Ana Orozco - State Farm Insurance Agent - San Jose, California

Address: 2011 Forest Ave #3, San Jose, CA 95128.
Phone: 4082417665.
Website: orogroup.org
Specialties: Insurance agency, Auto insurance agency, Life insurance agency.
Other points of interest: Identifies as women-owned, Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 80 reviews on Google My Business.
Average opinion: 4.9/5.

📌 Location of Ana Orozco - State Farm Insurance Agent

Ana Orozco - State Farm Insurance Agent 2011 Forest Ave #3, San Jose, CA 95128

☎️4082417665

⏰ Open Hours of Ana Orozco - State Farm Insurance Agent

Monday: 9 AM–5 PM
Tuesday: 9 AM–5 PM
Wednesday: 9 AM–5 PM
Thursday: 9 AM–5 PM
Friday: 9 AM–4 PM
Saturday: Closed
Sunday: Closed

Introduction to Ana Orozco – State Farm Insurance Agent

For individuals and families in San Jose, California, seeking comprehensive and reliable insurance solutions, Ana Orozco – State Farm Insurance Agent stands as a trusted resource. Located at 2011 Forest Ave #3, San Jose, CA 95128, and reachable at 4082417665, Ms. Orozco and her team at the O’Group offer a wide array of insurance services designed to meet diverse needs. The O’Group, proudly identified as a women-owned business, demonstrates a commitment to providing personalized attention and support to its clientele. Furthermore, the office is wheelchair accessible, both through its entrance and parking lot, reflecting a dedication to inclusivity and accessibility.

Specializations and Services

Ana Orozco – State Farm Insurance Agent specializes in providing a complete suite of insurance services, including insurance agency, auto insurance agency, and life insurance agency. This breadth of expertise allows the team to cater to a wide range of client requirements, from protecting vehicles and personal assets to securing futures through life insurance policies. Customers can expect detailed assessments of their individual circumstances and tailored recommendations based on their specific needs and risk profiles. The focus is always on delivering peace of mind through robust coverage and competitive rates.

Location and Accessibility

The physical location at 2011 Forest Ave #3, San Jose, CA 95128, provides a convenient point of contact for those seeking insurance assistance. The office is easily accessible and fosters a welcoming environment. Beyond the physical location, the commitment to accessibility extends to the office’s design, ensuring that individuals with mobility limitations can readily access and utilize the services provided. This dedication to inclusivity underlines the firm’s values and commitment to serving the entire community.

Positive Customer Feedback and Reputation

The company consistently receives positive feedback from its clients, as evidenced by the impressive 4.9/5 average opinion on Google My Business, with a total of 80 reviews. These reviews frequently highlight the exceptional customer service provided by agents like Maria, who is noted for her impeccable knowledge and personable approach. Clients appreciate the proactive communication and dedication to finding the best possible coverage options. The quick response time and efficient policy establishment, as mentioned in several testimonials, are particularly valued. It is clear that a significant emphasis is placed on building long-term relationships based on trust and reliability.

Key Features & Benefits

Comprehensive Insurance Coverage: Offers a wide range of policies to protect against various risks.
Personalized Service: Dedicated agents provide tailored advice and support.
Competitive Rates: Strives to secure the most competitive rates available.
Convenient Location: Easily accessible office in San Jose.
Accessibility: Wheelchair accessible facilities for all clients.

Website and Resources

For more information about Ana Orozco – State Farm Insurance Agent and the O’Group, visitors can explore the company's website at orogroup.org. The website provides valuable resources, including policy details, FAQs, and contact information. It’s a central hub for accessing all aspects of the firm’s services and demonstrating their commitment to transparency and customer education. The website also reflects a professional and modern approach to insurance communication.

In essence, Ana Orozco – State Farm Insurance Agent represents a dependable and client-focused insurance provider. The firm’s dedication to accessibility, combined with its strong reputation for excellent service and a broad range of insurance offerings, makes it an ideal choice for individuals and families seeking comprehensive protection and peace of mind. The team’s commitment to personalized service and proactive communication further solidifies its position as a trusted partner in the community.

👍 Reviews of Ana Orozco - State Farm Insurance Agent

Ana Orozco - State Farm Insurance Agent - San Jose, California

Austin R. A.

5/5

Special shoutout to Maria for the impeccable customer service and knowledge she provided me today.
I was in the market for a new Auto Insurance policy and was directly contacted by Maria after an online quote. Maria is friendly, personable and very knowledgeable. Maria was able to save me a good amount of money with additional discounts; who doesn’t love great insurance coverage and savings?! I’m grateful at how quickly she reached out and made contact to get the policy established. I definitely recommend and look forward to being insured under State Farm going forward.

Joshua H.

5/5

Very satisfied talking to Maria with the exceptional and professional customer service she provided. Maria made the entire process really smooth and very timely. She was super friendly and very responsive as well. I would definitely recommend speaking with her.

Henry G.

1/5

Whenever I need to talk to Ana Orozco (my supposed main agent) to discuss my policy since my insurance keeps increasing every three months, which I personally don't believe is legal. The agents tell me that she is not in the office, that she is traveling, that she is busy, that she will return my call, blah, blah, blah, apparently Ana Orozco does not exist.
It is incredible that things as important as helping a client solve a problem, she does not take a few minutes to show true interest (I think she is selective with her clients)
I personally and based on my experience with her, do not recommend her.
Advice to State Farm agents; Clients are helped, not hidden from them. It is a shame for me to be begging for a little real help.
I hope that one day Ana Orozco will finally take the time to truly help me and in the process I will get to know her.

Jesus I.

5/5

Maria, Ana and Veronica have been more than helpful when breaking down insurance benefits from Liability, Comprehensive, and Collision Coverage. Their team efforts, customer service attributes is above and beyond.

I would recommend their services to anyone looking for an easy process in getting their car insured.

Best regards,
- Jesus Ibarra

Alyssa A.

5/5

I have had insurance with the office for awhile now and starting from day 1, Maria has always taken the absolute best care of me! Anytime I have a question or concern, she is so quick to go over any information I need and give me scenarios and choices to help make sure me and my family are protected. She goes above and beyond to make sure me and all of her clients are cared for. With the office I don’t feel like a number, but part of the extended family. Maria deserves more than 5 stars!

Cat U.

5/5

We had been with our former State Farm Insurance broker since 2008 who retired, then whose practice was taken over in 2018 by the effective and empathetic, Ana Orozco. Like others stated, we find that Ana Orozco has treated us as valued clients in all our interactions.

As a case in point, during the 2020 fire summer season, Ana unexpectedly contacted our household to advise us of the changing red zone / evacuation lines in nearby zip codes which was hugely surprising, but which we found to ultimately be, caring and pro-active. Moreover, in 2021 when State Farm’s corporation rolled out policy & pricing changes, she did a Zoom conference call with us, to walk through the changes & to review ways to alter our policy for savings.

Her staff members form her great support team. Veronica, Maria, & Jackie have professionally assisted us in various capacities. Each have proven helpful in a clinch, whether forwarding key policy change requests, taking over the phone payments, booking appointments, or communicating essentials. For example, in Spring 2021, I contacted the front office to advise them of our pending car purchase (within 24hours). All details were passed along to Ana & on the next day of purchase, our new State Farm auto insurance policy was queued up, ready to go.

This particular brokerage firm & staff are overall quite responsive, and continue to represent a positive client experience.

C.U.

Ron B.

5/5

Would like to take a moment to thank Maria for the combination of great customer service and knowledge she provided.
I was looking for a new insurance company because of an exorbitant car insurance rate increase from the company I was with that occurred after a minor fender bender.
I was directly contacted by Maria after an online quote. She was friendly, not pushy and very knowledgeable. She saved me an enormous amount of money, while actually increasing my insurance coverage. So glad she proactively reached out and I look forward to a long insurance/client relationship with this agency, Maria, Ana and the rest of the staff.

Emina K.

5/5

If you're looking for a professional agency office, look no further! I had a great pleasure to speak with Veronica and she was amazing. She listened to my needs and heard me out and provided excellent service by getting back to me quickly and providing me the assistance I needed. I felt genuinely cared for, and understood which proved to me the strong company value she has with State Farm. Thank you for being there for me like a good neighbour! 😊