Creative Property Management - Monterey, California

Overview of Creative Property Management

Creative Property Management, located at 484 Lighthouse Ave, Monterey, CA 93940, stands out as a reputable property management company. With a contact number of 831-649-3631 and a website at cpm1.us, they offer a comprehensive range of services tailored to meet the needs of property owners and tenants alike.

Key Features and Services

Creative Property Management prides itself on its on-site services, ensuring that any issues are addressed promptly. Their commitment to customer satisfaction is evident through their online appointment scheduling feature, allowing tenants to manage their requests efficiently from the comfort of their homes. For accessibility, they boast a wheelchair accessible parking lot, demonstrating their dedication to accommodating all tenants.

Among their specialities, property management company services are at the forefront, offering a full spectrum of support from rent collection and lease enforcement to maintenance coordination. Their other points of interest include a track record of providing excellent service, as highlighted by numerous positive reviews on Google My Business.

Information for Potential Clients

For anyone considering engaging Creative Property Management's services, it's important to note their long-standing relationship with tenants, showcasing a loyalty and commitment that speaks volumes about their reliability and efficiency. With reviews ranging from highly satisfied to merely average, potential clients should weigh the following:

- High Points: The company's responsiveness and thorough handling of repair requests, as noted by several tenants, indicate a team that values timely and effective service.
- Areas for Improvement: Some reviews suggest that while the company has shown dedication, there's room for improvement in consistently meeting all client expectations.
- Accessibility and Convenience: The wheelchair accessible parking lot and online appointment scheduling are significant advantages for those with mobility issues or preferring digital solutions.

Customer Opinions and Average Rating

The average opinion on Google My Business is 2.8/5, based on 48 reviews. While there are testimonials like the one from a tenant who praises Jill for being "thorough, highly responsive, and always a pleasure to deal with," it's also important to consider the mixed feedback. This indicates that while many appreciate the service, not all experiences have been without issues.

For potential clients, this means that Creative Property Management is likely to offer a satisfactory service experience for many, but it may vary depending on individual expectations and situations.

Conclusion

Creative Property Management appears to be a solid choice for property management needs, especially for those valuing responsiveness and convenience. With their physical location in Monterey, CA, they cater to a local market, ensuring personalized service. While reviews suggest a mixed experience, the company's specialties and additional services like online appointments and wheelchair accessible facilities make them a noteworthy option for property management in the area. Prospective clients are encouraged to reach out directly or visit their website to learn more about how Creative Property Management can meet their specific needs.

👍 Reviews of Creative Property Management

Roy N.

5/5

As a tenant, whenever I need to request a repair, Jill has been outstanding on behalf of Creative Property Management. She is thorough, highly responsive, and always a pleasure to deal with. She ensures that everything is handled promptly. I truly appreciate her professionalism and dedication.

carol M.

5/5

We have been with creative property for 27 years 😀 and management has been great. Always responsive to our needs. Our favorite problem solver is Jill.

Daniel G.

1/5

They will fine you for anything they possibly can (photograph EVERYTHING moving in no matter what!). Make sure anything verbal is written out (they conveniently forget). If you have a question or concern it maybe be answered the following week, or possibly not until you send multiple messages/calls. If you need something fixed you leave a voicemail, and won’t get a call back unless it’s a repair man at your door saying they’re there for the appointment that you won’t be notified of (happened on multiple occasions). Your rent will most likely increase at the end of your lease, or yearly. The only positive thing I can say is they do generally have nice and courteous staff when you meet/speak with them. Good luck!

Rebecca F.

5/5

We have been tenants of CPM for over 6 years.

Our maintenance and safety requests have always been dealt with in an efficient and caring manner. Jill and her team are attentive and professional.

We feel so fortunate to have found this property and CPM.

We highly recommend them for anyone looking to rent on the Monterey Peninsula.

Doduyquy D.

5/5

I recently engaged the services of Creative Property Management, and I must say the experience was nothing short of professional. From the initial consultation to the ongoing management of my property, the team at this business displayed a high level of expertise and reliability. Their commitment to maintaining the property and addressing issues promptly is commendable.

Maria C.

5/5

We have been tenants for more than 10 years. Recently we had a plumbing issue in our bathroom and it turned out to be a big project but they worked together to get it all done in one day new floor and wall very happy and satisfied, highly recommend Renting from creative property management or doing business with them. Great customer service Gill and her team are amazing.

Glenn W.

5/5

An excellent Property Management Company. They have been managing two properties of mine and I do not have to worry about anything. Angelica did an excellent job advertising and placing highly qualified tenants in both units. I highly recommend this company.

Giuseppe S.

5/5

As a first time renter I don't think I could have asked for a better experience. They always picked up their phones or called me back quickly if I left a message. Very understanding people who addressed all of my concerns and issues, very flexible as well. Definitely recommend them for my family and friends.