Foster S.
5/5
After buying my first car, I felt completely lost with all the insurance options out there, especially in a city like San Diego where driving is practically a necessity. I live in Pacific Beach, and between the tourist traffic, beach parking, and all the time I spend on the I-5 commuting to work, I knew I needed good coverage. But I also didn’t want to overpay, especially since I’m on a pretty tight budget. That’s when I found this insurance company.
I came across them while comparing quotes online, and I was surprised by how affordable they were compared to the bigger names. At first, I thought there had to be a catch. But I gave them a call and was immediately impressed by how helpful the agent was. They took the time to explain everything—what each part of the policy meant, what coverage I actually needed, and how I could save money by tailoring the policy to fit my driving habits. I never felt like they were pushing me to buy more than what I needed.
A few months later, I had my first real test when I was rear-ended near Balboa Park. It was a stressful day—typical San Diego traffic during rush hour—but the moment I called their customer service, I felt at ease. They were super quick to respond, walking me through the whole claims process and even arranging a rental car for me while mine was being repaired. The repairs were handled at a local shop in Mission Valley, and the whole process was way smoother than I expected.
What really stood out to me was how they followed up afterward. A week after my claim was settled, they called to make sure everything was good with my car and that I was happy with how it all turned out. It’s rare to find that level of service these days, especially from an insurance company.
I’ve already recommended them to a few of my friends here in San Diego. Living in a busy coastal city, you need an insurance company that understands local drivers and won’t charge you an arm and a leg. With this company, I know I’m getting affordable coverage without sacrificing service, and that’s why I’ll be sticking with them for years to come.
