James Scott - State Farm Insurance Agent - North Little Rock, Arkansas

Overview of James Scott - State Farm Insurance Agent

James Scott operates as a dedicated agent for State Farm Insurance, providing comprehensive coverage options to residents in North Little Rock, Arkansas. With his office located at 5221 John F Kennedy Blvd, North Little Rock, AR 72116, he ensures accessibility for all potential clients. The contact number for inquiries is 501-753-6388, making it easy for people to reach out.

Location and Accessibility

The agency is situated in a wheelchair accessible building, complete with an entrance and parking lot that accommodate individuals with mobility issues. This feature is particularly important for those who may have difficulty navigating standard facilities.

Services and Specialties

James Scott specializes in a wide range of insurance services, catering to the diverse needs of his community. His specialties include Auto insurance agency, Home insurance agency, Life insurance agency, and Renter's insurance agency. This comprehensive service portfolio ensures that whether you're looking for coverage for your vehicle, home, life, or as a renter, James Scott and his team have you covered.

Client Reviews and Opinions

The agency boasts a solid reputation, with 10 reviews on Google My Business. Most notably, there's a high average opinion score of 3.7/5. One of the reviews highlights a long-standing relationship, mentioning that despite periods away, the service remained fantastic upon return. This indicates a level of consistency and reliability in their service. The mention of specific agents like Janet, Brittany, and James suggests a team-oriented approach to customer service, ensuring personalized attention to each client's needs.

Recommendations for Potential Clients

For anyone seeking insurance, particularly in the areas of auto, home, life, or rental coverage, James Scott at State Farm Insurance is a strong recommendation. His accessibility, both physically and in terms of service, makes him an appealing choice. Given the positive feedback from clients who have maintained a relationship with his agency over time, it's clear that James Scott and his team are committed to customer satisfaction.

Prospective clients are encouraged to reach out, especially if they're looking to reinstate insurance coverage or explore new policy options. The wheelchair accessibility of the office and parking lot should be reassuring for those with mobility concerns. While the average opinion is favorable, it's always beneficial to communicate directly with the agent to get a personalized feel for their service style and expertise.

👍 Reviews of James Scott - State Farm Insurance Agent

John M.

5/5

I have been doing business with James Scott and his agency on and off for 15 years and their service has always been fantastic. It's been "on and off" because I moved out of state for a while, but as soon as I moved back they were who I called to reinstate Arkansas insurance. Janet, Brittany, and James have been great to work with.

Ashley Y.

1/5

THIS INSURANCE AGENCY IS CRAP!!! THEY ARE LIARS AND THIEVES. MY HUSBAND BOUGHT INSURANCE ONLINE FROM THIS COMPANY IN MARCH OF 2016. HE WAS GIVEN INSURANCE CARDS AND A POLICY. ABOUT A MONTH LATER HE WAS CALLED INTO THIS OFFICE TO COMPLETE "UNFINISHED PAPERWORK." WHEN HE ARRIVED HE WAS TOLD THAT HIS INSURANCE WAS NEVER EFFECTIVE!! SO OF COURSE HE ASKED FOR A REFUND OF HIS INITIAL DOWN PAYMENT. HE WAS TOLD IT COULD TAKE UP TO 30 DAYS FOR THAT TO HAPPEN. FAST FORWARD TO APRIL 22, 2016. AN INSURANCE PAYMENT HAS BEEN AUTOMATICALLY DRAFTED FROM HIS ACCOUNT!! AS IF THAT WEREN'T BAD ENOUGH, IT EXCEEDED HIS MONTHLY RATE. WE CONTACTED THE CORPORATE OFFICE AND GOT ABSOLUTELY NOWHERE. BY THIS TIME WE ARE PRETTY UPSET. I GO INTO THE OFFICE MYSELF TO TRY AND GET THIS RESOLVED. MELANIE CALLS CORPORATE OFFICE AND THEY SAY THEY WILL BEGIN PROCESSING A REFUND FOR BOTH THE DOWN PAYMENT AND THE MONTHLY PAYMENT ON THE 6TH OF MAY!! WITH REALLY NO OTHER OPTIONS, WE TOOK THIS INFORMATION AND HOPED FOR THE BEST. TODAY IS MAY 16TH AND WE STILL HAVE NO REFUND. I GO INTO JAMES SCOTTS OFFICE TODAY AND I'M TOLD THAT A REFUND CHECK IN THE AMOUNT OF $90.35 WILL BE MAILED OUT TO US TODAY. $90.35 WE ARE OWED ALMOST $250.00. THE EXPLANATION FOR THAT IS THAT WE WERE GIVEN INCORRECT INFORMATION REGARDING THE CANCELLATION DATE. NOW THEY CLAIM THAT THEY DIDN'T CANCEL HIS POLICY UNTIL APRIL 22. THIS INSURANCE AGENCY IS A COMPLETE FRAUD. THEY WILL LIE AND STEAL YOUR MONEY IF YOU ARE NOT CAREFUL. BUYER BEWARE!! I HATE THAT I HAVE TO GIVE THEM ANY STARS AT ALL.

Jennifer L.

5/5

Gave great advice about insuring my 16 year old. Quick response, friendly, and professional.

Stan M.

4/5

Janet and Melony are awesome . They are James Scott Insurance.

David B.

5/5

Very friendly, helpful staffb

Judy C.

5/5

Extremely helpful and prompt responses

Robert B.

5/5

Professional, informative.

Jeramie B.

5/5