1st Source Bank - Portage, Indiana

1st Source Bank: Willowcreek Banking Center

Nestled at 3395 Willowcreek Rd, Portage, Indiana, 46368, the Willowcreek Banking Center, an affiliate of 1st Source Bank, stands as a testament to the bank's commitment to providing exceptional financial services to its community. With a telephone number of 2197623834 and a user-friendly website accessible at 1stsource.com, this banking center is more than just a financial institution; it's a hub of professionalism, convenience, and community engagement.

Main Services

• Business Banking Services: 1st Source Bank's Willowcreek Banking Center specializes in a wide array of business banking services, tailored to meet the unique needs of local businesses. This includes checking and savings accounts, loans, merchant services, and treasury management solutions.
• Personal Banking Services: The center caters to personal banking needs as well, offering services such as checking and savings accounts, certificates of deposit (CDs), individual retirement accounts (IRAs), and personal loans.
• ATM Services: For customers on the go, the banking center provides 24/7 access to cash via an ATM machine, ensuring convenient and quick transactions at any time.

Location and Access

The Willowcreek Banking Center is strategically located in the heart of Portage, Indiana, offering easy access from major thoroughfares such as the Indiana Toll Road (I-90) and U.S. Route 20. Surrounded by residential neighborhoods and local businesses, the banking center is a convenient stop for community members and visitors alike.

• Public Transportation: The banking center is served by the South Shore Line's Miller Station, approximately 1.5 miles away, providing a public transportation option for customers.
• Parking: The center offers ample and accessible parking, with designated spaces for customers with disabilities. The parking lot is well-lit and monitored for customer safety.

Featured Characteristics

• Drive-Thru Service: The Willowcreek Banking Center offers a drive-thru window, allowing customers to conduct basic banking transactions from the comfort of their vehicles.
• Wheelchair Accessibility: The banking center is designed with accessibility in mind, featuring a wheelchair-accessible entrance and restrooms to accommodate all customers.
• Community Engagement: 1st Source Bank is deeply committed to supporting the communities it serves. The Willowcreek Banking Center actively participates in local events and initiatives, reflecting the bank's dedication to community involvement and investment.

Practical Information

• Business Hours: The Willowcreek Banking Center is open Monday through Friday, from 9:00 AM to 5:00 PM, with drive-thru services available until 6:00 PM on weekdays.
• Customer Service: The banking center's customer service team can be reached by phone at 2197623834 or via the contact form on the website.
• ATM Availability: The ATM machine at the Willowcreek Banking Center is available 24/7 for customers' convenience.

Positive Aspects from Customer Reviews

With an average opinion of 4.9/5 from 24 Google My Business reviews, the Willowcreek Banking Center has consistently received high praise from its customers. Some of the most commended aspects include:

• Exceptional Customer Service: Customers repeatedly mention the friendly, professional, and helpful staff, highlighting the center's commitment to customer satisfaction.
• Convenient Location: The banking center's location is praised for its ease of access and proximity to various amenities and services.
• Community Involvement: Customers appreciate 1st Source Bank's active participation in local events and initiatives, reflecting positively on the Willowcreek Banking Center's community engagement.

The Willowcreek Banking Center, with its comprehensive range of services, convenient location, and commitment to customer satisfaction, stands as a shining example of 1st Source Bank's dedication to serving the Portage, Indiana community.

👍 Reviews of 1st Source Bank

Jim J.

5/5

I am always greeted with a smile. I order 2-dollar bills before I travel, they are always able to get them for me. sometimes I have forgotten until the last min, and they had some in the vault.

rad K.

5/5

Great customer service, professional and friendly, and very helpful. I enjoy going there and always have a great experience as customer.

Claudia P.

5/5

I just wrote one but it disappeared! I love all the people there as everyone ofvthem are a bonus to stop to see! Efficiency and A Smile
Are All Welcoming, plus for me have gotten Me out of a bad decision. God Bless Them All! They treat you like Family!!

ReliableValuation

5/5

Applied for auto loan preapproval. Great rates and terms. Fast, efficient service as usual.

torres J.

5/5

1st Source Bank has been our bank for many years and everyone that we have interacted with over the years has shown the ultimate loyalty and trust to us and we could never have the words to express our gratitude for the men and woman who serve us at the bank.
We stand at ones service always and will be forever grateful for yours.

Laura G.

5/5

1st SOURCE has become more than just a financial institution for me. They have become a family because since losing my mother, I have no family. My mom convinced me to go with 1st SOURCE decades ago and it’s the smartest thing I’ve ever done in my life.
To each and every employee in both branches here in Portage on Willowcreek and Central Avenue, I thank you from the bottom of my heart for being so helpful. Your professionalism, your dedication and your caring for your customers especially me will never go unnoticed.
My mom thanks you from heaven🥲

Tiana R.

5/5

No matter the location, 1st source staff is the heartbeat of the bank. In my experience since 2011, they go above and beyond for your needs. Monthly fees annoy me. Bit over all pleased.

Brenda L.

5/5

customer staff always friendly and go above and beyond to help and solve your needs