334 Property Management - Montgomery, Alabama

Blake Robbins

Casey was by far the most professional person I have ever worked with. Promptly answered all questions, and mitigated any concerns that my wife or I had during the process. We highly recommend him to anyone we can.

Jerame Smith

Working with Casey was as professional as it gets for finding a place to rent. Very outgoing personality and charismatic to say the least. I was able to contact at anytime and got an imediate response. Anytime I needed maintenance done the response time and proficiency was amazing. Thank you for your excellent service.

Astral Reserve

Among the the last 2 years that I’ve been with 334 I’ve had very few issues with my property and the customer service with maintenance and repairs has been amazing, prompt and polite service for everything including a small flood I had.

Arneshia Mack

I’m kind of saddened to leave this review but I want to help others avoid the level of professional DISHONESTY I experienced..I rented from this company for 2 years..My experience with the home itself was good I only had minor repairs that needed attention. It did take a couple days to be addressed though.. I’ve only had experiences with 3 of the office workers and all of them have a nice nasty vibe. I don’t hold that against them because I get it in this type of business you have to have tough skin and there are A LOT of renters that make renting hard. I never gave this company ANY problems and they NEVER even heard from me until late last year and that was only because I started having safety concerns about the neighborhood (it’s bad when you have law enforcement telling you to move).. I paid my rent ON TIME and was NEVER late not even once! & I honestly probably would’ve still been renting from them for another year if these events never happened. Now I know it’s not their responsibility to keep me and my kids safe BUT I was very open and honest about things. Against my better judgement I trusted them and the verbal promises made to me. Although they did help me some, I found myself still in a lose-lose predicament and they couldn’t careless.. I could go on a rant and say all sorts of negative things but I won’t.. I will say If you want an honest and empathetic rental experience THEY ARE NOT IT!!!! They will legally get over on you and not bat an eye. But if you do so happen to take a chance with this company make sure you get EVERYTHING IN WRITING and that there’s no loopholes they can get through to spin things in their favor if life gets to lifeing on you.. Do not make the mistake I made of that. My experience with them in the end was an eye opener. I don’t recommend renting from them but everyone has different preferences and experiences so take into consideration of all the low ratings there’s a lot of truth there. No matter how great of a tenant you are, YOU ARE STILL JUST A NUMBER!
Poor Customer Service Very Dishonest

The Domestic Engineer Dad

I don’t normally leave positive reviews because I guess I expect a certain amount of professionalism with people and services I use but KJ and the maintenance department has been incredibly helpful, not only did they fix my issues but they were very informative about what the issues were and how to prevent them going forward.

Jeremy Bishop

My experience with 334 started well enough. I bought 4 properties managed by them and as time went on the communication became sub par to say the least. They did handle repairs as needed so my complaint is not there. My complaint is with management and communication. As this was my first investment in Montgomery, I was specific in asking to be consulted on the lease renewals and rates which never happened, so I started moving properties to another PM. I made the decision to move the rest of the properties when I was charged for tenant damage that was not brought to my attention. When that units rent came up short it took 10-12 emails to get a straight answer which was, 334 allowed the tenant to short the rent to pay the repair, so I was still shorted monies due. Upon delivering news that I wanted to move the properties 334 promptly transferred the leases and deposits, and only then did they decide to charge a gouge/cancellation fee of roughly 1.5 times the mortgage of these properties because I had not given 30 days notice. This was part of our agreement, however a simple email back stating that would have avoided this review. I was happy to give the 30 day notice instead they did it in a way that could not be undone. They did reduce the fee, however it was still ridiculous and they held the properties hostage until paid. Bad business practice to say the least and my current property manager was shocked they would act this way. If you're an investor looking for a Montgomery PM I 100% do not recommend 334.

Rlessia Powell

Expecting tenants to have a 620 is ridiculous. There are reasons people need to rent before buying. Mortgage companies require a 620.

Having a 620 does not automatically mean someone has great payment history. It’s all about your income to debt ratio. Denying people to view a home without even pulling a report is A “legal way” for your company to discriminate against a certain group of people. News Flash !! Everyone is having a hard time making ends meet!!!! FYI, I just sold my home and yes my credit fell over the years from little utilization not me not making on time payments. DO BETTER !! I will take my money elsewhere !!

Lisa Williams

Small company with totally no customer service. Will not give a deposit back for up to 60 days, but it literally would take her 20 seconds to do. They aren’t that big. Came from the general manager herself.