loser. Reported to BBB, good luck Estevan.

Br B.

1/5

Crooked, disrespectful thieving, rude, liars. There's no posting or painting that would put me in violation. Yet my truck was hostage untill I came up with $270 cash. Nevermind their sign reads $155 hook-up $5.95 a mile $25 a day storage. Towing it three miles just doesn't ad up correctly. So not only did I loose a day of work but I have to pay a ridiculous unjustified inflation. What does Liz the manager for the Arbors say you might ask. I was told it's a matter I have to deal with the tow company about.

Elizabeth D.

1/5

Money hungry and unprofessional company as you can see by their review responses. Was at the standard and rushing from the very top floor to get to my car by 11, got there 11:02 should’ve left earlier (that’s on us) but left the apartment before 11 and didn’t get to the retail lot until then. Truck already has a car on the hitch and every car is booted. Retail lot closes at 11, already towing at 11:02. This clearly shows boots were put on before. Took forever to finally negotiate them down to $40 but cash only, who in their right mind carries $180 in cash on them by the way Do what you have to do to keep your company running I guess but questionable morals stealing from college kids.

Alexandra S.

5/5

They were friendly and quick. Getting an answer on the phone was slightly a challenge but you can text them and they answer or call you back immediately. After my accident the tow driver took me where I needed to go. They did not mind that I had my semi large dog with me. When I got to the place I needed to go (the hospital ) I actually couldn’t stay due to having my dog. The driver went ahead and gave me a ride somewhere else. Went out of their way to help me as I was hours away from home.
Following that I couldn’t make it back to the yard by the time they closed so the guy that towed me actually came back to let me in which was greatly appreciated.
They are kind and quick. I’m glad this is the team that helped me when I needed it.

angi R.

1/5

My daughter's truck was towed while she was at a friend's house. I happened to be in town visiting so the next morning (a Sunday), we drove over to the garage and called the number on the sign. It was 7:00 am and we were told they do not release vehicles until 9:30 am and that it would be a $320.00 cash-only cost to receive the truck back. I got the cash for her but then had to leave. She went over at 9:30 and had to wait 30 minutes to get the truck returned to her. When the employee brought it to her, he told her it would be $450.00!!!! He was trying to scam her out of more money! Fortunately, she is strong and told him no way. What a scam---these poor college kids make a parking mistake and it costs them $$$$$$ and then they try to get more money I am livid! I wish I could give ZERO stars!!!!!!

Lily M.

1/5

This company predatory and activity stole money from me. The only reason this company is still in business is because they are stealing money from college students. My car was there less than 36 hours (not even two days) and they charged me for 3 days. Meaning that they wouldn’t give me my car back until I payed more than what I should’ve owed. They also pack on so many fees on top of the impound charge. When you call the man was extremely rude and disrespectful. You have to pay in cash (suspect for sure). I was originally supposed to pay almost $400 until I called and they “accidentally” had a $60 fee on my car. They have an F rating on better business bureau. Businesses that employee this company should be embarrassed and if they’re not they are as crooked as this tow company.