BMO Bank N.A Branches - San Mateo, California

Address: 195 E 4th Ave, San Mateo, CA 94401.
Phone: 6506850191.
Website: branches.bmoharris.com
Specialties: Bank, ATM, Financial consultant, Financial institution, Financial planner, Loan agency, Money order service, Mortgage lender, Savings bank.
Other points of interest: Drive-through, Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 16 reviews on Google My Business.
Average opinion: 2.9/5.

📌 Location of BMO Bank N.A Branches

☎️6506850191

⏰ Open Hours of BMO Bank N.A Branches

Monday: 9 AM–5 PM
Tuesday: 9 AM–5 PM
Wednesday: 9 AM–5 PM
Thursday: 9 AM–5 PM
Friday: 9 AM–5 PM
Saturday: Closed
Sunday: Closed

Okay, here's a detailed description of BMO Bank N.A. Branch in San Mateo, California, presented in a formal and helpful tone, suitable for a potential client, formatted with

👍 Reviews of BMO Bank N.A Branches

BMO Bank N.A Branches - San Mateo, California

Kirsten W.

1/5

Took me two hours to do some basic business banking at this branch. I thought the problem was just San Mateo, but cheerful incompetence is the norm with BMO Bank. Their Fremont Branch was quick to hand our money over to identity thieves. It took us months to work through the issue. We did, so I wasn't going to complain, but the last time I had to call them for a bank statement which THEY lost (it's vanished from the website) they made it impossible to get to anyone to talk to. AVOID BMO. ANY BMO.

Louie A.

1/5

Stay clear of this bank. They give out fake $100 bills and cannot be trusted. This is a fraudulent bank stealing from their customers. My grandmother only receives $100 bills from this branch and no place else. They refuse to believe they are at fault and carry fake bills. Move your money out of this bank as soon as possible to better banks such as Chase or Wells Fargo. If you have an elderly parent or grandparent get your funds out quick before they steal their money too. This branch should be closed down for their unprofessionalism and their treatment to the elderly. It’s also possible their manager or tellers should be investigated to see if they are swapping out these fakes on the elderly and stealing the $100 bills for themselves. Will report this location to the FDIC … STAY AWAY FROM THIS FRAUDULENT BANK ASAP!

H H.

1/5

Not the friendliest staff, too much issues about making appointments when there is nobody inside and if you need something in a bit of emergency they make you feel like such a burden to them and their daily job Because now they have to stop everything they're doing or meeting just to help you?
I believe that's why you work here to help clients out?
There is usually two tellers and maybe two clients and yet we still have to wait cause the one will be doing some other thing.... Always hard to find parking too...Now with covid19 a little better...But yeah this place needs to upgrade their customers service or train the current employees about customer service... Not good!

Guillermo Q.

5/5

From the first time I stepped in Bank of the West, I knew I was where I belonged. The ambiance lured me in from an alleyway across the street, and I was almost hit by three cars while running wildly to the other side of the street. I put my hand on the door handle and it was like experiencing a door handle for the first yet at the same time it felt so familiar. I came. I went inside only to find the most beautiful decorum I've ever seen along with the even more beautiful people. I had always thought that banks were useless; before this I always kept my money in a trash can in my backyard(that's where they wouldn't expect it), but upon walking up to the teller I was in a state of such euphoria that I somehow opened up a savings and checking account. I don't remember my conversation with the teller, and that will forever be my biggest regret. This place changed my life, and I hope that it will do the same for you.

Fzrico

1/5

They actually brag about no longer having "quality assurance mystery shopping" so prepare yourself for long lines, people with broken English, plenty of lazy bankers sitting behind you "on the phone" while you wait for the one teller to sound out every "policy term" and If you cut in line? No problem, they'll let the customers hash it out before doing anything remotely professional for the 3 people patiently waiting. The most uncivilized group of incompetent bankers in downtown San Mateo.

Remote S.

5/5

My experiences have always been very positive at this branch. The tellers are friendly and greet you with a smile. The branch manager is amazing! She is very competent and always goes the extra mile to assist you.

Michael A.

5/5

This bank is a reminder of old style banking where the tellers and branch manager know your name and are always available to help you. That's been especially important during this pandemic when the branch manager is monitoring the lobby for social distancing and really controlling the access.

Morgan N.

1/5

This is the most dysfunctional bank I’ve ever encountered. Appalling inter-departmental communication. The staff are friendly and welcoming but hampered by the fact this bank is a complete mess. Avoid at all costs.