Cadillac Mountain Sports - Ellsworth, Maine

Cadillac Mountain Sports: A Premier Sporting Goods Destination

Cadillac Mountain Sports is a well-established sporting goods store located in Ellsworth, Maine. Situated at 32 High St, Ellsworth, ME 04605, United States, the store offers a comprehensive selection of equipment and apparel for a wide range of outdoor activities and sports. Its convenient location and commitment to customer satisfaction have solidified its reputation as a go-to destination for enthusiasts in the region. The store’s website, cadillacsports.com, provides further details and allows customers to browse a selection of their inventory.

Key Features and Services

• Extensive Inventory: Cadillac Mountain Sports boasts an impressive inventory catering to diverse sporting needs. This includes items for hiking, camping, paddling (specifically kayaks), and general outdoor recreation.
• Specialized Canine Gear: Notably, the store excels in providing specialized equipment for dogs, offering a complete selection for adventures, from hiking and camping to simply relaxing outdoors.
• Expert Assistance: Customers consistently praise the knowledgeable and friendly staff. Individuals like Caleb, highlighted by several reviews, demonstrated exceptional expertise in assisting customers with equipment upgrades and selections, particularly regarding kayaks and accessories.
• Convenient Options: The store prioritizes customer convenience with in-store pickup and delivery services.
• Accessibility: Cadillac Mountain Sports is committed to inclusivity, offering a wheelchair-accessible car park and wheelchair-accessible entrance.

Location and Contact Information

Visiting Cadillac Mountain Sports is straightforward. The store’s address is 32 High St, Ellsworth, ME 04605. For immediate assistance, you can reach them by phone at 207-667-7819. The website, cadillacsports.com, provides detailed directions and further contact information.

Customer Feedback and Reputation

Based on numerous reviews on Google My Business, Cadillac Mountain Sports maintains a strong positive reputation. The store currently holds an average rating of 4.3 out of 5, reflecting the high level of satisfaction experienced by its clientele. While some customers note occasional challenges in securing assistance from staff, the overwhelmingly positive feedback highlights the store’s strengths. The reviews consistently emphasize the great inventory, friendly staff, and exceptional service.

Customers frequently commend the store’s ability to cater to specific needs, such as upgrading kayaks or finding the perfect gear for canine companions. The staff’s willingness to provide personalized recommendations and answer questions thoroughly is a recurring theme in the reviews. The credit cards, debit cards, and NFC mobile payments accepted further enhance the convenience for shoppers. The store also facilitates a quick visit, recognizing the value of customers’ time.

Additional Points of Interest

• Secure Checkout: Customers can confidently make purchases knowing that the store accepts various forms of payment, including credit cards and debit cards.
• Modern Payment Solutions: The acceptance of NFC mobile payments demonstrates the store’s commitment to staying current with modern payment technologies.

In short, Cadillac Mountain Sports presents itself as a dedicated provider of sporting goods, characterized by a comprehensive product range, knowledgeable staff, and a commitment to customer service. Its accessibility features and convenient services further contribute to a positive shopping experience. The store’s strong online presence and positive customer reviews solidify its position as a valued resource for outdoor enthusiasts in Ellsworth and surrounding areas. The store's dedication to meeting customer needs, demonstrated through its inventory and staff expertise, makes it a worthwhile destination for anyone seeking quality sporting equipment.

👍 Reviews of Cadillac Mountain Sports

Jack M.

4/5

Have a great inventory. Sometimes it's difficult to get someone who works there to assist you.

They also have a great inventory of canine gear, everything you could think of when it comes to getting your dog ready to go hiking, camping, or just chilling.

Steve L.

5/5

My new Osprey backpack is just right. Price, and salesperson were great. A wonderful store.

Kelly L.

5/5

Super friendly staff and great selection of items!

Melinda B.

5/5

I walked into the store wanting to upgrade my kayak. Caleb was superb in helping me with a new boat and accessories. He was very friendly, knowledgeable, professional, and answered all my questions.

David J.

5/5

This is a very nice store with a wide variety of high quality products. I was particularly impressed with the variety of running shoes that they had. I purchased a pair of Topo shoes (a brand I was not familiar with until I found them at this store). The shoes are awesome -- the best running shoes I've ever had. The salesman was very knowledgeable and helpful. He even invited me to purchase a couple of pairs so I could try them at home to make sure I got the right size. The return process was super easy.

The clothing options were extensive and high quality. I purchased a ExOfficio sweater, with the bug repellent fabric --a must have for summer in Maine, for my wife. She loves it!

Overall, this is a very nice store, with a lot of nice products and great staff! I highly recommend.

Rich T.

1/5

They say customer service is dead and when it comes to Cadillac Sports, they are right!
Went in today to pick up a much needed pair of new hiking boots. Walked in with 3-4 “sales people” standing around the front desk. I asked where the shoes were and was directed to the back left corner. Looked at a decent selection of shoes for 15 minutes wondering which over priced ones to buy and no one made it over or interacted with me at all. I was the ONLY person in the entire store and they knew I was the interested in shoes, which needed to be retrieved out back. Evidently they were too busy conversing at the front desk to be bothered to help the only customer in the store. On the way out, one piped up with “all set” to which I replied “yes, looks like all of you are too busy”
Not sure how they make any money with staff like this! Good luck if you go in. You’re on your own!!

Maria C. H.

5/5

My husband I and I went in recently looking for cross country skis and feeling pretty unsure where to begin. Nick was INCREDIBLY helpful and patient - really took the time to walk us through the options for skis, boots and poles. I would've given 5 stars simply for the experience we had in the store and the quality of customer service, but having used the skis a number of times now, we're also really thrilled with the skis we chose! They're just right for our purposes. Thank you! We'll be back.

LA R.

5/5

Extremely helpful and knowledgeable staff. Was able to purchase replacement hiking shoes and appropriate socks for healing a previously sprained ankle. Patient and kind. Also found great polarized sunglasses at a reasonable price, though they carry a number of high-end and designer models. Great Bar Harbor store.