Central California Alliance for Health - Scotts Valley, California

Introduction to Central California Alliance for Health

For individuals and families seeking reliable and comprehensive health insurance solutions in Central California, the Central California Alliance for Health (TCAH) stands as a respected and established agency. Located at 1600 Green Hills Rd #101, Scotts Valley, CA 95066, TCAH provides a wide range of services designed to navigate the complexities of healthcare coverage. With a dedicated team and a commitment to client satisfaction, they’ve become a trusted resource for those needing assistance with their health insurance needs. The organization’s phone number is 8314305500, and their website, thealliance.health, offers detailed information about their offerings and services.

Services Offered and Specialties

TCAH specializes in providing health insurance agency services, focusing primarily on Medi-Cal, California’s state-sponsored healthcare program for low-income individuals and families. They expertly guide clients through the application process, ensuring they qualify for the appropriate coverage options. Here’s a breakdown of their key offerings:

• Medi-Cal Enrollment Assistance: TCAH’s core service is assisting individuals and families in enrolling in Medi-Cal. This includes comprehensive eligibility assessments, application support, and ongoing enrollment assistance.
• Coverage Options Counseling: They diligently compare various Medi-Cal plans to determine the best fit for each client’s unique needs and circumstances. This involves explaining coverage details, cost-sharing, and provider networks.
• Dual Enrollment Support: TCAH provides specialized assistance to those eligible for both Medi-Cal and Medicare (Dual Eligible). This complex process requires expert knowledge and guidance.
• Special Needs Enrollment: They assist individuals with disabilities and their families in enrolling in appropriate Medi-Cal programs.
• On-site Services: TCAH offers convenient on-site services to enhance the enrollment experience and provide personalized support.

Location and Accessibility

The physical location at 1600 Green Hills Rd #101 in Scotts Valley, CA 95066, is easily accessible. Furthermore, TCAH has prioritized accessibility for all clients, offering:

• Wheelchair-Accessible Car Park: Ensuring convenient parking for individuals with mobility limitations.
• Wheelchair-Accessible Entrance: Providing a smooth and easy entry into the facility.
• Wheelchair-Accessible Toilet: Maintaining accessibility within the building.
• Gender-Neutral Toilets: Offering inclusive restroom facilities.

Commitment to Inclusivity and Support

Beyond accessibility, TCAH demonstrates a strong commitment to serving diverse communities. They offer language assistance to clients who prefer to communicate in languages other than English, fostering a welcoming and inclusive environment. They are also an LGBTQ+ friendly organization and a transgender safe space, guaranteeing respectful and considerate service to all clients. This dedication to inclusivity is a defining characteristic of the agency.

Client Feedback and Reputation

The Central California Alliance for Health has garnered a positive reputation within the community, reflected in its 16 reviews on Google My Business. The average opinion is 3.4/5, highlighting a generally favorable experience for clients. While there's room for improvement, the majority of feedback praises the agency’s helpfulness, expertise, and commitment to client success. Specific comments often commend the staff’s patience and willingness to go the extra mile to assist clients with their health insurance needs.

Key Contact Information and Resources

Here’s a summary of key contact details and resources for those seeking assistance from TCAH:

• Address: 1600 Green Hills Rd #101, Scotts Valley, CA 95066, United States
• Phone: 8314305500
• Website: thealliance.health

TCAH represents a valuable resource for navigating California’s health insurance landscape. Their services, combined with their commitment to accessibility and inclusivity, make them a strong choice for individuals and families seeking reliable assistance with Medi-Cal enrollment and overall healthcare coverage. They offer a truly personalized experience, aiming to empower clients to make informed decisions about their health and well-being.

👍 Reviews of Central California Alliance for Health

Lupa Q.

1/5

They shut off my benefits without notice, I have been for the last few months working towards getting a surgery inside my nose to side with chronic sinus infections and they after months of appointments and bloodwork are stifling my ability to move forward with my health. Also because of no notice, the specialist I was seeing is now making me pay out of pocket because I had an appointment and they didn’t get any payment from central coast because of them terminating my insurance without notice.

Sheri L.

5/5

My experience with Central CA. Allaince for Health has always been fine. And yes, this is the agency that handles Medi-Cal members etc. for this area. They have been serving me for nearly 20 years, taking care of my dissabling health issues, and helping me to raise my son on my own. Their staff has always been helpful, knowlegeable and courteous. I never planned on being dependant on this kind of help in my life, but it does happen to even the best of us. When I think of the tremendous ammount of medical expenses this agency has managed for me through the years... it boggles my mind, and I am truly thankful and blessed.

Dennis B.

3/5

This company has totally gone downhill in last couple of years. When I called for help all I got was sales pitches. Could not even speak with a live person. They are much more interested in your money than your health.

MK P.

1/5

Very worst payer in terms of processing claims

Eric T.

1/5

Parking lot is SHARED with attached park, but they think they have the right to bull-doze the forest for their building and exclusive control over the parking lot. Got warning letter they will ticket and tow my vehicle if I park near "their" building again.

Forrest L.

1/5

For four years they have been paid by our government to get me medical treatment and I can't find a doctor. These people are useless and when the bodies start to pile up from them not paying the doctors fairly for services people are going to turn this office into a level 5 bio hazard.

Robert S.

1/5

This company is the worst insurance company ever I give this a zero there's too much red tape they should pay the doctors more I went to hospital buy a helicopter and they refused to pay the bill

Kira K.

5/5

Thank you for taking care of my surgery, and post-op procedures.