Goss Management & Realty - Little Rock, Arkansas

Nick S.

We now have new ownership of our rental. From the beginning it was a crap show to be managed by this company. Terrible website and customer service. Before we moved in we found many areas that needed to be maintained or installed and we left a list of items per their instruction. Not a single item was attended to, this included gas being safe to use, dishwasher being wired, washer/dryer not being installed properly and more. The nail in the coffin on this review is after 2.5 years of living here, our furnace started to act up. Our new management company sent technicians right away and the technicians quickly discovered that our heater has been dispensing an unsafe level of CO2. Glad to hear my life expectancy of both myself, my roommate and house cat likely took a hit since living here. GOSS... ya'll suck and I'm glad our new property management company replaced you.

Stretch D.

Sharon has been more than patient with my many, many questions. She facilitated us renting a home site unseen and are very pleased with the outcome. We definitely recommend Goss Management & Realty to others.

Ray M.

Subject: Concerns and Disappointments with Goss Management Services

Dear Goss Management Company,

I hope this letter finds you well. I am writing to express my deep disappointment and frustration with the quality of service provided by Goss Management, which has led me to leave a one-star review on Google detailing my experiences.

Throughout my tenancy, I have consistently encountered issues with maintenance requests being ignored or inadequately addressed. The practice of sending random contractors to the property without prior notice has not only been inconvenient but also disruptive to my living situation.

Furthermore, despite leaving the property in pristine condition and providing a 30-day notice of my intention to move out, I was shocked to discover that my entire security deposit was withheld. Despite my explanation for providing the notice on the 9th rather than the 1st of the month, your company refused to pro-rate the remaining days and instead unjustly retained the entire deposit.

Additionally, the lack of online rent payment options is archaic and inconvenient in today's digital age. Requiring tenants to obtain money orders and physically drop them off at your office is an unnecessary burden and inconvenience.

Moreover, the difficulty in reaching your office via phone and the dissemination of misleading information via email only exacerbate the already poor experience of renting from Goss Management.

As a tenant who has resided in your properties for three years and upheld my end of the rental agreement, I am deeply disappointed by the lack of consideration and fairness demonstrated by your company. It is disheartening to feel disregarded and mistreated despite being a loyal and responsible tenant.

I strongly urge Goss Management to reconsider its policies and practices to better serve its tenants and uphold the principles of fairness and transparency. Until meaningful changes are made, I cannot in good conscience recommend Goss Management to anyone seeking rental accommodations.

Thank you for your attention to this matter.

Update we moved a year ago from 609 E 17th st and that property still hasn't rented out till this day 1- 21-25 they never re done the floors after we left and there was a water leak for a year. They only changed out counter top, new deck in the back, and a new roof. That property is still as garbage as it was when we first rented. Cant hold heat in the winter. Cant hold air in the summer!

Stephanie W.

Goss Management streamlined the rental process for me and made it super easy for me to find a home, apply, and move in all within a week. Top notch customer satisfaction. I’m very satisfied

Tonya L.

I would not recommend using this realty company, this management company is a joke! The staff is RUDE, especially Sharon, she does not know how to speak professionally and constantly provides false information. When requesting maintenance request they do not coordinate or attempt to provide a timeline if when repairs will take place, they just send contractors to your house and if you are unavailable they get an attitude. I am sure if the owners of each rental knew how their properties were being managed they would find a new management company. Appliances are outdated, including heating and air. I am moving at soon as I possibly can, I wouldn't recommend for my dogs to live in one of their properties. They must have hired their staff from the half way house, they are extremely unprofessional. DO NOT RECOMMEND!!!!!!

Kierra R.

Terrible company to do business with. My boyfriend’s cleaning company worked for them and they did not want to pay for the work that was done. Anika is extremely unprofessional, rude and has poor management skills. Did my research on her and the company and wish we would have found out before entering business with her

Tracie J.

My renting process was so easy, Mrs Sharon & Mr Marcus are so sweet and very professional. I’ll continue to rent from Goss. Such a great and easy experience. Let’s not forget I love my new home!

Leslie T.

Goss Management is not a good company to rent from nor do business with. Charging someone $100 application fee per adult is shady business. The software they probably use to run both credit and criminal is roughly $25-$35 a person but they are charging triple that just for the application fee. The owner Anika is rude, ignorant and doesn’t have people skills at all. As the aunt of a former client I wouldn’t recommend doing business with them at all. They are a bad management company. Stay away.