E & G Real Estate Services - Tempe, Arizona

Tyler A.

When it comes to doing what they're supposed to be doing they've been awesome and even gone the extra mile for us a few times. I have always owned my own house until life happened and had to rent for the last few years. This is the first time I've ever rented a home and they've made the experience very easy and very smooth for the most part. Have to remove property management companies are the middle man and with somethings just take time. But between the owner and company I've had a fairly good experience with them that I'm hoping to renew my lease and stay a couple more years. Thank you for your services myself and my family appreciate it.

T M.

We've had E&G manage our two properties in the Phoenix area for more than 8 years. It's been like a dream. We travel full-time outside of the US and we never have to worry about our apartments. If anything needs repair, we get a prompt full report with several options of how to resolve the issue. We simply tell them what we prefer and they take care of the rest. Always a pleasure to deal with. I recommend them to other property owners that I know.

April A.

I’ve never had a worse experience with a property management company.

We rented a home managed by this company for two years, and from day one, the issues began. We were told a mop sink would be installed in the laundry room shortly after move-in, only to later find out the proper hookups weren’t even in place. Electrical problems in what was supposed to be a new build were persistent, and while we reported them, the “fixes” were minimal and ineffective.

The entire home was painted with flat paint, and at move-in, we were assured that normal wear and tear—such as nail holes—would not be an issue unless we repainted a wall ourselves. At move-out, only two walls in the entire home had nail holes, yet we were told they constituted “excessive wear and tear.” This was then used to justify withholding over $600 from our deposit to repaint the entire house.

We were also charged over $100 to rekey the house, even though we returned every key. Additionally, we were told not to worry about moving the recycling bin 5 feet to the curb, as pickup wasn’t for another four days—but were then charged over $200 for that as well.

Despite multiple attempts to contest these charges, we were repeatedly told, “We’ll get back to you,” with no follow-through. It’s incredibly frustrating and disappointing, especially given that the home was “left in great condition” (per the company rep who began showing it the last two weeks of us living in the home even though we were moving out two weeks early).

This company’s handling of tenants and their lack of accountability is deeply unprofessional. I will actively discourage anyone I know from working with them.

Suparva P.

CHANGE YOUR LOCKS IF YOU ARE A CURRENT TENANT AND DO NOT RENT FROM THESE PEOPLE.

I have been a tenant for 2.5 years at a single location. When I moved in, they never gave me a key to the mailbox. When asked, they told me it was the tenants' responsibility, and I had to spend $300 out of my pocket to obtain that.

When I was 15 days away from my Move-out, their procedure was to put a lockbox and schedule showings for future tenants based on my APPROVAL.

Colten, my listing agent, completely broke protocol and went inside my house when I wasn't there, touching and moving a bunch of my personal stuff around, opening up blinds, and completely disregarding my privacy. I did NOT give them a approval to go into my house.

If you rent from E&G, expect Colten and the team to barge into your house with ZERO notice and approval. I am massively disappointed with their conduct.

Other members have been really helpful, but I can't shake Colten's inability and incompetence. He cannot be trusted.

Stay away if you can.

Madison H.

Kayla and Alex have been absolutely phenomenal throughout this entire experience! My husband and I are moving across the country to Arizona and Kayla helped us secure a non-marketed property that we’re thrilled to call home. She sent us videos throughout the leasing process of the property, answered our many questions, and seemed truly excited to help us find this home! Alex, on the accounting side of things, provided us with helpful information regarding deposits and next-steps when our payment got delayed in the mail and talked us through every step of the way to get things done. I’ve been very pleased with our experience thus far and really enjoy working with Kayla and Alex!!

Jarred E.

We had an absolutely exceptional experience working with Esther at E&G Real Estate Services! Moving out of the country is never easy, but Esther went above and beyond to make the process seamless. Her professionalism, attention to detail, and genuine care for her clients are unmatched.

Not only did she handle everything on the real estate side flawlessly, but she also assisted us with logistics that went well beyond her scope of work—something we’ll always be grateful for. Esther’s dedication and willingness to go the extra mile made a stressful situation so much easier.

If you’re looking for someone who is knowledgeable, trustworthy, and truly invested in their clients’ success, Esther is the one to call. We can’t recommend her and E&G Real Estate Services highly enough! Thank you, Esther!

Kelly H.

Kayla at E&G is incredibly wonderful to work with! She made the process of moving into our new rental home so easy. She answered all of our questions and 100% had our support with all of our concerns. Extremely grateful for her help and guidance!

Jesika W.

We worked with Kayla in finding our rental home this year and had the best experience. First off, Kayla is so kind and made us feel very comfortable . She answered our (many) questions and really listened to our needs. She helped advocate during the application process and gave us helpful information to ensure a smooth move in. We are so grateful we got to work with her.