Pat Frizzell - State Farm Insurance Agent - Little Rock, Arkansas

Thomas Morris

I volunteered for the "Drive Safe and Save" program for both my vehicle and my wife’s, with the understanding that nothing would be held against us and that it could only lower our auto insurance premiums.

However, just one month later, I received a bill that excluded the $80 savings I was promised. When I called to inquire, I was told that the app had been set up incorrectly on my end. Without any prior notice, they added the $80 back, bringing my bill back up to $266. To make matters worse, they adjusted my premium and tacked on additional fees, raising the total to $335 for two full-coverage vehicles.

Lesson learned… Drive safe, and ~stay away~

And by the way, if you want to review your bill or understand why you’re being charged what you are—good luck. Their billing team takes days (I'm being generous when I say days) to respond, and your monthly invoice completely lacks itemized details so there's zero transparency into your bill.

Enrico Esterhuizen

Working with Pat's office was such a breeze. I knew I needed life insurance, but had no idea where to start. They made the whole process smooth and easy to understand. I'd recommend this office to anyone!

April Findlay

Sarrah Woelbing is awesome! She was so helpful. We have been with State Farm for years and the service has always been amazing but she went above and beyond when others would not. Thank you Sarrah!

11

The Pat Frizzle crew is always kind, quick and helpful. They go above and beyond and make every process a breeze!

Tonya Harris

Excellent Service. Love this insurance company. Jill is so helpful and very knowledgeable. She is my go to person when I need information, add to, or any changes. When I’m in need of what to do with my policy., she has the answer. I have to mention Donna as well, she is also great. If I could give 6 stars or 10 or 100 I would. Excellent place to do insurance business. Really, can’t say enough good things about this company.

Janis Harrison

I contacted Azumi when I could not understand why my claim reimbursement with State Farm was not being paid; the next day I had a digital check and it was deposited within 2 days. Thanks, Azumi!

Shirley Ferguson

Blakely is an excellent State Farm representative with Pat Frizzell in Little Rock. She was not only professional and very attentive to my needs, but she was also understanding and kind. She assisted me in getting a great policy for my homeowners insurance and did it quite expeditiously. I recommend her for anyone in the market for insurance.

Alex Johnston

I can not say enough wonderful things about this office. The entire staff is amazing, super responsive, and always helpful. We've been clients for a few years but found ourselves needing help this past March when the tornado hit Little Rock. Pat's team was with us from the time our home and cars were hit through all the tough things. They checked on us constantly and helped us through visits with adjusters and the many claims we had to file! We're so grateful for the Pat Frizzell team for helping us when we needed it the most. They not only supported us but also advocated for us. We're forever thankful for their support and kindness!