Ace Althouse - State Farm Insurance Agent - Santa Cruz, California

J B.

Let's be real, being a Californian needing insurance nowadays, can be a stressful and daunting thing. I got enough stress on my plate, the last thing I need to worry about navigating is my insurance. That's why I am thankful for State Farm insurance. Most specifically, I am incredibly grateful for the service that Aleene Althouse aka Ace provides. In this ever changing climate of insurance, Aleene brings that confidence that I need, to know the things I hold most dear are protected. She clarifies the jargon, reassures my anxieties and helps me make sure that I have just what I need. Her office is always there for me, whether it is regarding a billing question or just wanting to clarify a policy, I feel heard and valued. Thank you from the bottom of my heart Aleene! The insurance world needs more compassionate, dedicated and professional people like you in it. State Farm is so fortunate to have you on their team. If you're looking for an agent with integrity, knowledge and kindness, Aleenee “Ace” Althouse is the agent you want and better yet, need.

Heritage K.

State Farm drop me from their car insurance, but Soveida was still able to keep my home and trailer together. This office is always friend to talk to on the phone with any concern or help. Will definitely stay here for a long time.

Thank you for everything

Julia G.

Aleene is great. She has been my agent for over 5 years. She gives me great personal attention and is really patient when I ask her to go over stuff several times. She offers insurances that she thinks might be helpful but is not pushy if I am not interested. She has also gotten me really good prices and worked hard to get me the most discounts she can. She offers free notary services to clients--which I have had to use of late, and that was beyond helpful. I highly recommend her and her friendly, knowledgeable team.

Kaci K.

My first time getting renter's insurance and this State Farm has made it so easy! I've gotten timely and helpful responses every time I've needed it. Wonderful customer service. They even sent me a birthday card! I will continue to do business with them.

Mark A.

Aside from being A Fearless Leader in the Santa Cruz and Bonny Doon Communities, Aleene also runs a star-studded A1 Insurance Co. Special shout-out to Soveida and Kim for working with me over the years to manage my multi-line auto and mutual fund account. Keeping it Local w/these Ladies = fabulous customer care.

Sarah S.

I worked with Kim, and she was super clear, responsive, organized, professional and warm. I felt in good hands. I very much appreciate that State Farm insures in the Santa Cruz mountains. I am grateful for this service.

Rita R.

Wow - Aleene is fabulous! I have heard her speak on insurance many times and I have learned so much from her expertise in the insurance field. Beautiful office and staff, you will feel well taken care of!

Vallorie R.

After receiving a notice from our homeowners insurance company that they were canceling our coverage because they considered our area too risky, I contacted Aileen. She was able to right the policy right away and thankfully we had no lapse in coverage. What a relief and I will never use anyone else.