Aspen Mountain Medical Center - Rock Springs, Wyoming

Nick H.

My experience with Aspen Mountain Medical Center has been nothing but frustrating and disappointing. Their website states that the radiologist’s report is included in the cost of an MRI, yet I was blindsided with an extra fee. I called three times before my appointment, and not once was this additional charge mentioned. It wasn’t until I arrived that I was told my MRI would be read by a radiologist in Idaho and that I’d have to pay more. This lack of transparency is misleading and unethical.

To make matters worse, obtaining my own medical records was an unnecessary struggle. They refused to send me my report, insisting that I come in to sign for it. Yet, in the same conversation, they admitted they could have emailed me the records release form. If they could email the request, why couldn’t they email the records—especially when they already had my email on file from my visit? It felt like they were intentionally making the process difficult. The poor communication and lack of patient consideration are unacceptable. I’ve never had this kind of issue with any other healthcare facility, and I will be reporting my experience to the Wyoming Healthcare Licensing Office. Patients deserve better.

Jared S.

Had surgery on my wrist for a scaphoid fracture, staff was amazing and super friendly. Dr. Rice, the anesthesiologist, made me feel very comfortable with what was going on, and Dr. Sisk was able to explain the procedure in the least scary was possible. If I ever needed surgery for anything, this is the place I will be going. Superb Facility.

Kaleb O.

Aspen Medical Center was awesome when I had my gallbladder surgery. They were professional and very caring. The best care I have ever received.

Hannah P.

Everyone was extremely kind and professional. I have high anxiety when it comes to medical procedures and Michelle put me at ease throughout my entire appointment. She never lost patience with me and was just absolutely incredible. I'm extremely thankful to have gone here for my medical needs.

Clay J.

I have had four surgeries at Aspen and they were all great including spine surgery where an overnight stay was needed. The people doing the imaging were great and all the nurses and staff are fantastic. I wouldn't hesitate to keep using Aspen in the future.

Leah R.

Definitely won't be going back ever. Get ready for the most expensive bills you ever saw. I'd rather go back to the Memorial Hospital they didn't charge me double for the same procedure. Better be rich to be seen here. This is the rich people's hospital. O stars never again.

John S.

I delivered a man to Dr Fabian where he was able to remove his head, expell all that yucky gray stuff, replace it with strawberry jelly, reattach it and return him to his ol' happy self.
GREAT JOB, VERY SATISFIED 😌
Ok, so not that, but he should return to his well natured self and although brief, Dr Fabian seems pretty cool.
John S

Caroline F.

Dr. Sisk was arrogant and judgmental. He didn’t ask any questions about my husband’s symptoms or even examine his ankle. He made assumptions and judgements about him and the cause of his problem without asking him a single question. He cussed throughout the appointment and spoke over us. My husband was the patient but he sat next to me and kept touching my leg while talking to us. It was uncomfortable and inappropriate. Definitely don’t recommend!