Ethos Green Power Cooperative - Viroqua, Wisconsin

John S.

Ethos delivered the project for our church on time and on budget. Our system is a 44.2 kW peak power and is comprised of 82x540 W solar panels in 3 rows. Our system is located in our cemetery over 500' from our church building - Ethos was very flexible in working with us as we contemplated with the Congregation how best to place it in open space in the cemetery. Raven, Erik, Bob, Isaac, Shane and Emily have all been great to work with. The crews and sub-contractors were all solid people. They were very respectful of always letting us know when they would be on-site working to ensure no disruption at the church. They have been super helpful in making sure we were aware of potential incentives to help fund our project, and filling out paperwork as needed. I would highly recommend Ethos to others!

David S.

Our system is active today and working smoothly. The process was timely, well ordered and well thought out. At each phase the Ethos staff members were knowledgable, personable, efficient and polite. They explained each step, were expert in installing the panels, setting up the electrical connection and coordinating with City permitting and Xcel Energy. Great from beginning to end. Solar feels so good.

Dan D.

We had Ethos install a large ground mount system at our new house build. They took care of everything and were very helpful throughout. Our system has been up and running about a month now and we are happy to have our energy needs met and to be helping the environment. Highly recommend Ethos for your solar project

Kevin T.

I live in Northwest Wisconsin and worked with Ethan to send a crew up to build a ground mount solar array with adjustable racking. The crew was very friendly and professional, and the job turned out perfectly. Very highly recommend this company.

Donna

Very satisfied! The people at Ethos were very good to work with. very professional. They kept us informed every step of the way with updates and schedules. They took care of permits and things so the process went very smoothly. the finished product is working great and we can control it anytime we want, but the thing runs itself and does what we want without any input from us. We love it and Ethos!

Alexander

Update*

-We were contacted by Issac the owner, he listened to our concerns and made things right. Thank you. - We have adjusted our rating based on this.

When we decided to go solar we started the process by getting 3 separate quotes . Being we were unfamiliar with the project and what was necessary we decided to do our due diligence .

Ethos was by far the most hands on and from what I could see most knowledgeable on this first visit . As for cost and timeline they were more expensive than our cheapest quote and in the middle for install date . We decided to proceed with Ethos based on our interactions initially and they estimated install to be late September to early October .

This was the first of many small missteps, we were notified after signing our contract that we had been misquoted and we would be getting different hardware than what was documented . Ok no big deal accidents happen but again this is one of many small missteps/ mistakes.

As we were anxiously waiting for September/ October we would get texts here and there updating us from the project lead and the original rep we spoke with corrected herself in saying the project would be pushed to October for sure . ( no big deal).

October came and we had not heard anything on install or next steps . I reached out mid October inquiring what we would be looking at for the next step to this project. Our lead shared with us he’d need a final home visit for planning and an install date would fallow this date but not immediately after . He came in October for the final planning and I was home for this visit . On his exit he said his goodbyes and mentioned “Well see your around December for install” . It caught me a little off guard so I didn’t say anything as he exited .

The issue with a December install is it pushes this project close to being finished in 2025 not 2024 . We had shared right away that we were using a local credit union with a program that allows for you to collect your tax credit before the financing begins . So this was very important to us and again was shared up front with more than one person at Ethos including our lead.

I later messaged our concerns about the timeline and asked where this project needed to be for that tax credit to apply in 2024 . He let me know he would find out and get back to us on both the install and my questions on the tax credit.

First day of install went smoothly for racking, second day seemed to go just fine as well . I was called and let know both dates for these . However work wrapped up on the 2nd day and things looked good but we had no way of knowing how complete the project was or if another day was needed.

This was on a Thursday, the next day Friday I was off work and home doing my normal cleaning. Someone randomly opened my back door and pops there head in saying “ hello” (which gave me a mini heart attack) I responded “Hello” and he states he didn’t realize anyone was home but was here to finish install. We were never told they were coming Friday or that we needed more install.

Mid December we finally got the go ahead from the inspection but Ethos was missing images from our install that they had forgotten to take for the application for use . This was a small thing to forget but was not the first time we had to take pictures they had forgotten to take . We sent the pictures and permitting was submitted late in the week . Our utility was right on it that fallowing Tuesday. At this point our project lead lets us know another person from Ethos will be contacting us to show us our app and flip the system on.

Well we never heard from said person , I asked again and our lead let us know she’d be contacting us that Thursday . Thursday came and went and I was done and beyond frustrated as I felt I had been chasing down updates and communicating frustration through this whole process. So I asked if I can just turn it on myself and have them activate my app as we are tech savvy and I just want this process to be over.

Juniper S.

Ethos installed an 8kW DC array for our community center. They worked with us to modify their proposal and provide best quote to meet stakeholder input. Friendly and available to walk us through the process. Ethos got our ground mount system in on March 30, thanks to our sandy soil thawing early, gave us training on the monitoring app, and will continue to answer any questions down the road.

Paul B.

Ethos has a fast efficient installation procedure. They were also very careful to keep damage to our yard to a minimum. We now have a second freestanding backyard solar array and couldn’t be more pleased with the whole experience!