CBI Bank & Trust - Roscoe Office - Roscoe, Illinois

CBI Bank & Trust – Roscoe Office: A Detailed Overview

For individuals and businesses in Roscoe, Illinois, and the surrounding area, CBI Bank & Trust – Roscoe Office presents a comprehensive suite of financial services delivered with a commitment to personalized customer care. Located at 5206 Elevator Rd, Roscoe, IL 61073, this branch offers convenient access and a welcoming atmosphere. The phone number is 56817362, and visitors can explore more information on the bank’s website at cbibt.com. This branch specializes in banking, investment services, loan agency operations, and mortgage lending, catering to diverse financial needs.

Key Services Offered

CBI Bank & Trust – Roscoe Office provides a robust range of services designed to support customers throughout their financial journey. These include:

• Banking Services: Standard checking and savings accounts, along with various other banking products and services to manage day-to-day finances.
• Investment Services: The branch offers investment opportunities, assisting clients in growing their wealth and planning for the future. This likely includes access to financial advisors and a range of investment products.
• Loan Agency: CBI Bank & Trust facilitates various loan programs, providing assistance to individuals and businesses seeking financing for purchases, renovations, or other needs.
• Mortgage Lending: As a mortgage lender, the Roscoe branch specializes in helping clients secure home loans, guiding them through the entire mortgage process.

Furthermore, the branch boasts a drive-through for added convenience, and it is wheelchair accessible, both the entrance and the parking lot, demonstrating a dedication to inclusivity and accessibility for all patrons.

Location and Accessibility

The Roscoe branch is strategically situated at 5206 Elevator Rd, Roscoe, IL 61073. Its location within the community allows for easy access for local residents and businesses. The facility’s commitment to accessibility is noteworthy, providing a wheelchair accessible entrance and wheelchair accessible parking lot, ensuring that individuals with mobility challenges can comfortably conduct their financial business.

Customer Feedback and Reputation

Initial indications suggest a highly positive customer experience at the CBI Bank & Trust – Roscoe Office. Currently, there are 3 reviews on Google My Business, and the average opinion is 5/5. These reviews consistently highlight the friendly and helpful nature of the staff. One customer described the atmosphere as “like the sitcom ‘Cheers’,” emphasizing the welcoming and personable interactions. Staff members, such as Paige and Lea, are frequently mentioned as being exceptionally attentive and demonstrating a genuine interest in their customers’ needs. The staff’s willingness to engage with customers on a personal level, including offering treats to pets accompanying their owners, contributes significantly to the positive feedback. The comments suggest a strong emphasis on building relationships and providing exceptional service. It's clear that the team at the Roscoe branch prioritizes creating a positive and supportive environment for all clients.

Additional Points of Interest

Beyond its core services, the CBI Bank & Trust – Roscoe Office offers several additional conveniences. The drive-through service streamlines transactions for customers on the go, while the wheelchair accessible entrance and parking lot demonstrate a commitment to inclusivity and accessibility. The bank’s website, cbibt.com, provides a wealth of information about the bank’s offerings and services, as well as contact details and branch hours.

In conclusion, CBI Bank & Trust – Roscoe Office appears to be a valuable asset to the local community, offering a combination of comprehensive financial services, a convenient location, and a commitment to exceptional customer service. The overwhelmingly positive feedback indicates a strong focus on building relationships and creating a welcoming environment for all clients.

👍 Reviews of CBI Bank & Trust - Roscoe Office

Rochelle K.

5/5

Paige and Lea are the most amazing ladies on the planet. The people at this bank really care about you and your needs. Always smiling, always friendly, always happy to see you. I am so happy here and recommend checking them out! You won’t be disappointed.

Pam F.

5/5

If you ever watched the sitcom "Cheers" that's what it's like when I go in the door. People say hello and use my name. It always makes me smile! When I go through the drive thru with my dogs they all Oooo and aaaah and give them treats and send treats home if I don't bring them!
Love doing business there!!!!!

Leon A.

5/5

Always friendly. What more do I need to say.