Anthony Cancel: Allstate Insurance - Fairfax, Virginia

Anthony Cancel: Allstate Insurance – A Comprehensive Overview

For individuals and families seeking reliable and comprehensive insurance solutions in Fairfax, Virginia, Anthony Cancel: Allstate Insurance stands as a premier choice. Located at 3554 Chain Bridge Rd # 402, Fairfax, VA 22030, and accessible via phone at 033850440, this agency offers a wide array of services designed to protect what matters most. The agency’s website, agents.allstate.com, provides convenient access to information and online appointment scheduling.

Specializations and Services

Anthony Cancel: Allstate Insurance specializes in a diverse range of insurance products, catering to the varied needs of its clientele. Their core offerings include:

• Auto Insurance: Protecting vehicles with competitive rates and extensive coverage options.
• Home Insurance: Providing comprehensive protection for residences against various perils.
• Life Insurance: Offering financial security for families through term and whole life policies.
• Motorcycle Insurance: Specialized coverage designed for motorcycle enthusiasts.
• Renter's Insurance: Affordable protection for renters’ belongings.
• Insurance Agency: A central hub for all insurance needs, offering expert guidance and personalized plans.

Beyond these core areas, Anthony Cancel: Allstate Insurance leverages the resources of Allstate, a nationally recognized and respected insurance company, ensuring clients benefit from industry-leading expertise and financial stability. The agency’s commitment to client satisfaction is evident in its dedication to providing tailored solutions and attentive service.

Location and Accessibility

The agency’s physical location at 3554 Chain Bridge Rd # 402, Fairfax, VA 22030, is strategically situated to serve the Fairfax community. It's easily accessible and offers numerous conveniences for clients. Notably, the location features:

• Wheelchair Accessible Entrance: Ensuring inclusivity and ease of access for all.
• Wheelchair Accessible Parking Lot: Providing convenient parking for individuals with mobility challenges.
• Wheelchair Accessible Restroom: A comfortable and accessible restroom facility.
• Free Parking Lot: Offering free parking for clients, simplifying the visit.
• On-site Parking: Additional parking options are available on-site.

This commitment to accessibility underscores Anthony Cancel: Allstate Insurance’s dedication to serving the entire community with dignity and respect. The agency’s focus on creating a welcoming environment is a cornerstone of its operational philosophy.

Client Feedback and Reputation

Anthony Cancel: Allstate Insurance has garnered a positive reputation within the Fairfax area, as evidenced by its impressive Google My Business reviews. Currently, the agency boasts 54 reviews with an average rating of 4.8 out of 5 stars. These reviews consistently highlight the agency’s professionalism, responsiveness, and commitment to customer service. Clients frequently commend the team’s ability to explain complex insurance concepts in a clear and understandable manner, and their willingness to go the extra mile to meet individual needs. The agency's Latino-owned status is also a point of pride, reflecting a commitment to diverse representation and community engagement.

Online Services and Convenience

Recognizing the demands of modern life, Anthony Cancel: Allstate Insurance offers a range of online appointments and convenient services. Clients can easily schedule consultations, obtain quotes, and manage their policies through the agency’s website. This digital accessibility streamlines the insurance process and enhances the overall client experience. The agency’s focus on technology reflects its dedication to innovation and client-centric service.

Recommended Information for Prospective Clients

When considering Anthony Cancel: Allstate Insurance, prospective clients are encouraged to:

• Contact the agency directly at 033850440 to discuss their specific insurance requirements.
• Visit the website at agents.allstate.com to explore available policies and services.
• Schedule an online appointment for a personalized consultation.
• Inquire about discounts and coverage options tailored to their individual circumstances.

Anthony Cancel: Allstate Insurance is dedicated to providing transparent and trustworthy insurance solutions. Their team of experienced professionals is committed to helping clients navigate the complexities of insurance and secure the protection they deserve. The agency’s emphasis on building long-term relationships based on trust and mutual respect sets it apart as a valuable resource for the Fairfax community.

👍 Reviews of Anthony Cancel: Allstate Insurance

Robert D.

5/5

I've been with Allstate for 40 years and recently wanted to review my auto and home policies to ensure I was covered appropriately and that my pricing seemed fair. People had mentioned cheaper alternatives and I wanted to keep an open mind to changing. I reached Susie Rivera and she was extremely thorough and patient in answering all my questions. We made some adjustments and I appreciated her deep knowledge of my coverages. Her high level of client service is nearly gone from most businesses and Allstate and its customers are lucky to have her. Coincidently, three weeks later, I had a comprehensive claim on my car, which Allstate resolved from claim to payment in 3 days. All in all, it looks like I might be with Allstate for another 40 years (ok, maybe a little less!)

Afrouz N.

5/5

I had a pleasure working MS. Susie Rivera at Allstate insurance regarding my home insurance. She was extremely helpful , supportive, knowledgeable and pleasant. She was responding promptly to my calls and answers all my questions with positive attitude. She followed up with my case step by step, carefully, and resolved all issues in no time.
I can not thank her enough. I highly recommend her to anyone .
Thank you , Susie; you are a wonderful and kind person in addition to be knowledgeable.

R R.

5/5

For 34 years, I have been a loyal Allstate customer with both car and home owners insurance coverage. Although I have worked with a few agents during this time-frame for my and my family needs, THE BEST agent I work with is Susie Rivera. She is always prompt to take our calls, questions, while finding immediate solutions for our insurance needs. She is very knowledgeable on how to provide the support we need and take care of any concerns or requests. It's because of agents like Susie I continue to remain loyal to Allstate.

Angela J.

1/5

I have been a customer for several years never missed a payment. I recently found cheaper insurance with another company and called in several times to cancel both my car insurance and renter's insurance. I spoke someone at your location and requested that all auto drafts be canceled and to send me a paper bill and I will pay if anything remains due to the cancelation. The agent that I spoke with assured me there will be no more automated drafts on my account. Well an auto draft was submitted and processed on my account after the agent assured me he canceled all automated drafts on my account for the auto and renter's insurance. I called back in to find out why did an auto draft from Allstate submitted and processed on my account. I have been given poor service from the staff and the manager about this issue. Taking unexpected funds from my account caused some issues with my account and it seems no one seems to care. The feedback I keep getting is that I was sent a bill that stated there would be a payment auto drafted from my account. I didn't receive the letter and if I did I would have ignored based on my conversation with the agent he canceled all auto and renter's drafts. I was told to contact customer service several times and when I contact them I can't reach an agent in customer service. This type of service is really bad for a customer. The lack of care and empathy from the agents and manager is as if they don't care. I was a customer for years at your company and should be treated so much better. I'm so very disappointed and will never do business with your company in life. If I had known what I know now you would not have received my business. I will be writing a letter to the corporate office since I can't reach anyone in customer service and my agent keeps telling me to contact customer service because they don't want to deal with me. You took my money out every month on time and yet you keep pushing me off the phone. I'm a very angry customer. I have never been so disappointed and disrespected by a company in my life. Just to add the manager implied to me that I couldn't have had that many return items on my account since the automated draft was a low amount

Anna G.

5/5

I recently had a pleasure of working with Client Relation Manager -Susie at Allstate insurance, and I can't say enough about the positive experience i have had. From the very beginning Susie went above and beyond to ensure I was well taken care of and fully informed. Susie is professional and knowledgeable about all aspect of insurance and took time to work out my case. What impressed me most was Susie's dedication to customer service. In my case insurance was very complicated, but Susie made whole process to be smooth and manageable. It's rera to find someone who is not only skilled but also empathetic and understanding. Overall, I highly recommend Susie at Allstate to anyone looking for client relations manager who truly cares about client. I am very grateful for Susie's exceptional service.

Bev B.

5/5

Susie Rivera has been great when I've had questions about my policy, claims, payment queries, whatever. She was great helping me with my most recent claim, getting me set up with adjuster, body and glass shop, car rentals. Her customer service was fast, efficient and super professional. Susie provides great service.

Scott H.

5/5

I've been a customer for over 30 years. So, that should tell you something about their services provided to me. I just would like to say that my recent claim was handled in the most professional way. I would like to especially thank Julia Mabe for taking the time to treat me like a human being and not like another number. I owe her a debt of gratitude for being there for me. I hope someone there will reward her for her outstanding effort she put forward on my behalf. It's very rare to come across someone like Julia in this day and age.
Thanks as always, Scott K. Howard

Nanette V.

5/5

My experience with Susie Rivera was amazing. The moment I reached out to her with my issues on car and homeowner’s claims, she responded quickly and discussed everything of the process. This was my first time with home owner’s claims and I was so impressed with her customer service. I greatly appreciated all her efforts to help me throughout the process. She is very knowledgeable of the process and has been helping me out in both claims. I highly recommend Allstate insurance. I would give her a 5 star rating for her excellent customer service