Fairfield Inn & Suites Rawlins - Rawlins, Wyoming

Fairfield Inn & Suites Rawlins

The Fairfield Inn & Suites Rawlins es un hotel de habitaciones amplias y cómodas, ubicado en el corazón de Rawlins, Wyoming.

Con una ubicación central, este hotel ofrece fÃcil acceso a las principales atractivos turísticos de la ciudad.

Características

• Baños de placas desmontables con duchas
• Refrigeradores y microondas en todas las habitaciones
• Cafetera y tostadora en algunas habitaciones
• Wi-Fi gratuito
• Estacionamiento gratuito

Ubicación

Address: 2370 E Cedar St, Rawlins, WY 82301, United States.

Phone: 307-328-5991.

Website: marriott.com.

Especialidades

Este hotel ofrece servicios y comodidades como:

• Hotel
• Alquiler de habitaciones a largo plazo

Otras atracciones cercanas

Este hotel es LGBTQ+ friendly y se encuentra cerca de los siguientes lugares de interés:

• Wyoming State Museum
• Rawlins County Courthouse
• University of Wyoming-Laramie

Opiniones

Esta empresa tiene 602 reseñas en Google My Business.

La media de las opiniones es 4.2/5.

Los clientes elogian por la limpieza, la amabilidad del personal y la ubicación central.

Algunas personas mencionan que el Wi-Fi puede ser frÃgil a veces.

👍 Reviews of Fairfield Inn & Suites Rawlins

Elizabeth S.

1/5

Extremely rude staff! We were charging our car in their parking lot and were unaware of their new policy that we could not use their bathroom or bring our dog in with us. We’ve been charging there for 2 years and have never known this was not allowed. We walked out the back door (that was wide open) and left the door open thinking the staff was airing out the hallway. A few minutes later a manager popped her head out the open door and yells, “Thanks for closing the door” as she shuts the door. I walked back into the hotel to ask who yelled at us. An employee Sage said it was her and another employee. I explained that we didn’t leave the door open and told her it was rude how we were spoken to. The manager came out from the back and then started telling me that we weren’t allowed to use the bathroom and that no dogs were allowed. I told her that we have been doing this for 2 years and never knew that. She then said, “ Yes, there’s an inconspicuous sign out there that is hard to see.” I told them we wouldn’t use their facility in the future and then I left. As I walked back to the car there was a new sign stating that hotel guests can only use their bathrooms in the lobby. Since we back our car into the spot we never noticed it. There was a better way for this staff member to share their policy with us. Maybe she was having a bad day, but the way she came at us was unacceptable. Good help is hard to find and that is definitely the case at this location. I expect more out of a Marriott family hotel. That manager needs customer service training.

kosta K.

5/5

We love staying there it was very comforting very affordable people were friendly rooms were very clean.
There's a gentleman by the name of Jace it was very quick very professional and catered to all our needs Great employee

Debby B.

This was the worst check in EVER in 49 years in this business! Apparently, I was bothering the front desk agent that was in the backroom and seemed exasperated that he had to help me as he was not at the desk to greet guests at 5pm! He didn't have a name tag on and didn't say his name or did not welcome me, I prepaid through Expedia and had my driver's license and Credit card out to check in, He didn't look at either, so anyone could have taken my prepaid room. It's a good thing I was not a Forbes reviewer as they would have lost all their stars. Being in the industry, I asked for an upgrade, and he said immediately NO with no explanation. I asked where the Jacuzzi was, he said over there and didn't show me just said the words. I asked his name, and he said Jayce. The lack of interest on his part or his lack of customer service skills were very apparent. He should not be in this job or industry if he has to continue to go to the back room all the time. I asked about a place for dinner and asked for the nicest place in town and he said Bucks. I went there and it was average at best. ||The next morning at checkout I got Angel who had his nametag on and was extremely helpful and kind. I told him about two things, one about the worst check in ever, and second the maintenance guy sprayed only my window from the outside before 800am and woke me up. I was so not happy about either experience. I asked to talk to GM Austyne and she was not in yet. Angel said Austyn would call me when she got in about the two issues, she never did. I called at 1100am and was told she was at a doctor's appointment and would be back soon. I called again at 4pm and was told she left for the day and would be back on Monday! This is no way to run a hotel, especially a Marriott! I am super disappointed with my experience and how I was treated, as they can do better. I shouldn't have had to go to front desk several times because Jayce failed to give me info on property at check in as all other hotels in the world does. Dont waste your time or money staying here EVER! It's the worst.

Laura P. H.

1/5

Hotel has aggressive signage up. Been to many Tesla chargers next to hotels like this, but I've never had an issue using their bathrooms. (Often choose to stay at hotels because of their proximity, but with this, I would never stay here.)

Joel K.

3/5

The hotel has been seconded by Sinclair oil workers and is constantly in need of cleaning in the public spaces. The breakfast was lacking and really missed the mark or perhaps it just catered to Sinclair workers. Find another place to stay. We tried it out as we are Marriott Bonvoy Titanium members. What a bummer.

Tactical T.

1/5

Top 3 WORST internet I've had out of the hundred or so hotels I've stayed at in the last 2 years, if you're not going to have Ethernet ports at the very least have wifi that doesn't disconnect every 45 seconds. When it doesn't disconnect it's a whopping 40KB/s download speed. I only stay here for work and I don't want to have to go to the McDonald's every night after a 12 hour shift just to get remotely decent internet. Even making this review I had to use my phone as a hotspot in order for it to work. Honestly if I was the one picking hotel instead of my employer I'd pick the Holiday Inn across the street

Kristen W.

5/5

Great place to supercharge! The hotel lobby was clean, the restrooms were clean and I saw an employee having a friendly conversation with a guest during my short restroom visit. I wish I would have driven another hour to stay here instead of where I did. Wop woppp!

dctrentster

Up to date hotel. Friendly staff. Rooms were nice and clean. Beds were comfortable. Plenty of parking. Tesla EV charging if you have one. Right off the highway and close to the grocery store. The town of Rawlins is right down the road too. What's not to like?