California Coast Credit Union Escondido Branch - Escondido, California

Address: 962 W Valley Pkwy, Escondido, CA 92025, United States.
Phone: 8584951600.
Website: calcoastcu.org
Specialties: Credit union, ATM, Bank, Financial institution, Mortgage lender.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Cash advance.
Opinions: This company has 18 reviews on Google My Business.
Average opinion: 3.8/5.

📌 Location of California Coast Credit Union Escondido Branch

☎️8584951600

⏰ Open Hours of California Coast Credit Union Escondido Branch

Monday: 9 am–5 pm
Tuesday: 9 am–5 pm
Wednesday: 9 am–5 pm
Thursday: 9 am–5 pm
Friday: 9 am–6 pm
Saturday: 9 am–2 pm
Sunday: Closed

Introduction to California Coast Credit Union Escondido Branch

Located at 962 W Valley Pkwy, Escondido, CA 92025, United States, the California Coast Credit Union Escondido Branch is a prominent financial institution that caters to the banking needs of the local community. With a phone number of 8584951600, customers can easily reach out for any inquiries or assistance. The branch also maintains a strong online presence through their website, which can be accessed at calcoastcu.org.

Especialidades and Services

The California Coast Credit Union Escondido Branch specializes in providing a range of financial services, including but not limited to credit union services, ATM access, banking services, financial institution support, and mortgage lending options. This full-service facility aims to cater to all aspects of customers' financial lives, making it a one-stop destination for various banking requirements.

Additional Points of Interest

In addition to the essential services, the California Coast Credit Union Escondido Branch also offers wheelchair-accessible parking and entrance facilities, ensuring that all customers can access the branch with ease. Furthermore, cash advance services are available, providing an added convenience for those who need it.

Customer Opinions and Reviews

With 18 reviews on Google My Business, the California Coast Credit Union Escondido Branch has garnered a mix of opinions from its customers. While some have expressed satisfaction with their services, there have been concerns raised, such as the need for improved communication and the readiness of new online platforms. Despite these issues, the branch maintains a reasonable average opinion rating of 3.8/5.

It is essential for potential customers to consider these reviews and keep an eye out for improvements in the areas mentioned. This will ensure a more seamless and satisfactory banking experience.

Recommendation

For those seeking a reliable and comprehensive financial institution in Escondido, the California Coast Credit Union Escondido Branch is certainly worth considering. With its diverse range of services, accessible facilities, and continued efforts to improve customer satisfaction, this branch strives to meet the ever-evolving needs of its community.

To learn more or begin taking advantage of the services provided, we highly recommend visiting the official website at calcoastcu.org or contacting the branch directly at 8584951600. By doing so, you can ensure that you have access to reliable financial services and support tailored to your individual needs.

👍 Reviews of California Coast Credit Union Escondido Branch

California Coast Credit Union Escondido Branch - Escondido, California

Philippe G.

3/5

Don't force your customers into a new website that's not ready and fully functional! And please respond to customer communication, why do you even bother to have a presence on social media if you are not going to respond to customer messages

daryl G.

1/5

This Branch (Credit Union) is terrible. I live in Escondido and I drove to Julian for the day and my card was declined. there system flagged a charge as fraudulent the day before and canceled my card without letting me know till I drove and hour from my house to find out my card was declined when trying to make a purchase. The charge is a monthly subscription that has been on my account for over a year, so I have no idea why it was flagged to begin with. I called and after an hour of being on and off hold, everything seemed to be ok but then they asked me my account information for a second account I have with them that I have not used in years, so because I did not have that information on me they did not reactivate my card.
The next day (Friday) I went into the branch to have this corrected and the lady helping me said my card was activated again and guess what? It wasn't. Now it is Sat after hours and the only number to call for customer service that is on the back of the card is not 24 hours, regular business hours so now, I have to go back Monday morning.

J R.

1/5

Lettie membership services supervisor never got back with me after several calls from bogus interest charges and charges in credit card. Then said she had no time to explain charges. Poor customer service and letter to follow. I highly recommend Navy Federal Credit Union instead.

Dee D.

5/5

I have been going to this bank long before the name change. It use to be teachers bank, and I have always received excellent customer service. And if there was ever a issue, the bank will always tried to take care of it right away. They are always friendly and professional, but not in the rehearsed robot style. It’s simply good ole fashion genuine customer service skills. And that’s from all the different departments and services they offer and all the branches I’ve gone to. From San Diego to San Marcos, Escondido offices. Even my now adult son banks with them. He started his very first account with SCCU, and one of my high school son has a account with them also. So I guess you can say “We’re a SCCU family”

Phuong T.

1/5

If you ever see a teller with the name badge Diana, step back in line and wait for another teller. She was very rude and unprofessional for a person working at a bank. She gave me false information which I got charged for the next day. On my next visit there, I decided to inform the supervisor what had happened. Instead she responed "What would you like me to do about it?". Needless to say, all I wanted was some professional help and an apology for false information given. I did NOT even ask for a reimbursement of the charges. As if the superviosor wasn't pleased enough, she even threaten us with quoting laws. Throughout this whole visit, there was no apology AT ALL. Please do yourself a favor and find another credit union that has a sense of customer service.

Rick V.

5/5

I had a great experience at the Escondido branch thanks to teller #2580. She was incredibly cordial and very professional. I would highly recommend this branch to anyone. thank you very much for the great service. I really appreciate it

Adam

5/5

I received quick and friendly service

Sabrina W.

5/5

Amazing service! I came in right before closing too so even at the end of the day the ball was still not dropped and they all nailed it!

Opened a new account and can't wait to work with this new company!