Auto Genius Insurance - Monterey Park, California

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Auto Genius Insurance: Your Trusted Auto Insurance Agency

Located at 213 S Garfield Ave, Monterey Park, CA 91754, Auto Genius Insurance is a well-established auto insurance agency that has been providing reliable coverage to clients in the area for years. With a dedicated team of insurance professionals, they offer personalized solutions to meet your specific needs and budget.

Specialties: Auto Genius Insurance specializes in offering a wide range of auto insurance policies, including liability coverage, collision coverage, comprehensive coverage, and more. They also provide expert advice on choosing the right coverage for your vehicle and help you navigate the complex world of auto insurance claims.

Location and Accessibility: The agency is conveniently located at 213 S Garfield Ave, with a wheelchair accessible entrance and parking lot. This ensures that all clients, regardless of their mobility, can easily access their services.

Website and Contact Information: For more information about Auto Genius Insurance or to get a quote, visit their website at mercuryinsurance.com. You can also reach them directly by phone at 62805838.

Reviews and Opinions: Auto Genius Insurance has received 27 reviews on Google My Business, with an average rating of 3.5 out of 5 stars. Clients appreciate the personalized service and the agency's willingness to work with them to find the best coverage options. However, some customers have expressed frustration with long wait times and communication issues.

In summary, Auto Genius Insurance is a reputable auto insurance agency that offers a range of policies and personalized service. While there are some areas for improvement, the majority of clients seem satisfied with their experience and the coverage they receive.

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👍 Reviews of Auto Genius Insurance

Everly C.

1/5

Hello, I need to complain to Auto Genius Insurance, the address is 213 S Garfield Ave, Monterey Park, CA 91754. This happened on May 24, 2024. I bought a Tesla car and found that Tesla sells insurance, and the coverage is higher than the mecury insurance I bought, and the price is lower. The huge price difference forced me to try to buy Tesla insurance. When I went to Auto Genius Insurance to cancel the mecury insurance, they told me that Tesla insurance is very bad and I should not buy it. I said I want to try it. If it is not good, I will come back to buy mecury insurance. He said that when you come back, there will be no such benefit. I said it doesn’t matter. Before leaving, I asked him again to help me cancel the insurance. He said very unhappily that you can go. Then I received a letter from my mecury insurance saying that I canceled the insurance on May 31st. I actually canceled the insurance on May 24th. My insurance is purchased every six months, and the start date is March 24, 2024. I called Auto Genius Insurance When I asked the company why, they said they uploaded the documents proving it for me. Then I called Mecury Insurance and they said they received the proof that I canceled my insurance on May 24th, and that I purchased Tesla insurance at 12:13 am on May 24th. I called Mecury Insurance many times, hoping that they would refund my money, but every time they directly transferred it to Auto Genius Insurance Agency. I told them directly that you have received all the documents proving it, why are you still holding my money, but they still refused to refund the extra seven days. Auto Genius Insurance and Mecury Insurance have teamed up to cause me trouble. I hope to everyone don’t buy the trash insurance company anymore and trash mercury insurance

Catalina S.

5/5

Vincent my rep.is pretty helpful. That's what we all need is help in a difficult world.

Sebastian Q.

1/5

Thier staffs yell at customers. They never take care of auto claims. Premium rates increase every year.

Evan C.

1/5

Totally bad

alex S.

5/5

Reasonable price

HENRY R.

5/5

GOOD

Phrawoody V.

5/5

I trust you

王Kelly

5/5

今天通过大家的协商，达成了统一意见，继续购买了保险，谢谢配合！之前所说言论是我当下激动下随便乱发布的，在此致给予通用保险真诚道歉，在不清楚房屋保险市场下，感谢通用保险帮我们再找到合适的保险，谢谢。
希望我的过激行为不会对贵公司造成负面影响，真诚在此说声，抱歉。