Arctic Outfitters - Fairbanks, Alaska

Aaron J.

Rented a Ford Escape to drive to the Arctic Circle for the day. Smooth check in, car was clean, gassed up and ready to go. No issues, drove over 400 miles and felt confident the vehicle would get us back safely. CB radio came in handy, glad it was provided. Guide book for driving the Dalton Highway was a great addition, it gave very detailed info mile by mile of the entire highway. Overall a great experience, highly recommended!!

Paul B.

We rented a car to head up to Coldfoot. The car was as described: rugged, with studded winter tires and all the safety equipment I would have provisioned on my own. The staff was helpful with common sense advice and some great tips. I'd love to do this again.

Shariff H.

They should actually get a 5 star but gave 4 star because of poor experience while booking! Gave out confusing information about Insurance where Colin (possibly) quoted rate including insurance but then later was told they don't sell any insurance and I had to get one on my own for $50K replacement value and so on. On pick up Caroline repaired all damages done and made it an awesome experience by being so professional!!! Car was great, had two spares, CB radio and very comfy to tackle Dalton Highway! Didn't like 4 day meant 4th day ending by midnight and not full 24 hours and also the mileage limit of 1000miles over 4 days! But they are better than all the rest in the town!! Great value for money!

Cherie T.

Easy to work with and car did great! They really get you set up for the arctic adventure. We never felt we didn't have what we needed and when we got back, they didn't throw any hidden charges at us like so many places try to do. Would definitely recommend if you need a car to drive the Dalton Hwy.

Michael P.

When we initially called to make reservations for a vehicle to drive up Dalton Highway, the lady lectured us over the phone that we were leaving late blah blah blah she wanted our information right away but when we arrived to their facility, they had not begun to process any paperwork...

anyway the car rental process was great, we were given a ford escape, we made it to the artic circle and made tons of memories in one day... oh the truckstop in Fox has amazing pie, try some.

Simanta D.

Great company with a solid customer focus run by nice people. We rented for Dalton highway from these guys after comparing the quote from Alaska auto rentals and Go north, and arctic outfitters was cheapest. Their rental is by calendar day and not by hours of the day (as one of the reviewer made that mistake I think) and it was ok with us because we were going to return the car by the midnight of the last day anyway. We got a Ford Escape (as expected) with M+S tires and extra full size tire and CB radio (which we didn't really need and there wasn't much traffic on channel 19 anyway).. Regaeding the car, well it's surely not a brand new car but I then was not expecting one and it did the job on gravel road just fine.... I felt Dalton highway isn't as bad as internet would tell you and you must do this trip once in a lifetime. The road is so secluded and you feel so close to the nature and your surroundings. Anyway it was a great experience with arctic outfitters. Justin explained the car well during the check in, and Sherri resolved any concerns we had about the rental upon our return with utmost professionalism. We would surely return to Dalton highway again and will rent from here in a hearbeat.

L. M.

We picked up a rental car for our drive on the Dalton Hwy. Car was fully equipped with CB radio, full spare on rim, tool kit, and first aid kit. They were informative upon pick up and very responsive. I sent an email to them on Sunday while we were in Coldfoot (they’re closed on Sun) and received a response back quickly. Dropped the car off at around 10p and it was a quick in/out. If you’re thinking that maybe a special rental isn’t necessary for your trip up the Dalton Hwy, I strongly encourage you to reconsider. There was a van that didn’t have the proper equipment and the family was stranded on the road for 8+ hours waiting for a tow. Commercial rental companies won’t allow their cars on the road and it can make for an uncovered expensive tow (sometimes $5/mi) and repair - not to mention you don’t have a way to communicate via radio with nearby cars/truckers via the radio (which we relied on) and zero cell service until Coldfoot. It’s expensive but there’s no other way to do it. Great service, would recommend.!

Ryan F.

Granted they are the only show in town for Dalton Highway car rentals, and we had a nice trip, but three things I didn’t like: 1). They give 250 miles per day, which is insufficient for round trip to Coldfoot, and they start your journey by pre charging you for 30 miles. 2) They will tell you it’s 10 hours to Coldfoot to get two days of rental from you, but we did it easily in 6.5 averaging about 40 MPH, with most of the stops. For our day we left at 8:30 and were back from Coldfoot at 11 PM. 3). The radio volume is locked out with Ford Mykey to a level of about 30% of maximum, which is nearly inaudible when traveling on the unpaved sections of highway (paired with iPhone). Would have been a better road trip with tunes, so bring your speaker. For a five star review they should be more flexible with the contract, offer more miles per day, and fix the volume issue (or at least be upfront about it). In conclusion pay the money or bring your own car.