Home Loan State Bank-Montrose - Montrose, Colorado

Introduction

In the heart of Montrose, Colorado, nestled at 1440 Encanto Pl, lies the State Bank-Montrose, a branch of Home Loan State Bank, a local financial institution dedicated to serving the community with a suite of banking services. This article delves into the details of this bank, its services, location, unique features, and practical information, while also highlighting positive aspects mentioned in customer reviews.

Main Services

• Mortgages: Home Loan State Bank-Montrose specializes in home loans, offering a variety of mortgage options tailored to the unique needs of Montrose residents. Their services include fixed-rate mortgages, adjustable-rate mortgages, FHA loans, VA loans, and USDA loans.
• Savings and Checking Accounts: The bank provides a range of savings and checking accounts to help customers manage their finances effectively. These include high-yield savings accounts, interest-bearing checking accounts, and accounts designed for kids and teens.
• Loans: Apart from mortgages, the bank offers personal loans, auto loans, and business loans to cater to diverse financial needs. Their personal loans can be used for various purposes such as debt consolidation, home improvements, or special purchases.
• Online and Mobile Banking: Home Loan State Bank-Montrose enables customers to manage their accounts anytime, anywhere with their secure online banking platform and mobile app. Features include account monitoring, bill payment, mobile check deposit, and funds transfer.
• Business Services: For local businesses, the bank offers a range of services such as business checking and savings accounts, business loans, and payroll services.

Location and Access

The bank is situated in the Encanto neighborhood of Montrose, a short distance from the Montrose Regional Airport and the Montrose Memorial Hospital. It is easily accessible from major roads such as US-550 and CO-90. For those using public transportation, the Montrose County Transit provides services nearby.

For customers with mobility challenges, the bank offers a wheelchair-accessible entrance and car park. Additionally, a drive-through facility is available for quick and convenient banking services.

Featured Characteristics

• Community-Focused: Home Loan State Bank-Montrose is deeply committed to the Montrose community. They actively participate in local events, support local charities, and strive to provide personalized service that meets the unique needs of their customers.
• Experienced Staff: The bank employs a team of experienced and knowledgeable professionals who are dedicated to providing exceptional customer service. They take the time to understand each customer's financial situation and provide tailored solutions.
• Competitive Rates: Home Loan State Bank-Montrose offers competitive rates on their loans and deposit accounts. They continually review and adjust their rates to ensure they remain competitive in the local market.

Practical Information

• Address: 1440 Encanto Pl, Montrose, CO 81401, United States
• Phone: 9704974280
• Website: hlsb.com
• Hours of Operation: Monday - Friday, 9:00 AM - 5:00 PM. Closed on Saturdays and Sundays.
• Drive-through Hours: Monday - Friday, 8:00 AM - 5:30 PM. Saturday, 9:00 AM - 12:00 PM. Closed on Sundays.

Positive Aspects from Reviews

Customers have praised Home Loan State Bank-Montrose for several aspects of their service:

• Personalized Service: Many customers appreciate the friendly and personalized service they receive at the bank. One customer noted, "The employees are the friendliest that I’ve encountered."
• Convenience: The bank's location and services have been praised for their convenience. A customer mentioned, "I wanted a local, more convenient bank," highlighting the ease of using the bank's services.
• Quick Problem Resolution: Some customers have commended the bank's swift response to issues. One customer shared, "The folks at this bank printed a new debit card in 10 minutes" after their card was compromised.

👍 Reviews of Home Loan State Bank-Montrose

Douglas T.

5/5

The iconic home town bank. They helped us with our home loan and other banking needs. The employees are the friendliest that I’ve encountered.

mikhersh

5/5

I've had bank accounts at a lot of large banks. I wanted a local, more convenient bank. I had my debit card compromised and the folks at this bank printed a new one in 10 minutes. Days later I'm traveling and a 3rd party shuts my card down. A Montrose Home Loan employee alerts me to this and helps me resolve the issue after her work shift! Who, in this day and age, has this work ethic? Needless to say, I will stay with this bank.

Yuni W.

5/5

Home Loan State Bank has been our only bank since we moved to CO. We love the ladies there, they are so helpful and friendly. Quickly learn your name and are genuinely interested in your life. The staff change has been hard on everyone but that is no reason to get upset, we all learn as we go. If you don't get along with these amazing people take a look in the mirror, you may be the problem! You receive what you give so give a smile, being a teller is not an easy job!! Thanks Michelle Linnel for being an amazing teller, you are the best. Also Hannah, with your beautiful smile, such a joy to work with you!

Ladie L.

1/5

I understand this is a new bank. They really need to work on customer service. They also need to find out how their Atm works... Calling me multiple times because their atm let me do a feature they were unaware of unfortunately wont solve the issue. The bank Called me to come pick up a check that had already posted to my account. *Your Atm has that feature and capability* Otherwise when I selected what I was trying to do which was make a deposit, it wouldnt have let me. All the other atms in town it automatically cancels my trasaction and spits my card back out and says this feature is unavailable.This atm went throught the whole process and posted to my account and gave me a recipt with check images. I understand your confusion and frustration on you not knowing what your atm feature and capabilities are but thats not my issue and keeping me and my recipts briefly while you sit on the phone to figure out how I did that really isnt my problem that is something you all got to figure out. I dont have time to wait while you try to figure why your atm is doing deposits from another bank. I would be calling the institution for the atm and getting info on the features your atm provides you could also call my bank (credit union of colorado) and ask them why their atm is linked to (cuoc)bank because my bank told me only two atms (nuvista) being the other bank in town (montrose) are linked to them because my awesome bank is in junction. Just a heads up secret shoppers are out and your being reviewed on everything! Also the lady in blue shirt with amazing hair her name starts with A she was very sweet upon reaturning my recipts to me, I could feel the vibes!! The lady I talked to on the phone and in person, please work on your customer service and lady at drive up window had great pink pants!! Happy Holidays!!

Brenda B.

5/5

I have banked with Home Loan State Bank for years! Just had another great experience of opening a business account. Michelle was friendly, helpful and efficient! Thank you for all you do!

Jennifet G.

1/5

I called to verify a check, I started talking to some guy, then some Supervisor by the name Michelle just got on the phone didn't introduce herself and was aggressively asking me questions the she had just heard me answer to the guy I originally was in the middle of talking to. Then before she hung up on me she commented she's a problem then slammed the phone down. I called back Michelle answered the phone so rudely ask would you like to speak to my supervisor when I answered yes she slammed the phone again. WOW that's customer service in Colorado huh 👎👎👎👎👎👎👎👎👎🤬🤬😡😡

John S.

1/5

Home Loan State Bank is a shell of what it once was. All the staff that made this bank great are gone. There’s currently a mass exodus of people and businesses leaving. Craig and La’Tisha are worms. Please go elsewhere.

Jackie R.

5/5

I love this community bank! The decisions are made locally and they really care about customers and the community. Seems like when people walk through the door, everyone feels like a million bucks! Mark, Kent, Tish, April, Nicolette and Andrea do a great job!