AAA Huntington Beach Insurance and Member Services - Huntington Beach, California

Address: 16160 Beach Blvd, Huntington Beach, CA 92647, United States.
Phone: 7148482227.
Website: ace.aaa.com
Specialties: Insurance agency, Auto insurance agency, Cruise agency, Home insurance agency, Life insurance agency, Motorcycle insurance agency, Notary public, Passport photo processor, Travel agency.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 642 reviews on Google My Business.
Average opinion: 4.5/5.

📌 Location of AAA Huntington Beach Insurance and Member Services

AAA Huntington Beach Insurance and Member Services 16160 Beach Blvd, Huntington Beach, CA 92647, United States

☎️7148482227

⏰ Open Hours of AAA Huntington Beach Insurance and Member Services

Monday: 9 am–5 pm
Tuesday: 9 am–5 pm
Wednesday: 9 am–5 pm
Thursday: 9 am–5 pm
Friday: 9 am–5 pm
Saturday: 9 am–1 pm
Sunday: Closed

AAA Huntington Beach Insurance and Member Services

AAA Huntington Beach Insurance and Member Services stands as a comprehensive insurance and travel agency located at 16160 Beach Blvd, Huntington Beach, CA 92647, United States. With a phone number of 7148482227 and a website at ace.aaa.com, this establishment offers a wide array of services catering to the diverse needs of the Huntington Beach community and beyond. Itâs a vital resource for individuals and families seeking reliable insurance solutions and convenient travel arrangements.

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About AAA Huntington Beach

As part of the AAA network, AAA Huntington Beach Insurance and Member Services benefits from a strong reputation built on trust and service. The agency specializes in a broad spectrum of insurance products, including Auto insurance, Home insurance, Life insurance, and Motorcycle insurance. They also provide cruise and travel agency services, offering assistance with booking, travel documents, and ensuring a smooth and enjoyable travel experience. Furthermore, they operate as a Notary public and a Passport photo processor, offering readily accessible services for everyday needs.

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Services Offered: A Detailed Overview

Insurance Agency: They provide expert advice and customized insurance policies to meet individual requirements.

Auto Insurance Agency: A dedicated team assists in finding the most suitable auto insurance coverage, considering various factors such as driving history, vehicle type, and desired coverage levels.

Cruise Agency: The agency facilitates the booking of cruises, offering assistance with itinerary selection, cabin choices, and travel arrangements.

Home Insurance Agency: They offer comprehensive home insurance policies to protect against potential damages and liabilities.

Life Insurance Agency: They provide various life insurance options to secure the financial future of individuals and families.

Motorcycle Insurance Agency: Specialized insurance solutions designed specifically for motorcycle riders.

Notary Public: Provides legal witnessing services for important documents.

Passport Photo Processor: Offers professional passport photo services, ensuring compliance with government regulations.

Travel Agency: Assists with all aspects of travel planning, including flights, accommodations, and tours.

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Location and Accessibility

The physical location at 16160 Beach Blvd, Huntington Beach, CA 92647 is easily accessible and centrally located within Huntington Beach. The agency is committed to providing an inclusive environment and offers wheelchair-accessible car park and a wheelchair-accessible entrance, ensuring that individuals with mobility challenges can readily access the facility. This demonstrates a strong commitment to customer accessibility and inclusivity.

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Customer Feedback and Reputation

AAA Huntington Beach Insurance and Member Services consistently receives positive feedback from its clientele. Based on reviews on Google My Business, the company maintains an impressive average opinion of 4.5/5. Numerous customers highlight the dedication and professionalism of their representatives, particularly mentioning positive interactions with staff members like Ashley. Feedback frequently praises the agencyâs patient and understanding approach, as well as their willingness to go above and beyond to resolve issues and ensure customer satisfaction. The overall sentiment reflects a commitment to providing exceptional service and building lasting relationships with clients. The high volume of reviews (642) indicates a significant level of customer engagement and a strong desire for others to experience the quality of service offered.

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Contact Information and Resources

For immediate assistance, clients can contact AAA Huntington Beach Insurance and Member Services at 7148482227. The agencyâs website, ace.aaa.com, provides detailed information about the services offered, insurance products, and contact details. Visiting the website allows prospective clients to explore available policies, compare coverage options, and learn more about the agencyâs commitment to customer service. The website also likely contains frequently asked questions (FAQs) and helpful resources for navigating the insurance and travel processes.

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In conclusion, AAA Huntington Beach Insurance and Member Services represents a reliable and versatile resource for residents of Huntington Beach and surrounding areas. Its comprehensive service offerings, commitment to accessibility, and consistently positive customer feedback solidify its position as a trusted provider of insurance and travel solutions.

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👍 Reviews of AAA Huntington Beach Insurance and Member Services

AAA Huntington Beach Insurance and Member Services - Huntington Beach, California

James B.

5/5

Just now leaving Huntington Beach location and I must say that Ashley was a good representative of the company. She was very patient and understanding of what I needed done. She even went out her way to make things right for me with my renters policy. Thanks again Ashley😊

Jeanine B.

2/5

This company has definitely gone down in all facets over the past 12 years, and this office in particular likes to play shrewd smoke and mirrors games.

About 13 years ago we replaced our slab plumbing and put the pipes above ground. Within five or six years, they sent us an overinflated premium and when I called to ask about it, I was told that there had been a lot of claims for slab leaks that year in my zip code (zip code profiling at its best). I then told him that we replaced our pipes and always paid out of pocket for slab leaks and asked if we could get a discount for our pipe replacement. He said yes and to go find the receipt.

When we turned our receipt over to the underwriters there, they then said that our receipt was not acceptable. Another case of cat and mouse and going down the proverbial rabbit hole. After that, I went to this office and spoke with an older gentleman agent about my situation, who stated that it was not true about slab leak claims in my zip code (another lie since my zip code has houses all on slab) and that they do not give discounts for repiping. He then said that they can give a discount for a new roof.

Just this past October, I called about an insurance policy renewal for another home I have to manage, and the person on the phone told me that I can get a discount for a new composition roof, which had just been completed in my own home, but the discount would be lower for composition and higher for tile. I just received my home insurance renewal with a 29 percent increase in the premium, with no history of filing a claim with AAA in the over 20 years I have been with them. I went down to this location to inquire about this and now I have been told that they will give me no discount for my brand new roof that cost $46,000 to replace.

This is just another example of a scam that this company is pulling, and hopefully the insurance commissioner will see to it that auto club and the rest who are playing these mind games with customers get the stiff punishment they deserve!

Ben K.

1/5

If I didn’t know any better, I would think these people only want to waste your time. It doesn’t matter if you’ve been a member for over a decade either. So make sure you have all your T’s crossed and your I’s dotted or you will be making multiple trips. Good luck, and if you end up getting. Patricia… Forget about it, you might as well just leave.

Anthony M.

5/5

One person has the kindest heart very polite very accommodating philippe! Worth the visit because of people like him.

Daryl Y.

5/5

Went there to renew our 3 car registrations. The staff were awesome and took great care of us. Seriously didn’t expect things to go so smooth. I messed up filling out the forms for the DMV. They helped me fill it out correctly, no problem. Left very happy with the servise. Honestly, there were some really grumpy customers there and there was a line with about a 30 minute wait. But the staff were awesome. I was very impressed. I would just avoid late afternoon when they are the busiest.

John H.

5/5

Thank the lord I went to this place instead of the DMV! Heather was the one assisting me throughout the whole out of state title transfer and she was so patient and informative! Her colleague Jordan was super nice as well! It made my whole experience so much better! Heather was so sweet and she made me feel right at home. I hope I go to her for any future auto stuff. She is truly the best!

Liezl S.

5/5

Went in to apply for an IDL on a Saturday morning. Friendly staff. Quick service. Leticia helped me out with taking new license photos and the application. She was informative about travel and shared some tips and advice for travel insurance and activities! Leticia was so kind and helpful! Thank you for the 5 star service!

Brenda B.

1/5

We went there to pay our car tags. The person who took our information. Said you don’t take ATM we have to use cash, check, or credit card or they will charge us a fee. First of all our ATM card has a Visa logo, so it could be used as a credit card. I spoof arguing with the person. We went and got cash. When we got back they announced that, their computer’s went down. So not only were we put out of our way th get cash, we hit back and stil couldn’t get out transaction done!!! Aside from that the person checking us in.asked in a kind of accusatory tone said. “Do you.have your smog done.!” I have been a member since 1984. And I gas e never been more disappointed in AAA in my life!!