Dobrin Property Management - Richmond, Virginia

Jasmine D.

The experience at Park Northside has been a disaster. I specifically told Felicia who is the assistant manger I was just let out my lease with no penalties from a previous apartment complex because of rodents. I have a small child and we have never experienced living with bugs. So, I do believe she purposely moved me next to a neighbor who is not the cleanest judging by the front yard. You can tell by the photos they already have a bug issue and I haven’t even moved my things in yet. When cleaning the apartment I find dead roaches in the apartment. I also asked her if there were other units available when I first came to look at the apartment I was approved for and she told me no and today I clearly see there are vacant units in the apartment complex. Felicia is not professional at all she’s very short when you ask her questions. She was only nice to me when she showed me the model unit after that it was a totally different story. My son touched that white residue that was left in the corner of his room good thing I caught him in time and washed his hands. I’m sure not all the units are the same just the one she decided to stick me.

Hope D.

4 stars for Dobrin but 5 stars for Ms. Kami, Mr. Patrick, and Mr. Alex!

My roommates and I had lots of hoops to jump through for our move in. At the beginning our experience with Dobrin was a bit rocky but once we communicated what was happening Alex took care of us. He did all he could to make sure we were cared for. He made sure that Kami was our go to girl....

What to say about Kami- she was spectacular! When she says she will be there for you whenever you need, she means it. She showed empathy, care, knowledge, and support throughout our whole process.

Housing is one of the more stressful things in this day in age but they pulled through for us!

JaQuan W.

Very unprofessional was told I needed certain documents I provided them the next day. I then was told Jimmy or someone in management would give me a call nobody reached out the next day or the day after I’ve called multiple times to only be told Jimmy is in a meeting and will call me back or Jimmy will be in at 12 and will give you a call I even stopped by to tour around the same time still no call or response from Jimmy. Finally this morning I got a chance to talk to him and he rushed me off the phone saying he hasn’t gotten a chance to look at anything and the only reason I applied was for the rental special which will soon end and from what the temporary receptionist said they are dealing with major issues and I told him that has nothing to do with being professional and just letting me know what’s going on in my process i don’t know if it’s my skin color or what but he has yet to respectfully communicate on my process he even told me to email him and the email he uses doesn’t even allow a response it’s just all around unprofessional and I feel like I got robbed out my application fee.

Brian G.

If you were looking for a slum lord that does the bare minimum then Dobrin property management is right for you! They don’t answer their phone or return emails. They do the bare minimum to avoid getting sued. I couldn’t only recommend renting from them to my worst enemy. Even then I’d feel a little bad recommending anyone rents from them. If I could give them 0 stars I would.

Morgan

The house my roommates and I moved into is the DEFINITION of “landlord special”! We have a shower that randomly explodes sewage (they don’t know why), a separate cracked tub, an open sewage pipe in the front yard, lifted floor boards, a horrible paint job (unless you like paint on your floors and in your bathtub), a back door that has a handle that has broken off twice (therefore leaving the house unlocked! They said the issue will continue and cannot be fixed.), fuses that blow (and are in an outdoor closet), and a terrible leasing company. Dobrin notified us they would start showing our house 4 MONTHS before our lease was up. They said would contact us before viewings, then today we had a giant party of people in our house that we were not notified about. They also let us know if they aren’t happy with our house they will charge us a $50 fee.

Allison C.

My apartment had 3 different types of toxic mold in the HVAC system due to a leak in another system and then never maintaining the system. I wound up severely disabled and sick and in a wheelchair. I've also developed multiple health conditions from living there that are permanent and my husband had a serious health crisis that sent him to the hospital. We lost 90% of our belongings and the owner of Dobrin harassed me personally and refused to at the very least give us our deposit back. I could go on and on. Avoid at all cost.

Dakotah K.

incredibly difficult to get ahold of, both phone and email… charged us $400 to cut the grass the DAY WE MOVED IN (as if we were supposed to cut it before the date, or in the middle of unpacking.. should have been handled well before new tenants moving in anyways), extremely wishy washy if you do end up getting ahold of anyone. just overall very poor experience that left a bad taste in my mouth - feels like you are simply a price tag.

Brooklyn

The rental office do not respect you only thing they want is money, will not recommend to anyone. You can’t ever get a hold of anyone and when you do they throw you off to the next person.